Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 towels with customised detail happy enough with them not great quality but bought them as beach towels so will.do must say very good customer service kept me updated”

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Posted 2 years ago

“Good quality and lovely item. Shame it had a small ink smudge on the white border. Still nice though”

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Posted 2 years ago

“The blanket was great value for money, looks great,”

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Posted 2 years ago

“Item is amazing 🤩… confusing customer service. Item eventually came although wasn’t that long.. but is lovely and as expected.”

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Posted 2 years ago

“Couldn’t get the towel from club shop so was pleased when I could get it from Custom gifts.”

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Posted 2 years ago

“Item was a little smaller than I was expecting but great all the same.”

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Posted 2 years ago

“Really easy to order, and uploading and repositioning photos was straightforward to use. Prompt delivery, well packaged. Towels could possibly be better quality, however acceptable for the price. Perfectly acceptable for a novelty gift.”

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Posted 2 years ago

“Brilliant, picture very clear on towel and arrived on time! No trouble at all with delivery!! Would buy again!!”

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Posted 2 years ago

“Quality of blankets are good, think it needs bit of explaining for close up pictures, as bit blurred on the finished blanket, but looked OK on template. All in all a lovely present, hopefully will wash well and bring happy memories for people fo years to come.”

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Posted 2 years ago

“Good size towel, great design and fast delivery”

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Posted 2 years ago

“Bit late as date was 20th came on 24th had to email Email response was good Product all good 👍 Will order again”

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Posted 2 years ago

“Got a gift for my mothers birthday and she was delighted with it”

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Posted 2 years ago

“Not cheap but good quality and overall a nice gift.”

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Posted 3 years ago

“The gift I order finally arrive after a long wait, but the issue is with the Customer Service area, there is no follow up contact after emailing several times on where the item was or when it would arrive.”

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Posted 3 years ago

“Excellent product .. just took a little while to arrive”

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Posted 3 years ago

“Ordered a personalised beach towel then read some bad reports about the company but came through with no problem”

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Posted 3 years ago

“The gift took a while to arrive but was appreciated by the recipient when it did.”

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Posted 3 years ago

“Excellent company, would shop again. The blanket I ordered wasn't the best quality but the photo on it was really good which was the main thing . For that price I was pleased”

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Posted 3 years ago

“**Happy with my purchase **Fast Delivery **would recommend”

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Posted 3 years ago

“very pleased with the item”

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Posted 3 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews