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Crunch Reviews

4.1 Rating 291 Reviews

86 %

of reviewers recommend Crunch

Company Reviews

4.1

Based on 291 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

About Crunch:

Crunch takes the stress out of accounting by reducing both cost and time. We provide simple online accounting for contractors, freelancers, sole traders, limited companies, and small businesses.

With over 10,500 clients, we offer a range of fixed-fee packages and bespoke solutions so you can design a service to suit you. We help with accounting, tax reporting, Self Assessments, payroll, expenses, bookkeeping, and much more.

We’re not just another software provider - we offer unlimited support and advice through our client management team and chartered certified accountants.

Visit Website

Phone:

033 3311 8000

Email:

reviews@crunch.co.uk

Location:

The Knoll Business Centre, Unit W8A, 325 Old Shoreham Rd,
Hove
East Sussex
BN3 7GS

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Crunch 5 star review on 28th June 2016

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent and easy to use software solution. It's very helpful knowing the up to date picture regarding tax land National Insurance liabitities. The Crunch team are very responsive, answering queries very quickly. Overall I have been very happy with the service.”

“Great online platform. The best customer service ever. These guys and gals are simply awesome.”

“Crunch are great for help getting (and keeping) your business running. Would definitely recommend.”

“Very helpful service, good online tools, great all round experience.”

“Starting the world of contracting for the first time and having to set up accounts, companies etc. Couldn't be easier though, all done inside an hour, explanations very easy to understand and demystified the process. Advisors are very friendly, very knowledgable and talk in a language that anyone can understand. Looking forward to working with the software, demo looks very straightforward. Thanks loads!”

“I've been a Crunch customer for a few years now, and they're a massive help in keeping my company accounts in order, and they've saved me on more than one occasion in sorting things out. Great service.”

“Crunch offers great software if you run a small business. It is miles ahead of its competitors in terms of its UI and functionality. What I didn't expect from an online company is how good the offline support would be - Marion my account manager is an absolute star and really goes out of her way to make things easy for me. She also explains some of the more complex accounting matters in a way that is simple for me to understand.”

“I became a client / service user of Crunch in July 2014. I have received timely, accurate and friendly service which I have found invaluable and very supportive. The tools and financial software make it very simple to stay on top of the mandatory administrative side of the business. It's very easy to see how things stand with the dashboards etc, I recommend them, without hestitation.”

“Being new to the contractor world, Crunch has been an immense help right from the start - from setting up my company to questions on taxes, HMRC etc. They are friendly, yet always professional with their advice and I have recommended them also to a few friends who have made the jump into freelancing.”

“Always on hand to help me with any question I have, not matter how stupid. And trust me, I've tried their patience many a time.”

“I used Crunch for a period of contracting in 2014/2015. I had little experience within a Contracting environment and even less within a tax/accountancy environment. As a beginner, the online tools available with Crunch were superb with prompt support available whenever I had (frequent) queries as to what was expected of me, my company, Crunch and the government, I would highly recommend them to anyone in need of similar support or services.”

“I've used Crunch since 2011 and have been totally impressed with the ease of use of their platform, their excellent service and efficiency. They leave you free to get on with running your business. I would not hesitate to recommend them to anyone starting up.”

“I feel it’s very important to express my continued delight in working with Crunch Accounting. People appear happy to voice their unhappiness, but refrain from mentioning when they are grateful and have something positive to say about a member of staff or service. Therefore, I would like to pass on my huge thanks to my Account Manager Katie and the team at Crucnh for helping me through the minefield of my business accounts. Katie is always cheerful, friendly and exceedingly knowledgeable. She returns emails and calls in a very timely manner and always explains accounting issues is a very clear and concise way. I would be lost without her.”

“I moved to Crunch from another 'online' accountants and couldn't be happier. Crunch makes things extremely simple and are always on board to handle any queries, account managers are prompt and accountants always offer expert advice. Keeping a handle on everything from expenses to invoices to VAT returns is all simple from the crunch system. Most importantly you always get a snapshot of your companies performance, tax payments etc.. so that you always know where you are. For the price you pay per month, the amount of money and stress you'll save make Crunch a pretty obvious choice.”

“Crunch have been amazing and gone well beyond the call of duty when our little company was hit by an admin crisis! Special thanks to Judith and Jack. Judith is so patient and great at explaining things. The best an online service could be.”

“Very helpful staff. Makes a very complicated and horrid process much simpler. Their import tools (for bank statements etc) are brilliant but check as it's easier with some banks and credit cards than others.”

“I've been praising Crunch since the moment I was introduced to them. There IS NO advantage to using a traditional accountant. You will get up to the second advise, feedback and all the numbers you need at your fingertips (or on your mobile). I really can't sing Crunch's praises high enough. Actually - I better be careful else they will put their prices up!!! Please don't hesitate to use you them.”

“Crunch provide a simple and effective accounting system with a friendly, helpful team of specialists on-hand to deal with any queries. Highly recommended!”

“The service I have received from Crunch has been excellent. My dedicated Account Manager, Karen, has always been readily available and has answered all my questions (and there have been many!) clearly and has also gone the extra mile to highlight things I should be aware of. The team of Accountants have also been at hand when required and have again provided exactly what I needed when I needed it. The online application is easy to use and provides me with the information and probably more importantly the prompts about deadlines I need to be aware of. Crunch provides me with everything I need and more, certainly gets the thumbs up from me!”

“My account manager (Katherine) is brilliant at responding to my questions getting an accountant involved when needed. The web app is intuitive and easy to use even without attending one of the web training sessions (which was very useful). I have recommended to colleagues.”

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Crunch is rated 4.1 based on 291 reviews