CTC Training Reviews

Name: CTC Training
Address: Suite 5, Pemberton House, Stafford Park 1, Telford
Rating: 4.77

4.8 Rating 278 Reviews

97 %

of reviewers recommend CTC Training

Company Reviews

Metrics

4.8

Based on 278 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

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CTC Training 5 star review on 15th June 2021

Stephen Wheeler

CTC Training 5 star review on 3rd June 2021

Mandy Turner

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“HLTA Course. There was no 'teaching' or any real guidance or active learning that was directed by CTC, only questions to research and regurgitate answers. It was uninspiring. The only growth I had was by observations from my own SLT, which you can arrange without doing a course. It was very 'tick box'. Only worth doing if you are required by your school to have the qualification. CTC also did not allow me access to my work less than a year after completion, citing 'archived. Disappointing for a large fee paid to do the course.”

Helpful Report

Posted 1 month ago

Hi Michelle, Thanks for taking the time to leave your review. We always value feedback on our learning experience positive or negative. Having had a chance to talk with the team, I thought it best to reply to some of the comments you have made. Firstly, 1-1 sessions are available to book in with your designated tutor. We always recommend booking an induction with your tutor before starting your course to explain how this works and run through the various support channels that are available to you. Each learner has different requirements and we aim to provide a broad range of different support options so that we cater for all of these learning styles. It's disappointing to hear that you felt that the support you would have valued was not available but I can assure you that had you reached out to us we would have been happy to point you in the direction of our expert team. If you would like to discuss this further, please contact our team on support@ctccourses.org Thanks,

Posted 1 month ago

“Pros -Easy course content and materials Cons- - Lack of support and communication from office staff - Lack of supportive feedback from assessment team very generic - Same excuses for delays just changing goal posts and time frame”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to let us know about your experience with CTC Training. We really appreciate your feedback and we apologize you didn't get the experience you expected. It's great to hear that you found the course content and materials to be easy to understand. What could we have done to make the support and communication with our office staff better? How could we have made the feedback from the assessment team more supportive? How could we have improved our response to delays? We'd love to hear your thoughts on how we can make things better in the future. Thank you again for your honest feedback.

Posted 9 months ago

CTC Training is rated 4.8 based on 278 reviews