CRU Kafe Reviews

Name: CRU Kafe
Address: 1 Brandon Rd, London,, London
Rating: 4.63

4.6 Rating 530 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 530 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

1 Brandon Rd, London,
London
N7 9AA

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 31st December 2022

James Hasell

CRU Kafe 5 star review on 20th October 2022

Juliet Preston

CRU Kafe 5 star review on 15th July 2022

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

CRU Kafe 4 star review on 17th February 2022

Robert Rees

CRU Kafe 5 star review on 2nd December 2021

Laveen Nijjar

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great coffee; great customer service My favourite decaffeinated coffee”

Helpful Report

Posted 8 months ago

“Best organic coffee ever”

Helpful Report

Posted 8 months ago

“Excellent coffee. Will use in future”

Helpful Report

Posted 8 months ago

“Great service when you shop directly from the website, and my absolute favourite coffee of all time (Honduran).”

Helpful Report

Posted 8 months ago

“Coffee is really nice- we now buy beans and pods (pods for when we travel). My only criticism is the range of pods outstrips beans hugely. Please can we have that range in beans as well? Delivery is good too.”

Helpful Report

Posted 8 months ago

“Great quality coffee”

Helpful Report

Posted 8 months ago

“Sadly, I was very disappointed with my purchase, the coffee flavour is great, I will say that, but only when we manage to extract any coffee out of a pod. Have no problem with any of the half caff pods, they go through beautifully and so do any other nespresso compatible pods, so it’s definitely not our machine that is the problem. Sadly, the decaf pods (I purchased over 100 of them) are a real struggle, it’s literally dripping through. On top of my extraction struggle, I have sent 2 email asking for help, maybe there is something I might be doing wrong. But to this day I have not received any reply to either of them. It’s been almost 2 weeks now. I purchased on a friends recommendation and I am 100% disappointed.”

Helpful Report

Posted 8 months ago

“Great tasting coffee all the time every time!”

Helpful Report

Posted 9 months ago

“Excellent organic coffee! Great flavour! Thanks!👏🏼”

Helpful Report

Posted 9 months ago

“Organic long black is the only coffee I enjoy drinking black.”

Helpful Report

Posted 9 months ago

“Great coffee and always a timely de6”

Helpful Report

Posted 9 months ago

“Very speedy service from online ordering to delivery”

Helpful Report

Posted 10 months ago

“Great decaffeinated coffee bags - superb taste”

Helpful Report

Posted 10 months ago

“I was very pleased with service although I didn’t receive my discount.”

Helpful Report

Posted 10 months ago

“My latest order was never delivered. I have emailed you about this with no reply so far!! jonathanthornton1947@gmail.com”

Helpful Report

Posted 10 months ago

“CRU offers a variety of coffee strengths and caters for every taste for coffee lovers. I wouldn't buy my coffee pods from anyone else.”

Helpful Report

Posted 10 months ago

“Lovely organic coffee. It doesn’t taste bitter or sharp. Lovely and smooth tasting.”

Helpful Report

Posted 10 months ago

“Up to now I am very happy with CRUkafe. I can only have decaff coffee so I cannot take advantage of the product range..... but for price quality delivery and customer service I am delighted to be a customer..........”

Helpful Report

Posted 10 months ago

“For quality, ethos and packaging/presentation I would rate this company and their coffee better than any others I've tried. And I've tried a lot! The organic and fair trade elements are enough to swing it for me, with the only downsides being postage cost and the lack of flavoured coffees. Aside from this, every part of the CRU Kafe experience is exceptional, and premium.”

Helpful Report

Posted 10 months ago

“The coffee is delicious and the customer service is excellent. This is really great company and if you are looking for great tasting organic coffee pods then you are in the right place”

Helpful Report

Posted 11 months ago

CRU Kafe is rated 4.6 based on 530 reviews