CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.61

4.6 Rating 738 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 25th June 2024

Mark Long

CRU Kafe 5 star review on 31st December 2022

James Hasell

CRU Kafe 5 star review on 20th October 2022

Juliet Preston

CRU Kafe 5 star review on 15th July 2022

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

CRU Kafe 4 star review on 17th February 2022

Robert Rees

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The decaf, organic pods have a very good taste and I’m very pleased that I bought the gadget that removes the coffee from the pod. It’s quite good fun doing it and the grounds can go straight into the compost! The delivery time was very quick, too.”

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Posted 3 years ago

So happy to see how much you're loving our Organic Decaf - and that you're recycling as well ♻️

Posted 3 years ago

“Great coffee! Found by chance. Would highly recommend and I'm a bit of a coffee snob and very fussy with coffee.”

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Posted 3 years ago

So happy we passed your test & that you're enjoying your CRU Kafe! Thanks for leaving such a glowing review ❤️☕

Posted 3 years ago

“lovely coffee”

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Posted 3 years ago

So happy you are enjoying the coffee, Miriam!

Posted 3 years ago

“Love everything about it”

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Posted 3 years ago

“I subscribe to receive regular deliveries of Cru Kafe’s lovely Columbia. Coffee. They are always efficient and communicative about each delivery I get, so I can rely on it.”

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Posted 3 years ago

“Easy service and great coffee”

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Posted 3 years ago

“Love the decaf - still has decent taste (which I find many decafs don't). Like the recyclable aluminium (unless you have a food waste collection service - and few places in the UK do - then compostable capsules aren't great, and I think they taste of cardboard personally). Service excellent - prompt delivery.”

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Posted 3 years ago

“Perfect always! Been using them for years now. :0) x x x x”

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Posted 3 years ago

“Great coffee, great service”

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Posted 3 years ago

“Fab coffee, fantastic service. Really flexible and easy.”

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Posted 3 years ago

“Very nice coffee. Appreciated by all we serve it to. Excellent and reliable delivery service.”

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Posted 3 years ago

“Love the products and the helpful support.”

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Posted 3 years ago

“Always a good cup”

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Posted 3 years ago

“Service and products all excellent. Will be buying again.”

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Posted 3 years ago

“Quality coffee pods at a good price”

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Posted 3 years ago

“Excellent decaf (& the recyclability is a bonus).”

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Posted 3 years ago

“The best organic coffee available with excellent service”

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Posted 3 years ago

Thanks for the great review, John! So glad you're enjoying your CRU ❤️☕

Posted 3 years ago

“Didn't receive my order”

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Posted 3 years ago

Hi Jennifer, Thanks for taking the time to leave us a review, but sorry to hear you haven't received your order. This has actually been marked as delivered for quite a while now, so if you'd like to get in touch with us directly we'd be happy to help you solve the issue. help@crukafe.com Best, CRU team

Posted 3 years ago

“Easy to manage my subscription, it is nice to be able to try new coffees without hassle. It has also been easy to pause / amend my schedule. The lovely treats that sometimes appear have always been very welcome and taken me out of my ‘coffee comfort zone’. Some have become favourites. I appreciate their efforts for fair deals for traders / growers and the environment. I have a recycling ‘podder’ and will also try the recycling bags on offer. If I had the tiniest of feedback - rather than complaint - I got a lovely, metal pin with the logo on, in one of the boxes, and whilst I appreciate the gesture am unsure what to do with it! Wear it like a brand ambassador/ pin it to a cork board? Will pass it to charity shop, someone will find a use for it I’m sure 😊 Just jars slightly with otherwise very green credentials. I would recommend CRU.”

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Posted 3 years ago

Thank you so much for taking the time to leave us such a great review! ❤️☕

Posted 3 years ago

“I love CruKafe 💖💖💖 absolutely Love the quality and still can't get over it. Best thing i have ever subscribed to! 💖💖💖”

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Posted 3 years ago

Thanks Laveen for the fabulous review! So glad to have you as part of the CRU ❤️☕

Posted 3 years ago

CRU Kafe is rated 4.6 based on 738 reviews