Cuckoo Collections Reviews

Name: Cuckoo Collections
Rating: 4.89

4.9 Rating 233 Reviews

98 %

of reviewers recommend Cuckoo Collections

Company Reviews

Metrics

Info

4.9

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Cuckoo Collections:

Looking for a modern or traditional cuckoo clock? We have one of the largest ranges available for all modern and traditional cuckoo clocks, and we will assist you in ANY way possible to help you find a cuckoo clock that is PERFECT for your home, office, or as a gift for a beloved friend! We offer free shipping on all orders to mainland UK and most of Europe and offer a 30-day money back guarantee!

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Email:

hello@cuckoocollections.co.uk

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Cuckoo Collections 5 star review on 17th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought for the wife she absolutely loves it easy to order delivery was reasonable quick good all round service.”

Helpful Report

That's very kind of you! Glad you liked our service

“Only had it up since Christmas, but so far so good. My parents love it. Fantastic quality and the little cuckoo is so cool. Very pleased.”

Helpful Report

Thank you for picture and we're so glad you love the clock!

“Our cuckoo clock arrived beautifully packed, with very clear instructions on assembly. We couldn't be more thrilled with it and it really does bring the whole family joy every day. Highly recommended!”

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That's SO good to hear. We're glad your family loves the clock

“At Christmas I purchased my second cuckoo clock from cuckoo collections. The service provided, delivery time and quality of product has been second to none. I would recommend to anyone thinking of buying a cuckoo clock.”

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Thank you so much!

“Beautiful clock - excellent service ❤️”

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Thank you for your review! ❤️

“Very happy with my clock”

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Glad to hear you like it!

“I had some doubts about the offer to pay import duties, but went ahead with the purchase. All went very well, No trouble as far as cuckoo collections was concerne as pament was made within 10 minuits of me notifiying them. The only trouble was that the parcel seemed to get ahead of the notification of import duty payment. No fault of cuckoo colections, but at one point did cause some concerns. Cuckoo collections was very good indeed. Clock a big attraction in my house, and all well. Thank you.”

Helpful Report

We're sorry about any of the delivery confusion. But we're so glad you love the clock!

“The clock is amazing and the service just as good”

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Thank you!

“It is a beautiful clock abd I couldn't be more pleased with the craftsmanship and quality”

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It IS a beautiful clock. Thank you for your kind review!

“My cuckoo clock is absolutly beautiful and the customer care i have received has been excellent Thankyou”

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Thank you!

“Wonderful clock made to a very high standard and amazing customer service. Thank you!”

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That's brilliant to hear, we try our BEST!

“Beautiful cuckoo clock. Wonderful attention to detail. We could not have hoped for anything better. Thank you !”

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Thank you for your review, we love that you're enjoying your new cuckoo clock!

“Great clock arrived on time would highly recommended product from Cuckoo collection .”

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Thank you, that's very kind of you to leave such a nice review!

“Absolutely brilliant. Bought as a gift and was amazing. Cuckoo collections covered all the charges from customs and arrived in time. Would highly recommend, absolutely gorgeous clock.”

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Beautiful! Thank you for your kind review

“The clock is absolutely beautiful and carved with such detail, especially the figurines It is a delight to look at and to anticipate the cuckoo’s next call”

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Thank you so much for your lovely review of the clock!

“The clock is brilliant and instructions were clear. Delivery was really quick especially given that the clock was coming from abroad. Customs fee was charged but I emailed cuckoo collections and as per their promise they paid it off within a working hour of my email. Great service, great product!”

Helpful Report

Thank you so much for your kind review!

“The service and quality of the clock are exceptional”

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Thank you so much for your review and kind words! Have a Happy Christmas and New Year!

“Really pleased with my clock. Delivery was within timescale given and custom charges raised by courier as stated when order placed were paid promptly by cuckoo collections. Great customer service”

Helpful Report

Thank you for your kind words. We're so glad you love the clock!

“I am from the Philippines who purchased a Cuckoo Clock ( Trenkle Uhren ) while traveling with a grouo in Germany, back in 2012. I gifted it to parents but since I moved out of our house, they neglected its care and let the batteries rot. I am fortunate to have found Cuckoo Collections as I was already desperate of solutions. Already approached several clockmakers in the country and declined me. Thankfully , this shop made everything so easy for me and didn’t charge a fortune for the part that I needed. It came by ordinary mail after just a couple of weeks. In our life when so many people are dishonest, these shop has restored my faith to the internet community. They were also very responsive and helpful. We rehoused our clock to our new home, now , bringing me back to my memorable trip in Germany. Again, my deepest gratitude to your shop!!”

Cuckoo Collections 5 star review on 15th February 2025

Helpful Report

Thank you, Cherry. We're so happy to see the clock working again like old times! Wishing you and your family all the best

“I ordered a cuckoo clock for a xmas present this month, as I wanted a genuine one with clockwork mechanism. I choose Cuckoo Collections because the site looked professional, had good prices and promised to pay the custom charges. The clock came a few days arrived straight from the makers about a week and a half later and looked lovely and looking forward to giving it to the recipient. I got a custom charge demand from the courier, but true to their word, CC promptly paid the charge on my behalf and responded quickly to a query I had. I would recommend Cuckoo Collections and would use them again.”

Helpful Report

Thank you so much for your informative review and kinds words!

Cuckoo Collections is rated 4.9 based on 233 reviews