CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.58

4.6 Rating 896 Reviews

89 %

of reviewers recommend CRU Kafe

4.6

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 31st August 2025

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality organic coffee, quick delivery, very helpful staff. I had an immediate response from the CRU Kafe company and received two extra packs of coffee because they slightly delayed the dispatch. Highly recommend.”

Helpful Report

Posted 1 month ago

“Good packaging and fast delivery, but the coffee itself isn't that great. I bought it at half price, so it didn't hurt too much, but cheaper options like Tesco Finest or Sainsbury's taste better.”

Helpful Report

Posted 1 month ago

“very pleased”

Helpful Report

Posted 1 month ago

“Good price and quality”

Helpful Report

Posted 2 months ago

“Really lovely Coffee”

Helpful Report

Posted 2 months ago

“Very Good Coffee. It is so difficult to find Organic coffee for pod machines. However, Cru Kafe hits the top spot for quality, far trade and organic. We have our favourites but with a subscription it is easy to swap and change at any time. If you like good qulality organc coffee, your search is over; this is highly recommended.”

Helpful Report

Posted 2 months ago

“Very good coffee pods. Prior to CRU I have always used Nespresso but i find CRU coffee tastes more subtle and more distinct. CRU is the best I have used. Subscription is useful enabling one to set the regularity of delivery.”

Helpful Report

Posted 2 months ago

“CRU had a recommendation in The Times somewhere so I ordered some pods as I was disappointed with all the other pods I have tried in my coffee maker, new last Christmas. It makes far and away better coffee.”

Helpful Report

Posted 2 months ago

“Fast efficient service Delicious range of coffees Great value for money”

Helpful Report

Posted 2 months ago

“I love this coffee so much”

Helpful Report

Posted 2 months ago

“Great tasting coffee decent prices and glad organic”

Helpful Report

Posted 2 months ago

“Your organic coffee is excellent will be ordering again just a quick note if you could let customers know if it is coming in multiple parcels thank you”

Helpful Report

Posted 2 months ago

“Lovely coffee and speedy delivery.”

Helpful Report

Posted 2 months ago

“Love, love, love the decaf coffee bags! They really make my morning coffee something I look forward to, even though I am sensitive to high levels of caffeine. Please continue to make these great little bags! If made according to the instructions, they make an excellent cup of decaf coffee, a welcome start to every day. Thank you so much, CRUKafe - you have a loyal repeat customer here! ☕☕☕”

Helpful Report

Posted 2 months ago

“Excellent quality coffee at great prices, especially if buying in any kind of bulk. It's now my default coffee.”

Helpful Report

Posted 2 months ago

“Terrific decaf coffee and terrific delivery service – highly recommended”

Helpful Report

Posted 2 months ago

“High quality, ethical coffee, with very prompt delivery”

Helpful Report

Posted 2 months ago

“Nice pods, very reasonable (at the sale price)”

Helpful Report

Posted 2 months ago

“Have been really impressed so far with every coffee I have tried & have recommend you to friends”

Helpful Report

Posted 2 months ago

“Really fresh tasting coffee with several layers and flavour notes coming through. Fast delivery and a great price Thoroughly recommend”

Helpful Report

Posted 2 months ago

CRU Kafe is rated 4.6 based on 896 reviews