Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Crunch Reviews

4.1 Rating 291 Reviews

86 %

of reviewers recommend Crunch

Company Reviews

4.1

Based on 291 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

About Crunch:

Crunch takes the stress out of accounting by reducing both cost and time. We provide simple online accounting for contractors, freelancers, sole traders, limited companies, and small businesses.

With over 10,500 clients, we offer a range of fixed-fee packages and bespoke solutions so you can design a service to suit you. We help with accounting, tax reporting, Self Assessments, payroll, expenses, bookkeeping, and much more.

We’re not just another software provider - we offer unlimited support and advice through our client management team and chartered certified accountants.

Visit Website

Phone:

033 3311 8000

Email:

reviews@crunch.co.uk

Location:

The Knoll Business Centre, Unit W8A, 325 Old Shoreham Rd,
Hove
East Sussex
BN3 7GS

Write Your review

Tell us how Crunch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Crunch 5 star review on 28th June 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff have been unbelievably helpful always showing patience, co-operation and remarkable efficiency, which makes me feel very relaxed to know that my accounts are being handled professionally. Thank you Crunch, particularly Sam and Nathalie for all your help.”

“Have just started my first company and signed up with them. It could not have been made more simple. I'm yet to use the software or interact with their client services or my accountant but from a set up and on boarding perspective they are excellent.and I would highly recommend them.”

“Crunch is a simple but highly effective tool which saves you time and money. The staff are friendly, knowledgeable and always ready to answer your questions. I would highly recommend their services and would have used them sooner had I known how good they are.”

“I can honestly say that Crunch have provided some of the best, responsive and friendliest customer support I've experienced. My personal client manager is extremely patient with my ongoing barrage of questions, always has a prompt and comprehensible answer, and has been a huge part of making setting and running up my company less scary and understandable. The Crunch web system is very well thought out - akin to online banking. It puts the power and functionality in your hands as opposed to everything requiring authorisation/verification from the accountant - but, they are always there when you need them to chat or email. In my opinion this service is much more desirable than a traditional accountant, and half the price. This is how accountancy should be done in 2016 :)”

“I had a ton of questions today and Adam King was very clear and concise when guiding me through our hour long phone call. He showed patience and gave relevant actions and advice which was much needed. I now have a list of 7 action items to do which helps me not only feel like I am on top of my accounts, but also that I'm not blinded by too much information that I didn't need. Thanks Adam.”

“Crunch have not only build an excellent platform for accounting, but also have great staff to give both advise and complete the accounts. Everything I needed for the accounts of a Small Limited company was provided and easy to use.”

“The key differentiator is the high quality support from the people behind the screens. Mostly things just hum along, but when you need help Crunch are there and between the account managers and the accountants you get answers and solutions very quickly.”

“Dealt with Crunch for a few years now. Always ready to help and if they don't know the answer they will investigate and get back to you. Have dealt with Laura Salmon for the past year and a bit, always find her advice logical, easy to follow and within the criteria with which I like to operate my business. Great working relationship with her and she's prepared to go the extra mile when investigating or discussing issues. Overall and for a for a cash in/out business like mine they have been ideal. Crunch are very good value compared to others that I have tried. Recommended...”

“Very responsive to clients' needs, with a dedicated staff who are always proactive and eager to assist in any way they can. Highly recommended.”

“I was with crunch for the past four years. The accountants are very helpful and quick to respond to my queries. I was very much impressed when my accountant Michael did my year end accounts so quickly to help me draw my capital gains on time to buy my house. Thanks and keep up the good work”

“Michael was a great help, crunch need people like him with great enthusiasm and professionalism.”

“Its biggest asset are the very kind and professional employees, they solve any problem at quickest as possible with the best attitude to the client.”

“I have joined Crunch system some weeks ago. They have fantastic team. Their support is number one. Whenever I send an email in very soon I got satisfied helpful answer. And their software system just perfect and very easy to use. My friend advised me to join Crunch. I'm very happy to join Crunch. Thank you Crunch & Sian Collinge who is my account manager. Yusuf Dogan”

“I was referred to Crunch via a close friend who was extremely happy with their service. I have to agree, since the very first call through to company setup and customer service I received from my account manager Will Dunk, Crunch have been fantastic and taken away all my worries of running a business from a financial point of view. All the little extras they don't talk about such as using them as your registered address, opening your tax and financial mail etc are all very valuable features! I would 110% recommend Crunch if you want to setup a company and need their expertise. Very good value and very happy.”

“Crunch are a genuinely nice group of people that just so happen to be great number crunchers........if you are a start-up with a need for an accessible on-line accounting platform with access to real (and genuine) people then you will not go far wrong with this outfit.”

“Crunch Accounting is everything a freelanceer/contractor like me could wish for. Crunch has a great accounting interface, super supportive support (just a phone call away) They take the complexity out of company account management. cheers guys! #keepupthegoodwork ^_^”

“I've just completed my first year as a contractor using Crunch Accounting and I'm really impressed. I was a little freaked out going it alone for the first time but they've been there to help me whenever I've needed it - even when I've had basic questions they've never made me feel stupid. I thoroughly recommend them to anybody becoming a contractor for the first time, and the software is very straightforward to use - if I do get stuck, my account manager responds within a couple of hours and at the weekends, and the Help Centre tutorials mean I can have a go at resolving issues and learning a bit more at the same time. It's the perfect balance of support and being in control of my accounts, and gives the reassurance that comes with that.”

“Crunch is a unique service and is far superior than the traditional accountant route that I have come across before. I have actually learned a lot about accounting and running my company finances by using this great piece of software. I have recommended it to several people to use for their finances too. Always quick to get a response with any questions I have had which has helped the learning process with the accounting process.”

“I cannot recommend Crunch highly enough. Helpful staff and fantastic software made managing my taxes easy and stress-free. Working with them has been an absolute pleasure and I shall miss their services now that I've moved abroad.”

“I've been using Crunch for abut 18 months now and very happy with the software and the service. I have a dedicated account manager, Nick Lewis, who always gets back to me extremely quickly and is very lovely to deal with. Any time I have needed to speak with an accountant, I've either been able to get straight through or they've called me back. I was a little daunted by the accounting software when I first started but it is actually very simple and straightforward to use and, if I do have any queries, Nick is on hand to point me in the right direction or sort it for me. I would have no hesitation in recommending.”

«
1
2
...
4
5
6
7
8
»

Crunch is rated 4.1 based on 291 reviews