Crunch Reviews

Name: Crunch
Address: The Knoll Business Centre, Unit W8A, 325 Old Shoreham Rd, Hove, East Sussex
Rating: 4.11

4.1 Rating 305 Reviews

87 %

of reviewers recommend Crunch

Company Reviews

Metrics

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4.1

Based on 305 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About Crunch:

Crunch takes the stress out of accounting by reducing both cost and time. We provide simple online accounting for contractors, freelancers, sole traders, limited companies, and small businesses.

With over 10,500 clients, we offer a range of fixed-fee packages and bespoke solutions so you can design a service to suit you. We help with accounting, tax reporting, Self Assessments, payroll, expenses, bookkeeping, and much more.

We’re not just another software provider - we offer unlimited support and advice through our client management team and chartered certified accountants.

Visit Website

Phone:

033 3311 8000

Email:

reviews@crunch.co.uk

Location:

The Knoll Business Centre, Unit W8A, 325 Old Shoreham Rd,
Hove
East Sussex
BN3 7GS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service I've received from Crunch has been fantastic. My account manager has answered all my questions quickly and fully. I feel fully supported and the app is so easy to use. Never thought accounting would be so easy.”

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Posted 9 years ago

“Very innovative. Automates tedious tasks and makes my life a lot easier. All backed up with friendly and efficient human service and advice”

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Posted 9 years ago

“To say the team is awesome and the service the very best you will find can turn into an understatement. The team at Crunch worked with me for a little over two years in helping me with my accounts and their commitment to service was flawless. 1. Software: To back it all up, they have invested a good load of time and money to come up with a software that is very efficient, easy to use and reliable. I work for a product based firm and have spent many a year in IT. So, I think I can tell a good product when I see one. 2. Team: A good software can only take you 40% of the way to a successful market share. It is the team that contributes the rest. The team at Crunch has come together very well as a family and it shows. It was hard for me to believe that they could do it all on a virtual basis without me having to walk into their offices. My doubts were put at rest within no time. Each Crunch'ian that I interacted with always made sure that I received the best service possible 3. Pricing: Very competitive. Impressive compared to the features they are offering in their service”

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Posted 9 years ago

“Extremely well thought out web front end with a team of real accountants always available. Cutting edge stuff, very happy I chose Crunch over a traditional accountancy firm :)”

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Posted 9 years ago

“I'm just finalising my first year of accounts with Crunch and the process has been really simple and seamless. I love that I can log in at any time to see a realtime status of my accounts. Invoicing is really simple. And the Snap App and Mileage App to keep track of my expenses is INVALUABLE. Ive found it worth joining just for that. I've recommended Crunch to a number of freelancers like myself purely for the ease, responsiveness, help and guidance. I've always had my questions answered clearly and quickly and have generally not had a problem. Just do it!”

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Posted 9 years ago

“They respond fast to your questions, not too expensive, the software is easy to use, making the management of your business simple.”

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Posted 9 years ago

“Love everyone at Crunch, they have been with us every step of the way over the last three years. They are always responsive, helpful and manage every daft question we ask with grace. Would recommend them to anyone that wants to make their business accounting pain free. The platform is also easy to navigate, everything exactly where you need it. And having clever bods to help you along the way, it really couldn't be simpler.”

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Posted 9 years ago

“Crunch have been great since I joined a year ago. Perfect for freelance consultants or smaller Ltd Companies. I find the service efficient, professional and Sian in particular always goes above and beyond my requests. They never make me feel like I am asking silly questions. They've saved me a lot of time too! Have referred a lot of peers and they all feel the same about the service provided. Highly recommended!”

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Posted 9 years ago

“All I'm gonna say is these guys got the skills to reduce your bills..”

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Posted 9 years ago

“Crunch Accounting is really great. I recently moved from another accountancy and the whole process is much more straightforward.The online software is easy to use after going through the YouTube tutorials. And if you're still stuck your account manager will always clearly explain what to do with any aspect of your accounts /business in Crunch. My account manager is great, I'm really glad I moved, it's good value for money. You'll be glad you moved too! Stephen.”

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Posted 9 years ago

“I’d like to put on record just how happy I am with the service I’m getting from crunch at the moment. Not only am I able to do everything I want to do, with great guidance from my allocated accountant and her colleagues, but I’m also learning a lot about it all in the process.”

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Posted 9 years ago

“Crunch were recommended to me by a friend when I made the move to my own LTD company. From the first call until today (18 months later), crunch have been fantastic. Dependable, fast, reliable advice and process means everything is covered and I can do what I do best without having to worry about my accounting. Special thanks to Cara who helped me through the first few months and answered my questions and Marion who now provides the best service and help. Thank you both. I can 100% recommend Crunch all day long and mention them to all my fellow freelancers.”

Helpful Report

Posted 9 years ago

“An excellent and easy to use software solution. It's very helpful knowing the up to date picture regarding tax land National Insurance liabitities. The Crunch team are very responsive, answering queries very quickly. Overall I have been very happy with the service.”

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Posted 10 years ago

“Great online platform. The best customer service ever. These guys and gals are simply awesome.”

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Posted 10 years ago

“Crunch are great for help getting (and keeping) your business running. Would definitely recommend.”

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Posted 10 years ago

“Very helpful service, good online tools, great all round experience.”

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Posted 10 years ago

“Starting the world of contracting for the first time and having to set up accounts, companies etc. Couldn't be easier though, all done inside an hour, explanations very easy to understand and demystified the process. Advisors are very friendly, very knowledgable and talk in a language that anyone can understand. Looking forward to working with the software, demo looks very straightforward. Thanks loads!”

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Posted 10 years ago

“I've been a Crunch customer for a few years now, and they're a massive help in keeping my company accounts in order, and they've saved me on more than one occasion in sorting things out. Great service.”

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Posted 10 years ago

“Crunch offers great software if you run a small business. It is miles ahead of its competitors in terms of its UI and functionality. What I didn't expect from an online company is how good the offline support would be - Marion my account manager is an absolute star and really goes out of her way to make things easy for me. She also explains some of the more complex accounting matters in a way that is simple for me to understand.”

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Posted 10 years ago

“I became a client / service user of Crunch in July 2014. I have received timely, accurate and friendly service which I have found invaluable and very supportive. The tools and financial software make it very simple to stay on top of the mandatory administrative side of the business. It's very easy to see how things stand with the dashboards etc, I recommend them, without hestitation.”

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Posted 10 years ago

Crunch is rated 4.1 based on 305 reviews