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CTC Training Reviews

4.8 Rating 277 Reviews

97 %

of reviewers recommend CTC Training

Company Reviews

4.8

Based on 277 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

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CTC Training 5 star review on 15th June 2021

Stephen Wheeler

CTC Training 5 star review on 3rd June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely terrible company, DO NOT BOTHER, you try your hardest to complete the module with no direct support from your “tutor” but then get nocked back every single assignment you submit they give you one thing to change, you change it and re submit then it takes them 6 weeks to re look at it to then say you have to change something completely different. Oh and on top that they insinuate that you have used AI to complete some of your questions. AVOID WITH ALL COSTS! You won’t ever receive the qualification. Their excuse is “ under staffed “. DO NOT TAKE PEOPLES MONEY IF YOU CANT STICK TO YOUR TIMELINE GIVEN! As This is FRAUDULENT INFORMATION! Given to take peoples money and rip them off!”

Posted 8 months ago

Hi Jade, thank you for taking the time to let us know about your experience with CTC Training. Based on some of the statements you have made throughout the review, we have investigated this internally and feel the need to come back to you on a few of the points you have made. Firstly in regard to the failed assignments, we use a tool at our business to check for AI-generated content. Unfortunately, we are seeing a rise in people using these types of tools to generate submissions. This is easily detectable and we simply will not accept these types of submissions, which was sadly the case for yours. It is obviously against the guidelines of our awarding body and more to the point, completely defeats the objective of taking the qualification, to learn and develop as individuals. In regards to marking time, there was a period across the Easter break where we had many staff away on holidays where some assignments were not marked in our normal timeframe (around a week), but this was very much a temporary issue caused mostly by the bank holidays. We are happy to say that we now have 3 new staff hires to help cope with this seasonal demand! Thank you,

Posted 8 months ago

“Fantastic structure, easy access to support during the whole course duration . Many thanks”

Posted 1 year ago

Thanks for the great review!

Posted 1 year ago

“What an insightful Course!! Excellent layout and flow of learning material along with a very helpful tutor. I had Craig E who helped me whenever I needed it. With very quick turn arounds on marking and detailed and precise feedback i was able to complete the course wherever and whenever. I love how you can access it for 12 months and overall I think CTC is a brilliant education establishment. Highly recommend!”

Posted 3 weeks ago

Hi Josh,Thank you so much for your outstanding 5-star rating of CTC Training! We truly appreciate your kind words and the time you took to share your experience with us. We are thrilled to hear that you found our course insightful and enjoyed the excellent layout and flow of our learning materials. It's wonderful to know that Craig, your tutor, provided you with valuable assistance whenever you needed it. We strive to offer prompt and detailed feedback to ensure that our students receive the support they need to succeed. We are delighted that our 12-month access option allowed you the flexibility to complete the course at your own pace and convenience. Thank you again for recommending CTC as a brilliant education establishment. Your feedback means the world to us.

Posted 3 weeks ago

“Found the whole experience very rewarding especially as an older adult learner ,very helpful”

Posted 3 months ago

Thank you so much, Michael, for your wonderful 5 star rating of CTC Training! We truly appreciate your kind words and are thrilled that you found the whole experience very rewarding. We value learners of all ages and are committed to providing assistance that is helpful to everyone, including older adults like yourself. Your feedback means a lot to us, and we are glad that we could provide you with the support and guidance you needed. We look forward to serving you again in the future.

Posted 3 months ago

“The level 3 TQUK for teaching was by far the most boring and frustrating course I have ever completed The work was reading boring out dated PDF articles and watching videos that had terrible sound and then write assignments on what you read. Nothing what so ever to do with teaching. We are told that we need to show variety in our teaching methods, assessments methods, evaluations on every single thing yet the course itself is the same thing over and over again. Read an article Write and assignment Tedious, repetitive and boring. All I leant is that I do not want to go into teaching or do any further qualifications in that field. Waste of money and time”

Posted 5 months ago

Thank you for taking the time to share your experience with us. We are sorry to hear that you felt this way about the Level 3 TQUK course. Through the thousands of learners we have put through this course, we have found those who engaged with our full offering of support offering including our unit workshops and direct support via teams, tend to get the most from the course instead of trying to obtain the minimum to pass. We are dedicated to providing quality training and understand that this experience did not meet our high standards. Going forward, we will work on making sure these support paths are pointed out to learners more clearly and can provide a more interactive learning environment for those who prefer this learning style. We value your input and thank you for your review.

Posted 5 months ago

“My experience with CTC was great! I did my course level 3 (PTLLS) a while back now(2019). I can honestly say I received the course content promptly and Chris was a great support and responded quickly to questions I had. I had never done an online course prior to this so I was a little apprehensive. The course was straightforward to follow if you put the effort in. Submitting work was easy to do, feedback was usually very quick. I completed my course so quickly within 3 months and I was also working full time as cabin crew. I would have no hesitation doing another course through CTC, it’s great value for money and the team were supportive. In short it did what it said on the can!”

Posted 6 months ago

Thank you so much for your 5 star rating of CTC Training! I'm really glad to hear that you had a great experience and found that the course was straightforward. It's great to know that the course content was delivered quickly and you received support from Chris. It's wonderful to hear that you've had such positive feedback from your experience with CTC Training. We value and appreciate your feedback.

Posted 6 months ago

“What an incredible experience with so much help along the way. Having dyslexia, I really struggle sometimes with academic work but the support was outstanding, thank you Kelly Morgan for your guidance and kindness and also to the rest of the team. This course really helped me dig deep and get a better understanding of what a teacher role entails. I am now qualified and I am excited to put everything I have learnt over the past few months into practice.”

Posted 7 months ago

Thank you so much Barry for your 5-star rating of CTC Training! We strive to provide an incredible learning experience with lots of support, and we are grateful to know we were able to provide that for you. It is fantastic that you now have your qualifications and can begin to put all that you have learned into practice! Thank you for your kind words about Kelly Morgan and the CTC Training team. We hope you continue to enjoy your new role!

Posted 7 months ago

“Just want to thank Kelly Morgan for her support, I have passed my level 3 AET. For those who are battling through, stick with it & don't be afraid to ask for support or of the feedback, I've learned loads and managed to pass in 6 weeks. Go through all the modules and upload as you go, some took few weeks to come back & be marked, some days. Angela & Chris thank you for your feedback & support just to wait for my certificate but uploaded my ID so should be few days. Again thanks team for getting me through, here's to my next adventure in teaching 😊”

Posted 8 months ago

Thank you so much, Lisa, for giving us a 5 star rating on CTC Training! We're glad to hear that you've passed your level 3 AET with the help of Kelly Morgan's support. Your words of encouragement for those still battling through can be very motivating! For those considering enrolling in CTC Training, your review should certainly provide the confidence and encouragement they need to get started. As always, we value your input and feedback. Here's to your next adventure in teaching!

Posted 8 months ago

“Pros -Easy course content and materials Cons- - Lack of support and communication from office staff - Lack of supportive feedback from assessment team very generic - Same excuses for delays just changing goal posts and time frame”

Posted 9 months ago

Thank you so much for taking the time to let us know about your experience with CTC Training. We really appreciate your feedback and we apologize you didn't get the experience you expected. It's great to hear that you found the course content and materials to be easy to understand. What could we have done to make the support and communication with our office staff better? How could we have made the feedback from the assessment team more supportive? How could we have improved our response to delays? We'd love to hear your thoughts on how we can make things better in the future. Thank you again for your honest feedback.

Posted 9 months ago

“I have had a fantastic experience with CTC Training. My assessor was Craig, he marked my work within five days of submission date, no later. Feedback was easy to understand and I knew exactly what to do following his instructions. The website is so easy to use, straight forward and I have just received my certificate. Thank you so much for making my course as smooth as possible, I really appreciate it. Kindest regards, Tiffany.”

Posted 9 months ago

Thank you so much for your 5-star rating, Tiffany! It's great to hear that you had a fantastic experience with CTC Training and that Craig was so helpful with providing timely and clear feedback—we pride ourselves on delivering excellent service. We're so glad that our website was easy to use and that you've now received your certificate. We really appreciate your kind words and thank you for making training with us smooth and possible.

Posted 9 months ago

“total scam original i was signed up on to a course through an organisation that then refused to pay for it, ctc were contacted within a month of payment and refused to refund me so i did the cousre any way as to not waist money through the course i received no contact from any trainers, no support what so ever. upon sendign in my coursework i got a generic unhelpful answer from the assessor who marked it and rather than assisting me to complete the course got told i had faild to complete the course within the time limit, after i had been locked out of my account for 10 months and got no suport with coursework the whole course seemes to be set up to boost sales of a book and not actually teach anyone anything. its a total scam”

Posted 9 months ago

Hello, Thanks for taking the time to leave this review. We are always keen to gather feedback to further improve our services to all learners. In this case, given the nature of this review, we have looked into this internally and feel the need to come back to you on a few of the points you have made. Firstly, in regard to our refund policy, we are always able to provide refunds if the request is made within the cancellation period. If an organisation paid for this course on your behalf, we may not have been able to provide you yourself with a direct refund but would have been happy to provide this to the original payment provider. You highlighted issues with feedback on assignments and we were very concerned to see this comment and so felt the need to check through this to check the quality of this. This is an area we truly value, invest in heavily as a business and want to ensure is kept of the highest of standards for all learners. We feel these comments are extremely unfair given that there was over two pages worth of feedback on your original assignments. Not one aspect of which was generic, but instead helpful pointers that guide you through the course in detail. The assessor went through every one of your answers on a point-by-point basis to help. In regards to access to the course. As standard, you are given 12-month access to the course. We extended this multiple times for you in order to complete this free of charge. You originally signed up in 2020, it is now 2023. Lastly, just regarding the comment you have made regarding a scam to push you to buy a book, this could not be further from the truth. We have had thousands of learners go on to complete their qualifications and advance their careers without ever needing to purchase the textbook we offer. We simply offer this at point of sale for anyone who feels like they would prefer the option alongside the many online materials we provide, but it is by no means mandatory and made very clear. This has only been made available in the last couple of months. All the best, CTC Training

Posted 9 months ago

“I can't fault the company, they helped me all the through my course. They gave me best advice when I needed it, so yes, don't hesitate to go with this company.”

Posted 1 year ago

Hi Peter - Thanks for the brilliant review

Posted 1 year ago

“Chris was very helpful all the way though I highly recommend the course, I enjoyed learning more about teaching and passing this course has opened many opportunities for me in the career I am following Thank you again”

Posted 1 year ago

Thanks for the great review!

Posted 1 year ago

“Absolutely loved the course. Chris and Andrew were very helpful and there when you needed them. I never waited long for my grades and the feedback was excellent. I completed the course and within a few days I received my certificate. I would recommend anyone that wants to achieve this certification to go through CTC training.”

Posted 1 year ago

Hi Michael - Thanks for the great review!

Posted 1 year ago

“Chris dealt with my query with efficiency and professionalism. A very clear and understanding approach on communication. Recommend learning with CTCcourses.😊”

Posted 1 year ago

Thank you for your kind words - glad we could help!

Posted 1 year ago

“I really enjoyed the course. It was harder than I expected - and I learned much more than I expected. The support from the tutors is good and marking turnaround is quick. I failed a couple of assignments, but the advice and support ensured that I passed on 2nd submission. There is a very supportive Facebook community too. I received my certificate yesterday and feel a great sense of achievement. I'd highly recommend using CTC, I will definitely go back to CTC when I am ready to progress to Level 4.”

Posted 1 year ago

Congratulations on completing the course and thank you for your kind review!

Posted 1 year ago

“I have just completed the level 5 DET, really great course with very good support from my tutor Craig Evans, quite time consuming whilst working but still an enjoyable experience with some good learning taking place. Thanks CTC 👍”

Posted 1 year ago

Congratulations on completing the DET! Thank you for taking the time to review us, it is really appreciated.

Posted 1 year ago

“A long time user of CTC I have continued my education and with my tutors support have been successful. I like the format and structure.”

Posted 1 year ago

Thanks for the review, good luck with your future studies.

Posted 1 year ago

“Great resources which are easy to follow and understand. Workbooks are of a challenging standard but not too difficult/easy. Quick, helpful feedback from tutors.”

Posted 1 year ago

“Just completed my level 5 DET with Mr Craig Evans, great tutor: always helpful and supportive. The course is easy to adapt to your own time and the feedback is really helpful. The platform works great with plenty of orientation materials. Craig communication is straight forward and make the course really easy going with quick feedback for a better progression and development in my career.”

Posted 1 year ago

Thank you for the feedback regarding the course. We are all really pleased we could help you to completion - good luck with your future teaching career.

Posted 1 year ago

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CTC Training is rated 4.8 based on 277 reviews