Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Super fast delivery, very pleased with my order!”

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Posted 2 years ago

“I would of loved to give this 5 stars,as the ordering was easy and the delivery was really quick.The cushion is good quantity but unfortunately my photo has an image underneath it and is showing at the sides of my photo.It just spoiled the cushion.”

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Posted 2 years ago

“i love my order of my partner and me sadly she passed away on thu 1st Dec with her long battle with cancer my memories of her will always be here”

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Posted 2 years ago

“They messed up my order I recommend not to order from here”

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Posted 2 years ago

“Bedding would be much better if it was made of cotton”

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Posted 2 years ago

“Great quality , it’s a gift for bf for his birthday”

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Posted 2 years ago

“Bought 2 large photo towels now and both amazing”

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Posted 2 years ago

“A gift for my uncles 60th and I’m sure he will love it”

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Posted 2 years ago

“Great work, my partner loves her gift and it looks awesome. Thank you very much, cheers”

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Posted 2 years ago

“Lovely quality and fast delivery”

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Posted 2 years ago

“Very pleased. An excellent service”

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Posted 2 years ago

“Colour does not match team colour, very unhappy with product as looks like another team!”

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Posted 2 years ago

“I never received the item nor a confirmation email, so currently liaising with customer service to try and resolve the matter, leaving this review to see if it prompts booking reference number etc.”

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Posted 2 years ago

“Ordered this for a Christmas present. Speedy delivery and my friend was really happy with her personalised Marmite!! Would recommend and would not hesitate to use this company again.”

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Posted 2 years ago

“The personalised flag was bought for my footy mad son who is over the moon with it. Great quality and super quick service. Would definitely purchase again”

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Posted 2 years ago

“Very good price and print good quality of the material beautiful print of my cat my husband took with his camera will definitely order again”

Custom Gifts 5 star review on 9th January 2023

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Posted 2 years ago

“Flag arrived today, I was concerned as my artwork would not allow for all the background to be all in black, anyhow it’s has arrived and it looks superb. Very pleased 😃”

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Posted 2 years ago

“amazing quality”

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Posted 2 years ago

“My order never arrived and was described as being lost in transit”

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Posted 2 years ago

Hi Mick, thank you for your review - I am so sorry that your item didn't arrive. Please could you contact our customer service team at hello@customgifts.co.uk and we will try and resolve this for you as quickly as possible?

Posted 2 years ago

“Ordered 3 at Christmas and the quality was that impressive ordered another 2”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,685 reviews