CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 1,008 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is by far the best pod coffee on the market. We sampled several pods over time, before settling on CRU Kafe. We have now been enjoying this lovely coffee for years now. No competition comes anywhere near.”

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Posted 8 months ago

“Great range of coffees. Unbeatable prices and prompt delivery.”

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Posted 8 months ago

“I was not happy at all with quality of my coffee taste”

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Posted 8 months ago

“Quick delivery, amazing coffee. I highly recommend.”

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Posted 8 months ago

“I like CRU Kate's organic long black very much & it is available most of the time.”

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Posted 9 months ago

“Great taste fast efficient delivery and love the range of coffee”

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Posted 9 months ago

“As I have not received my order I can not comment on it”

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Posted 9 months ago

“Obviously my own fault AGAIN (I have made this mistake before!). Pods do not fit my Nespresso machine”

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Posted 9 months ago

“This coffee delivers a rich, well-balanced experience from the first sip to the last. The aroma is warm and inviting, with notes of toasted nuts and dark chocolate. On the palate, it’s smooth and full-bodied without feeling heavy, offering a pleasant brightness that keeps the flavors lively.”

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Posted 9 months ago

“Great speedy service and excellent coffee, will definitely be purchasing again.”

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Posted 9 months ago

“Absolutely love this range of coffee if I have any gripe it’s the postal information. I bought 2 different offers the invoice showed both being sent together. But arrived separately days apart when I tried to email to see what had happened to other half of my order I had no reply from email.”

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Posted 9 months ago

“Delicious coffee and easy to manoeuvre the subscription platform”

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Posted 9 months ago

“I can’t fault the process of buying the pods and also the speed of the delivery. I also had a good discount on my first order. Unfortunately for me these pods just are not strong enough for my taste buds. Having said that I would recommend to anyone to try them as everybody’s taste is different and the overall experience with them was great.”

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Posted 9 months ago

“Lovely assortment of coffee, capsules work well in my machine ( some makes don't work well and get stuck in machine) and quick delivery, packed to go through letterbox so safe if you’re not at home.”

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Posted 9 months ago

“Excellent coffee”

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Posted 9 months ago

“Coffee is not strong enough - taste watery”

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Posted 9 months ago

“The taste is not great at all. Most coffee are dark roasted and the "varieties" taste the same.”

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Posted 9 months ago

“I love the coffee and always use their subscription service. On a couple of occasions I’ve tried to contact them via the help email but they never reply. I recently tried contacting them via instagram message and same thing. So that’s my why u only gas 4 stars - very poor / non existent customer advice. You also don’t get an email reminder when your subscription pods are due. You just get charged so it’s important to set yourself reminders if you want to skip a subscription. But all that said the pods are excellent. The next question is how long did it take for the company to reply … it doesn’t give an option of ‘never’”

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Posted 9 months ago

“These coffees are beautiful! Such a lovely flavour. I just wish I could afford these on a regular basis. They are great quality. Can’t fault these. Delicious.”

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Posted 9 months ago

“The coffee is good but not great - I would order again”

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Posted 9 months ago

CRU Kafe is rated 4.6 based on 1,008 reviews