Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“My parcels arrived well packaged , and on time , good quality, thank you”

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Posted 2 years ago

“Fantastic photo blanket, loved it and fast delivery too”

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Posted 2 years ago

“The quality of the sacks are okay, not as thick as other sacks but as I got 50% off, that’s not the end of the world. The consistency though Is hit and miss, I had purchased two sacks so that I could fill a sack and do a quick switch at the end of the childrens beds but the placement of their names is different. I’m worried as years go by they will realise it’s a different sack! The towel I purchased is nice, though feels more like a blanket then a towel!”

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Posted 2 years ago

“Absolutely beautiful 10/10”

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Posted 2 years ago

“Love this bought as a gift for my granddaughter, top quality”

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Posted 2 years ago

“Great flag prompt delivery”

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Posted 2 years ago

“Waited over 1 week for my delivery as was told there was a back log. Delivered on a Sunday and it did arrive before my requested date. The item. itself was as described and packed securely. Only disappointment was time it took to arrive.”

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Posted 2 years ago

“The blanket was beautiful and so well made and a great price.”

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Posted 2 years ago

“great product , love it”

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Posted 2 years ago

“My order arrived on time and was amazing . Thank you custom gifts x”

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Posted 2 years ago

“Bit slow on delivery, took a few E Mails to get things sorted, but on delivery the purchases that I made, the quality was very good and well happy, thank you”

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Posted 2 years ago

“Efficient service and good quality product. Will definitely buy again”

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Posted 2 years ago

“Bought a photo blanket, very good quality and lovely and warm Would recommend 100% Will use you again”

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Posted 2 years ago

“Excellent product and excellent delivery.Would recommend.”

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Posted 2 years ago

“Brought the picture on the throw. Could not think of anything for the wife for Xmas, luckily this came up in an advert. It wasn't a great picture sent, so didn't expect too much back. It's brilliant, a drunken memory for our past, it will be a fantastic surprise on Xmas day. Many thanks for a great gift at a great price. Delivery was quick, especially with the postal strikes.”

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Posted 2 years ago

“Love my items ordered 2, perfect picture quality Thankyou”

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Posted 2 years ago

“Briliant speedy service and very good value for money, pleased with my purchase :)”

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Posted 2 years ago

“Took ages to come and no communication. When I chased them got a generic reply which blamed postal strike. Not really like a towel more like a fleece blanket on one side. I ordered thinking it was coming from UK but think it comes from China.”

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Posted 2 years ago

Hi Wendy Thank you for your review. I am sorry to hear you had some delays in the order however i can confirm the items are made in the UK in Lincoln in our factory. The towel has a Microfiber front and a 100% cotton back. Thanks again SM

Posted 2 years ago

“Asked for a review on something that hasn’t arrived yet even though it was meant to arrive on the 12th. Have been in contact and told it will definitely get here, then asked for a review and told its arrived when it hasn’t. 😩”

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Posted 2 years ago

Hi there - thank you for your review. I am really sorry this hasn't yet arrived with you, I can confirm this was shipped on the 8th December on a 1-2 day delivery service. Please can you get in touch with our customer services team at hello@customgifts.co.uk and we'll be able to provide an update on shipping for you. :-)

Posted 2 years ago

“Absolutely delighted my grandson will love his personalized Brentford towel Thank you”

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Posted 2 years ago

Custom Gifts is rated 4.3 based on 3,685 reviews