CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried the selection box of CRU organic coffee pods when I saw the offer on Instagram. The pods arrived quickly, and were well packaged. More importantly, they were great value and taste amazing. It was good to try the selection and discover the different strengths and flavours, I will look out for future offers and will pick up a pack of CRU Kafe when I pop to the shops next :)”

Helpful Report

Posted 9 months ago

“I have been a long time customer of Cru Ksfe , their coffee is range is excellent and they are very nice , prompt and efficient to deal with. I fully recommend Cru kafe. |Vural Voural”

Helpful Report

Posted 9 months ago

“My order was due 20th December, Evri never delivered to my address, interestingly the photo taken that was of some industrial doors is no longer available in the body of the email they sent to me. Whats the point of producing a supposedly quality item only to have the cheapest couriers deliver the potential goods to somewhere thats not your address!! Think i will go back to old fashion coffee beans and grind my own...”

Helpful Report

Posted 9 months ago

“Thank you very much for resolving my issue last time. Item received ASAP and the refund too!”

Helpful Report

Posted 9 months ago

“Quick delivery.. delicious coffee!”

Helpful Report

Posted 9 months ago

“Saw the deal. Ordered the deal. Received the deal. Coffee is good. That's what you expect right? Not what you get these days all the time though”

Helpful Report

Posted 9 months ago

“It’s great tasting coffee. Still finding my favourite.”

Helpful Report

Posted 9 months ago

“Great coffee, good selection in the Discovery pack and really enjoyed the Half Caff pods.”

Helpful Report

Posted 9 months ago

“I bought CRU Kafe Organic Coffee Pods Discovery Pack - 10 packs of 5 different Nespresso coffees for £22, some of which have won Great Taste stars. Bought as a present for my dad and the ones i’ve tasted are pleasant. Decent value for money I would say.”

Helpful Report

Posted 9 months ago

“This coffee continues to meet our expectations, organic, reasonably priced, great taste, sustainably sourced.”

Helpful Report

Posted 9 months ago

“The decaff coffee bags are AMAZING! I took 1 star off only because it's disappointing to get an offer for next purchase to find it's only for other products or coffee bags with caffeine. I can only drink decaff so that is all I want to buy and I want the bags only. Here's hoping an offer based on my purchases will come. Thank you”

Helpful Report

Posted 9 months ago

“I chose CRU Kafe because I wanted to buy my coffee from a company with high ethical standards. However, I have also been impressed by the range and quality of their coffee.”

Helpful Report

Posted 9 months ago

“High quality organic coffee, quick delivery, very helpful staff. I had an immediate response from the CRU Kafe company and received two extra packs of coffee because they slightly delayed the dispatch. Highly recommend.”

Helpful Report

Posted 10 months ago

“Good packaging and fast delivery, but the coffee itself isn't that great. I bought it at half price, so it didn't hurt too much, but cheaper options like Tesco Finest or Sainsbury's taste better.”

Helpful Report

Posted 10 months ago

“very pleased”

Helpful Report

Posted 10 months ago

“Good price and quality”

Helpful Report

Posted 10 months ago

“Really lovely Coffee”

Helpful Report

Posted 10 months ago

“Very Good Coffee. It is so difficult to find Organic coffee for pod machines. However, Cru Kafe hits the top spot for quality, far trade and organic. We have our favourites but with a subscription it is easy to swap and change at any time. If you like good qulality organc coffee, your search is over; this is highly recommended.”

Helpful Report

Posted 10 months ago

“Very good coffee pods. Prior to CRU I have always used Nespresso but i find CRU coffee tastes more subtle and more distinct. CRU is the best I have used. Subscription is useful enabling one to set the regularity of delivery.”

Helpful Report

Posted 10 months ago

“CRU had a recommendation in The Times somewhere so I ordered some pods as I was disappointed with all the other pods I have tried in my coffee maker, new last Christmas. It makes far and away better coffee.”

Helpful Report

Posted 10 months ago

CRU Kafe is rated 4.6 based on 1,008 reviews