Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Fast, excellent service. Good communication”

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Posted 2 years ago

“Very happy with my order picture was perfect my son and girlfriend loves it hopefully will order again good quality”

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Posted 2 years ago

“Exactly what i wanted! Fab.”

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Posted 2 years ago

“Unique gift for my hubby! Love it! Large size, fast post! Fab company! Highly recommend”

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Posted 2 years ago

“Great product, service with brilliant delivery times. Definitely recommended retailer.”

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Posted 2 years ago

“Very quick and reliable company would definitely buy from you again”

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Posted 2 years ago

“Quick delivery and lovely product”

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Posted 2 years ago

“Very disappointed. I ordered a gift a week before my friend’s birthday and it arrived a week after in a damaged box. Won’t be shopping here again.”

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Posted 2 years ago

“Took a week to be delivered and gift was for a welcome home which had sadly passed”

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Posted 2 years ago

“Delivery was good. I was expecting the pull along toys to be a bit bigger than they were but I probably should have looked at the measurements. However, I'm impressed with the quality, they look quite durable, and will withstand a 1 year old playing with them. And I'm sure they will enjoy them too.”

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Posted 2 years ago

“The custom blanket I got was fantastic. The quality was fab and service very quick”

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Posted 2 years ago

“Great customer service and quick delivery times and product in immaculate condition”

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Posted 2 years ago

“Honestly amazing, I used a very old pic to be superimposed onto a flag and tried my best to optimise. I didn't hold out much hope, but oh my goodness, it was amazing well done 👏 🙌 💖 👍”

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Posted 2 years ago

“Hi great flag will do us proud on our tour just what we ordered many thanks Alex Edwards the old macovie society 👍🏴󠁧󠁢󠁳󠁣󠁴󠁿”

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Posted 2 years ago

“Bought for my Wife for Valentine's Day as she is going to be away from home. She absolutely loves it. Good quality and arrived much quicker than expected. Great quality & great fun.”

Custom Gifts 5 star review on 27th January 2023

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Posted 2 years ago

“Kept updated on delivery. Very good service.”

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Posted 2 years ago

“My mug arrived broken and I have had no response from customer service after I sent an email asking for a replacement.”

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Posted 2 years ago

Hi there, I am so sorry to hear that your mug arrived broken. I have just checked this with our customer service team and they have responded to your email - if you could please check your junk folder this may have come through there. Alternatively, please give us a call on 01522 699 933 and we'll be more than happy to help. :-)

Posted 2 years ago

“Quality merchandise and quick delivery”

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Posted 2 years ago

“Chelsea Tactics Mug - great design purchased as present for diehard Chelsea fan.”

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Posted 2 years ago

“Not happy as no fire safety certificate”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,685 reviews