CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.59

4.6 Rating 938 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 938 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The decaff coffee bags are AMAZING! I took 1 star off only because it's disappointing to get an offer for next purchase to find it's only for other products or coffee bags with caffeine. I can only drink decaff so that is all I want to buy and I want the bags only. Here's hoping an offer based on my purchases will come. Thank you”

Helpful Report

Posted 4 months ago

“I chose CRU Kafe because I wanted to buy my coffee from a company with high ethical standards. However, I have also been impressed by the range and quality of their coffee.”

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Posted 4 months ago

“High quality organic coffee, quick delivery, very helpful staff. I had an immediate response from the CRU Kafe company and received two extra packs of coffee because they slightly delayed the dispatch. Highly recommend.”

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Posted 4 months ago

“Good packaging and fast delivery, but the coffee itself isn't that great. I bought it at half price, so it didn't hurt too much, but cheaper options like Tesco Finest or Sainsbury's taste better.”

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Posted 4 months ago

“very pleased”

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Posted 4 months ago

“Good price and quality”

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Posted 4 months ago

“Really lovely Coffee”

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Posted 4 months ago

“Very Good Coffee. It is so difficult to find Organic coffee for pod machines. However, Cru Kafe hits the top spot for quality, far trade and organic. We have our favourites but with a subscription it is easy to swap and change at any time. If you like good qulality organc coffee, your search is over; this is highly recommended.”

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Posted 4 months ago

“Very good coffee pods. Prior to CRU I have always used Nespresso but i find CRU coffee tastes more subtle and more distinct. CRU is the best I have used. Subscription is useful enabling one to set the regularity of delivery.”

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Posted 4 months ago

“CRU had a recommendation in The Times somewhere so I ordered some pods as I was disappointed with all the other pods I have tried in my coffee maker, new last Christmas. It makes far and away better coffee.”

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Posted 4 months ago

“Fast efficient service Delicious range of coffees Great value for money”

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Posted 4 months ago

“I love this coffee so much”

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Posted 4 months ago

“Great tasting coffee decent prices and glad organic”

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Posted 4 months ago

“Your organic coffee is excellent will be ordering again just a quick note if you could let customers know if it is coming in multiple parcels thank you”

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Posted 4 months ago

“Lovely coffee and speedy delivery.”

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Posted 4 months ago

“Love, love, love the decaf coffee bags! They really make my morning coffee something I look forward to, even though I am sensitive to high levels of caffeine. Please continue to make these great little bags! If made according to the instructions, they make an excellent cup of decaf coffee, a welcome start to every day. Thank you so much, CRUKafe - you have a loyal repeat customer here! ☕☕☕”

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Posted 4 months ago

“Excellent quality coffee at great prices, especially if buying in any kind of bulk. It's now my default coffee.”

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Posted 4 months ago

“Terrific decaf coffee and terrific delivery service – highly recommended”

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Posted 4 months ago

“High quality, ethical coffee, with very prompt delivery”

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Posted 4 months ago

“Nice pods, very reasonable (at the sale price)”

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Posted 4 months ago

CRU Kafe is rated 4.6 based on 938 reviews