“HLTA Course. There was no 'teaching' or any real guidance or active learning that was directed by CTC, only questions to research and regurgitate answers. It was uninspiring. The only growth I had was by observations from my own SLT, which you can arrange without doing a course. It was very 'tick box'. Only worth doing if you are required by your school to have the qualification. CTC also did not allow me access to my work less than a year after completion, citing 'archived. Disappointing for a large fee paid to do the course.”
Hi Michelle,
Thanks for taking the time to leave your review. We always value feedback on our learning experience positive or negative.
Having had a chance to talk with the team, I thought it best to reply to some of the comments you have made. Firstly, 1-1 sessions are available to book in with your designated tutor. We always recommend booking an induction with your tutor before starting your course to explain how this works and run through the various support channels that are available to you.
Each learner has different requirements and we aim to provide a broad range of different support options so that we cater for all of these learning styles.
It's disappointing to hear that you felt that the support you would have valued was not available but I can assure you that had you reached out to us we would have been happy to point you in the direction of our expert team.
If you would like to discuss this further, please contact our team on support@ctccourses.org
Thanks,
Hi - Thank you so much for your fantastic 5-star rating of our CTC Training! We are thrilled to hear that you enjoyed your Level 4 HLTA course and found the instructions to be clear. It's great to know that you received quick and positive feedback from your Tutor Lisa.
At CTC Training, we strive to provide the best learning experience for all our students, and your feedback is truly appreciated. We are delighted that you had a positive experience with us, and we hope to continue exceeding your expectations in the future.
Once again, thank you for choosing CTC Training, and we wish you all the best in your professional journey!
“I was fortunate enough to have a great trainer and assessor in Angela! I felt really well supported in my L3 AET and was always offered timely advice and feedback. I will definitely complete more courses with CTC.”
Hi Molly,Thank you so much for your fantastic 5-star rating of CTC Training! We really appreciate your kind words and are thrilled to hear that you had a great experience with us.
We are delighted to know that Angela, your trainer and assessor, provided exceptional support throughout your L3 AET course. It's wonderful to hear that you felt well supported and received timely advice and feedback from Angela. We will make sure to pass on your appreciation to her.
We look forward to having you back for more courses in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you again for choosing CTC Training!
“I have just Completed My Level 3 Award In Education and Training.
Thanks to Angela for all the help she has Given me! Well instructed workshop videos and Great feed back to assignments.
Would defiantly recommend.”
Dear Mandrow,Thank you so much for the outstanding 5-star rating of CTC Training! We genuinely appreciate your support and taking the time to share your positive experience with us. Your feedback means a lot to our team.
We are thrilled to hear that you have recently completed your Level 3 Award in Education and Training. Congratulations! We're glad Angela was able to provide the help you needed throughout your journey. Her dedication and support have been invaluable to many learners like yourself.
Once again, thank you for choosing CTC Training and for taking the time to share your thoughts. We look forward to assisting you on your educational journey in the future.
Thanks,
Thank you so much for your amazing 5-star rating of CTC Training! We truly appreciate your kind words and feedback. We strive to provide excellent training experiences, and your positive review reinforces our commitment.
Once again, thank you for choosing CTC Training and for taking the time to share your experience with us. We look forward to serving you again in the future.
Thank you so much for your fabulous 5-star rating of CTC Training! We greatly appreciate your feedback and are thrilled to hear that you found our course to be brilliant and our instructor to be great. It was our pleasure to have you as part of our training program. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us. Thanks again!
Thank you so much for your wonderful 5-star rating of CTC Training! We truly appreciate your feedback and we are thrilled to hear that you found our course to be brilliant.
“For my first training qualification gained utilising CTC, I was surprised at the positive and simplistic direction of the learner dashboard.
The inclusion of templates and examples were great and assisted me enormously whilst completing the Level 3 CAVA qualification.
My tutor Craig was fully supportive and took time to explain in great detail, whenever I required clarity on the provision of exactly what portfolio evidence was required for each unit.
I would highly recommend CTC as a learning platform to anyone considering further enhancing their learning and qualifications in their chosen field.
A thoroughly enjoyable course and I will be back to complete my IQA qualification in the near future.
My only criticism is the lack of option to choose an E-certificate and/or a paper one. I would have been willing to pay the additional fee for an actual certificate to be sent, should the option have been available.
Thank you CTC.”
Hi Robert,
Thank you for your glowing 5-star rating of CTC Training! We are delighted to hear that you found our learner dashboard to be positive and simplistic, and that the inclusion of templates and examples greatly contributed to your success in completing the Level 3 CAVA qualification.
We are thrilled that your tutor, Craig, provided you with the support and detailed explanations you needed throughout the course. At CTC, we strive to ensure our learners have a fulfilling and enriching experience while expanding their knowledge and qualifications in their chosen fields.
We greatly appreciate your recommendation of CTC as a learning platform to others looking to enhance their learning journey. We are excited to have you back to complete your IQA qualification in the near future.
We also acknowledge your feedback regarding the lack of options for choosing an E-certificate or a paper one. We apologize for any inconvenience caused. We will definitely take your suggestion into consideration and explore the possibility of offering such options in the future.
Once again, thank you for choosing CTC Training. We are truly grateful for your support.
Best regards,
CTC Training Team
“There was no actual training to be fair but the joining statement gives all the details of where to reference from and which books to purchase for learning. Feed back from my particular Assessor could have been better as to what extra details were required for answers. However, the right results have been obtained and I look forward at some point to taking level 4.”
Dear Garry,Thank you so much for taking the time to leave a 4-star rating for CTC Training. We greatly appreciate your feedback.
We apologize for any inconvenience caused by the lack of detailed feedback from your Assessor. We understand how important it is to receive clear instructions for providing the required information in your answers. Rest assured, we will work on enhancing our feedback process to ensure a better experience for all our learners.
We are delighted to hear that despite the challenges, you were able to achieve the desired results. Your dedication and commitment are truly commendable. We look forward to welcoming you back for Level 4, where we will continue to provide the necessary support and resources for your continued growth.
Thank you once again for choosing CTC Training, and we wish you all the best in your future endeavors.
Thank you,
“My payment was due, I assumed it was the 23rd not the 22nd, however, I had no reminder.
The payment as its coming from an account that I don't use often I need to put money in , in advanced.
So it didn't go out but i had no chance to pay the same day, which I could and so it would not even be a day late, They still removed my course, Yes
the payment was due today but its not even a day late and i'm ready with my card , now having transferred money to the account i'm using for this.
I'm so cross as they have not even given me a day to pay it, yet there is no way of paying it online.”
Good Morning Lizzie,
Thanks for taking the time to leave this review and sorry you have felt disappointed in the system we have in place for payments. We completely understand why you might have missed this payment if this wasn't a card that you normally use.
Just to make you aware, none of your course progress will be lost at all so it's not the case you would have to start again. You will be able to regain access to your course as soon as the payment is made/taken from your account.
I understand that on this occasion you found this system frustrating however this is unfortunately what we have had to put in place to ensure that when we offer instalment payments for the courses these are still taken during the course duration. Otherwise, as you can imagine, this can leave us carrying out services that have not been fully paid for.
If you give us a call on 0800 031 8503 or email us on support@ctccourses.org we'll get that sorted for you straight away and get you back in your course account.
Thank you,
Dear Ssemakula,Thank you so much for your five-star rating of CTC Training! We truly appreciate your kind feedback. We're thrilled to hear that you found our course work easy to understand and that Mr. Evans, your tutor, was such a nice person to work with.
At CTC Training, our goal is to provide high-quality training that is both informative and accessible. We're delighted that we were able to meet your expectations and provide you with a positive learning experience.
Once again, thank you for choosing CTC Training. We look forward to serving you in the future and assisting you with any further learning needs you may have.
Thank you so much, Michael, for your wonderful 5 star rating of CTC Training! We truly appreciate your kind words and are thrilled that you found the whole experience very rewarding. We value learners of all ages and are committed to providing assistance that is helpful to everyone, including older adults like yourself. Your feedback means a lot to us, and we are glad that we could provide you with the support and guidance you needed. We look forward to serving you again in the future.
Hi Richard,Thank you for taking the time to give us a 4-star rating for CTC Training. We appreciate your feedback and are glad to hear that you found our team accommodating to your needs while still adhering to the criteria for the qualification. We strive to provide a positive experience for all our clients, so it's great to know that you had a generally good experience with us.
If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We value your input and hope to have the opportunity to serve you again in the future.
“Really great lifeguard training delivered by Ian. He was great at explaining the course detail, relating it to the actual situations we will deal with at club and made training very engaging which is very rare in most first aid training sessions. He felt very competent to ask any and all questions to. I could not rate higher”
Thank you so much for your 5 star rating of CTC Training, Liam! We're so glad to hear that you had a great experience with our lifeguard training and that Ian was able to explain the course detail, relate it to real life club situations and make the training engaging. We greatly appreciate your feedback!
Thanks so much for the fantastic 5-star rating, Adam, we really appreciate it. We're so pleased that you appreciated Ian's teaching style, and his ability to explain the course in a clear and engaging way. We love hearing positive feedback like yours!
Thank you, Jemma, for your 5 star rating of CTC Training! We're glad to hear that you found Ian to be a great trainer. We appreciate your kind words - we always strive to make sure our training courses are fun yet informative, and we're glad that Ian is able to deliver that!
Thank you so much for your 5 star rating of CTC Training, liona! I'm so glad that the course was able to remind you of essential techniques for staying safe, as well as the importance of monitoring your surroundings. We're thrilled that you enjoyed it!
Thank you, Karen, for your 5 star rating of CTC Training! It's great to hear that you had a positive experience with our training. We're glad to know that Ian makes our classes fun, interesting, and educational. Thank you for your kind words!
Thank you Courtney for your 5 stars rating of CTC Training! We really appreciate you taking the time to write your review. We are happy to hear that Ian was a great trainer, that he explained everything you needed to know, and that you found the course content to be straight to the point. Thank you again!
