Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Item delivered within 3 days which was extremely fast considering the personalisation. Amazing quality phone case. My dad will love this for Christmas!! So many unique items on here, perfect presents for those difficult people to shop for. Amazing”

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Posted 5 years ago

“Shocking materiel on this item also your customer service people are rude and basically called me a liar when I spoke to them about a flaw in the product that I received. Will never waste money buy from them again!!!”

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Posted 5 years ago

“So pleased with the cushion. It’s even better than I expected and quick delivery too 10/10”

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Posted 5 years ago

“My Grandson will be over the moon with his Leeds United towel with his name on, really pleased with service.”

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Posted 5 years ago

“I ordered a naked marshmallow set from yourselves, the product looks lovely and the person the gift is for will definitely love it. However the internal cardboard holding the items in place was ripped so the items were moving around and wont look as nice as they should when opened and the external cardboard has a big scratch on so it doesn’t look very nice to receive as a gift. I would attach a photo to use for feedback however the gift is now wrapped.”

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Posted 5 years ago

“Great service thank you”

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Posted 5 years ago

“Great personalised cushion! Adequately stuffed, brightly coloured, high quality. :)”

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Posted 5 years ago

“Excellent quick delivery and good product”

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Posted 5 years ago

“Was very pleased with the quality of this gift. Bought it as a novelty gift so was surprised at quality”

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Posted 5 years ago

“Brilliant items quick service great price Thankyou ❤️”

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Posted 5 years ago

“Great item of very high quality and fast delivery. We love it- Thank You”

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Posted 5 years ago

“I couldn’t amend my order even though I phoned up immediately. I Was told it is entirely automated system. The order was dispatched 4 days later and wasn’t what I wanted.”

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Posted 5 years ago

“very well made and great personalisation, would recommend”

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Posted 5 years ago

“Item received on time & as described. Seller recommended Thank you”

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Posted 5 years ago

“The items I purchased were of excellent quality. The order came in two parts which confused me. It would be good to notify customers that this may happen. I would definitely buy from you again.”

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Posted 5 years ago

“Over the moon with the personalised football blankets for my sons great quality material at a fab price”

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Posted 5 years ago

“Ordered Wolves towel. Didnt know what to expect but when I opened I was so happy with it. Looks like I'll be making further purchases. Thanyou”

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Posted 5 years ago

“Was what zi e pected”

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Posted 5 years ago

“Absolutely fantastic quality, much better than I thought. Will definitely buy again”

Custom Gifts 5 star review on 22nd November 2020

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Posted 5 years ago

“My customised mug arrived smashed to pieces! I sent an email to company and 2 instant messages and have still heard nothing back. Very disappointed and won’t be ordering again”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews