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Cruise Direct Reviews

4.8 Rating 625 Reviews
95 %
of reviewers recommend Cruise Direct
4.8
Based on 625 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Cruise Direct Reviews
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Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous
Anonymous  // 01/01/2019
Provide a good overall price and service, extremely helpful when we needed them.
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Posted 9 years ago
We have a wonderful lady called Kirsty Crellin who arranges everything for us. - looks after us as if we are her mum and dad!
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Posted 9 years ago
Efficient
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Posted 9 years ago
Our consultant, Jamie Harris, was extremely helpful; nothing was too much bother and he helped me to organise a wonderful surprise 75th birthday trip for my wife which exceeded both our expectations.
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Posted 9 years ago
We had a medical emergency which prevented us from getting to the shop on time . All the staff were amazing and did everything possible for us to the join the ship a couple of days later . Jamie was amazing, he is a valuable asset to the team . Thankyou
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Posted 9 years ago
The agent I dealt with was excellent, I had an issue, though no fault of cruise direct and he was brilliant to say the least. He even contacted me on return to give feedback on my holiday. I will certainly contact him for future holidays.
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Posted 9 years ago
We always find them courteous , efficient and flexible and have booked numerous cruises now through Jamie and his team.
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Posted 9 years ago
sorted everything
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Posted 9 years ago
They are always polite when you speake on the phone always very helpful my husband needs assistance at the airport it is always waiting.
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Posted 9 years ago
Prompt, reliable, friendly, professional service. Thank you Jamie.
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Posted 9 years ago
Low price and very friendly advisers
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Posted 9 years ago
Very good value cruise especially with the Classic drink package being included. All ports visited were interesting and the Eclipse ship was very comfortable with excellent entertainment provided.
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Posted 9 years ago
Provided good information and gave us a deal we were happy with
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Posted 9 years ago
Every cruise I have been on has been wonderful
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Posted 9 years ago
Quick Response Friendly, helpfull and keen pricing
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Posted 9 years ago
They were very helpful with us booking a last minute cruise to the Canaries. Everything went smoothly
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Posted 9 years ago
We have now used Cruise Direct several times. All of the staff are very helpful and if they cannot answer your question immediately, they never fail to ring you back at the next available moment. We have found Cruise Direct very competitive with prices and very experienced in planning the ideal holiday.
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Posted 10 years ago
Very helpfull
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Posted 10 years ago
Everything went as planned with no issues at all. Excellent
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Posted 10 years ago
Very helpful staff, nothing has been too much trouble.
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Posted 10 years ago
Cruise Direct is rated 4.8 based on 625 reviews