CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.62

4.6 Rating 722 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 25th June 2024

Mark Long

CRU Kafe 5 star review on 31st December 2022

James Hasell

CRU Kafe 5 star review on 20th October 2022

Juliet Preston

CRU Kafe 5 star review on 15th July 2022

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

CRU Kafe 4 star review on 17th February 2022

Robert Rees

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been using Cru Kafe for over a year now after trying lots of different types of ground coffee and pods but none gave me the taste I was looking for. After becoming aware of the advantages of organic coffee, I tried several brands but found them very expensive and disappointing. And then I discovered Cru and I've never bought coffee anywhere else since. Love it! Each type has a distinctive taste. I drink my coffee black so am very keyed into the flavours. Furthermore, it's cheaper than most other organic coffees on the market. You're stuck with me for life!”

Helpful Report

Posted 6 months ago

“This order was VERY slow to dispatch and I got no response at all through their "contact us" option. Products themselves are superb, but I know that from previous orders.”

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Posted 6 months ago

“Product great postage expensive.”

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Posted 7 months ago

“Way overpriced organic coffee pods for loyal customers buying direct”

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Posted 7 months ago

“Excellent service and organic,ethically sourced coffee. What's not to like!”

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Posted 7 months ago

“Great, lovely coffee speedy delivery x”

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Posted 7 months ago

“My order didn't ever arrive. I sent a message to the help email address and never got a response”

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Posted 7 months ago

“Excellent coffee and delivery.”

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Posted 7 months ago

“Great coffee”

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Posted 7 months ago

“I ordered a selection of coffee pods so I could find the right one for me.”

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Posted 7 months ago

“Lovely mixed box of capsules. Our favourites are : Columbian, Dark Roast, Lungo and Ristretto. We’ve also taken advantage of your fabulous Opal coffee machine offer.”

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Posted 7 months ago

“Excellent product.”

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Posted 7 months ago

“I first came across Cru Kafe through shopping at Waitrose. Once having tasted your coffee I haven't bought any other make and now buy direct from yourselves. The first cup I have in the morning I savour whilst still in bed. Lovely being retired and able to make the most of that first mug.”

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Posted 7 months ago

“The trial offer was very good and arrived quickly. Finding the coffee not strong enough for me.”

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Posted 7 months ago

“It was lovely coffee but took 10 days to arrive- although it may have been an issue with Royal mail. Hopefully it won't happen again next time.”

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Posted 7 months ago

“Delicious coffee and fast delivery. Honduran is my favourite. I buy pods and ground coffee for a cafetière. The decaf is very good too.”

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Posted 7 months ago

“Nice tasting coffee recommended”

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Posted 7 months ago

“Lovely coffee well packed”

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Posted 7 months ago

“I love the coffee but unfortunately customer service has been very poor. I have emailed and sent queries on messenger quite a few times and quite a few weeks ago and I’ve not had a single response which is very disappointing as I want to love this company, but continuous non response isn’t impressing me at all.”

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Posted 7 months ago

“Disappointed in how long the delivery took cos there was a problem with one type of coffee being out of stock which i found out by mistake as never check my emails, only checked it cos postie still didnt have my delivery, and second attempt with delivery you used evri which i never use as packages tend to go missing with them, coffee tastes good though once I got it”

Helpful Report

Posted 7 months ago

CRU Kafe is rated 4.6 based on 722 reviews