Cuckoo Collections Reviews

Name: Cuckoo Collections
Rating: 4.87

4.9 Rating 175 Reviews

98 %

of reviewers recommend Cuckoo Collections

Company Reviews

Metrics

Info

4.9

Based on 175 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Cuckoo Collections:

Looking for a modern or traditional cuckoo clock? We have one of the largest ranges available for all modern and traditional cuckoo clocks, and we will assist you in ANY way possible to help you find a cuckoo clock that is PERFECT for your home, office, or as a gift for a beloved friend! We offer free shipping on all orders to mainland UK and most of Europe and offer a 30-day money back guarantee!

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Email:

hello@cuckoocollections.co.uk

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Cuckoo Collections 5 star review on 15th February 2025

Cherry A

Cuckoo Collections 5 star review on 16th September 2023

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cuckoo collections made me happy with their wonderful customer care especially Ryan, who dealt with our item, extremely helpful & told us each step along the way, the packaging & delivery was very good & as for the cuckoo clock itself, it is “Beautiful” & Breath Taking it is going to be a Christmas present & I can’t wait for my daughter to see it, where everyone can see how lovely it is & where it will be an addition in our family for many years to come, for everyone to see its Beauty, Thank you”

Helpful Report

“Cuckoo collections were so professional all the way. I purchased a premium clock and they sourced and delivered it at a very good price. Ryan kept me informed at every step by phone and email and even called to check if everything was fine after delivery. They even arranged my 5 year guarantee. Highly professional business and indubitably I can recommend through my fruitful experience. Kam.”

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“I absolutely love my new cuckoo clock. It arrived quite quickly and very well packaged.”

Cuckoo Collections 5 star review on 10th March 2018

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“great at answering my questions on which clock to purchase. I am so delighted with my clock- made all my friends very envious- they want one!”

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“Highly recommend brilliant communications all round 1st class company would definitely use them again 5*”

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Thank you for your kind words, and taking the time to make this review :-)

“We were anxious about ordering goods from overseas but the clock turned up, perfectly packaged and with the most detailed instructions for setting up that we've had with any product. The clock is beautiful. It's home is now in a French ski chalet and it's admired by everyone. Our grandchildren love it and count off the hours along with the cuckoo. We'll be hard pushed to find a gift so well received.”

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That is excellent to hear! Thank you for your kind review. It's nice to hear the clock has such a nice place to call home!

“Really pleased with the quality of my clock, excellent customer service, workmanship to detail excellent, would recommend.”

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That is an excellent photo! Thank you so much for your kind words!

“This is a solid mechanical cuckoo clock. Very skilled and beautiful design. Pulling chains weekly to maintain the working, is fun. There is a key that can disable the cuckoo, but why would you? This is a fun and happy clock/piece of art on my mums' wall.”

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Excellent to hear! Thank you for your kind words! We're glad your Mum likes it

“Have just received our beautiful traditional cuckoo clock. Cuckoo Collections have been a pleasure to deal with, helpful and prompt to answer queries. On my experience I would highly recommend this company to anyone wishing to purchase a clock.”

Helpful Report

Thank you so much for posting this kind review. We apologise for our late reply. It's a stunning cuckoo clock and the animal figures add so much character! Wishing you a Merry Christmas and a Happy New Year!

“I’m in the US and found the “Chalet 1-day cuckoo clock with twin opening doors, two birds and an array of maple leaves 26cm by Hubert Herr” at a thrift store in excellent condition. It was missing a maple leaf thing that knocks back and forth to make it work. Do you sell parts to this model? Also,the twin cuckoo birds only come out half way when they cuckoo cuckoo, should they come out all the way? If so are there parts I can get to fix it? Thank you. Jessicadkauk(at)gmail(dot)com”

Helpful Report

“I couldn't be more pleased with the clock and service received from Cuckoo Collections. The clock was bought as a wedding present for my son and his wife as a reminder of happy times spent in the mountains. It arrived in good time and now occupies a place of honour on the wall in their home.”

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Thank you for your review, James! The cuckoo clocks really are like having a slice of the fresh mountain scenery in a home. We're so glad it is cherished by your son!

“This wonderfully carved cuckoo clock has enhanced our lives.”

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“I bought two cuckoo clocks as gifts, they were very good quality and much appreciated by the recipients. The customer service team went beyond the call of duty in making special arrangements for the order - I'd be happy to buy from cuckoo collections again.”

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“Great clock, keeps perfect time. Went for the eight day clock rather than the quarts battery operated type and have never regretted the choice. Excellent craftsmanship, would choose Cuckoo Collections every time.”

Cuckoo Collections 5 star review on 16th February 2020

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“The service I received from Cuckoo Collections was exemplary. They provide an AMAZING, friendly and hugely supportive service. A true gem in this world of online shopping.”

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“I have had such a good service from Cuckoo Collections from start to finish. They dealt with all my questions so promptly and have been just faultless. A pleasure to deal with and my Cuckoo Clock is amazing.”

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“Great Service. Great price.”

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“Very quick and efficient service! Kept me up to date with the delivery of my order! Packaged very well.”

Cuckoo Collections 5 star review on 16th June 2018

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“We were spoilt for choice by the huge range of cuckoo clocks. We're very happy with the model that we chose and we can't fault the service that we received.”

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“Nice to see something else / unique. Most clocks are the same old fashioned ones. All the Cuckoo designs are perfect / ideal from original manufactures up to very modern clocks. I've seen even more beautiful clocks, 'bird watchers' for instance. Maybe that will be my next purchase because I think it is awesome.”

Helpful Report

Cuckoo Collections is rated 4.9 based on 175 reviews