Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order and absolutely love it the quality is great and better than I thought it would be, I’ll definitely be ordering from here again”

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Posted 3 years ago

“Got a blanket personalised it was beautiful. Also a map frame for my bf but the Map didn't show my post code. Emailed but nothing back.”

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Posted 3 years ago

“Brilliant”

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Posted 3 years ago

“Received my duvet cover. The quality is brilliant. The pictures are clear. Great product. Product was a few days late but not an issue.”

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Posted 3 years ago

“Great site got my order when said I would and the quality is brilliant!!”

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Posted 3 years ago

“Great quality delivery time only complaint”

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Posted 3 years ago

“Excellent service and a quality garment. Better than I expected”

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Posted 3 years ago

“Had a few problems with the initial ordering/delivery process but these were resolved by helpful staff (thank you Tom). The product was excellent on arrival.”

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Posted 3 years ago

“Turned up. Photos are really good, but the quality of the blanket, not so much. Not as soft as I was expecting”

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Posted 3 years ago

“Good service and easy to use. Happy with goods received”

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Posted 3 years ago

“Well made to specifications, reasonable delivery time”

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Posted 3 years ago

“A nice product but shipment was a little later than expected. However the Custom Gifts team rallied round and everything worked out OK in the end.”

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Posted 3 years ago

“Wonderful gift and received within days - great service”

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Posted 3 years ago

“Ordered a custom flag of England with my football team logo on. Decent enough quality but i feel that the colours could have been darker. The red on the St George is more salmon pink and looks like its been washed a couple of dozen times, otherwise it would get 5 stars”

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Posted 4 years ago

“Fab cushion.very pleased with the quality.the packaging wasn’t very secure tho and one side was open on delivery.”

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Posted 4 years ago

“Lovely Towel, beautiful colours but it arrived abit too late.”

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Posted 4 years ago

“Good to very good”

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Posted 4 years ago

“The product was well received and delivered on time. I highly recommend them”

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Posted 4 years ago

“Happy with my order of Celtic beach towel. No problems with delivery . Will use again. 👍”

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Posted 4 years ago

“I'm Very happy with my photo blanket order it is great quality for the price also very fast delivery.”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews