Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.82

4.8 Rating 708 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 708 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bethany at Cruise Direct was a fantastic help when booking our recent cruise. Amazing knowledge and advice, really puts your mind at ease regarding your choice. I highly recommend and will definitely call Bethany again for cruise recommendations and assistance with my booking. Thank you so much.”

Helpful Report

Posted 1 year ago

“Leanne was extremely helpful in relation to booking our first time cruise, and went the extra mile, working out of hours, to secure our booking/price. We also found the price extremely competitive. Would 100% recommend! Many thanks Leanne!”

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Posted 1 year ago

“Really easy to organise and at the best price? Thanks Nicki!”

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Posted 1 year ago

“Leanne was very helpful, friendly and a pleasure to deal with. what more could anyone ask for. ? Thank you very much.”

Helpful Report

Posted 1 year ago

“Leanne at Cruise Direct has been outstanding. She has answered many questions asked of her in a very timely way and has made our cruise booking a great experience. Our first time with Cruise Direct so hoping everything goes according to plan when we sail away. Thank you again Leanne for your expert knowledge and advice.”

Helpful Report

Posted 1 year ago

“Would definitely recommend Leanne, goes the extra mile and nothing is too much trouble. Thank you ☺️”

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Posted 1 year ago

“Excellent product knowledge, efficient service, good price on booking a new cruise”

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Posted 1 year ago

“Thanks Bethany, great service.”

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Posted 1 year ago

“Nothing is too much trouble for Leanne (Ladley), communication is brilliant and always goes the extra mile.”

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Posted 1 year ago

“Thanks 🙏”

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Posted 1 year ago

“We have used Cruise Direct for several bookings in the past. We have always found them helpful and reliable. This is the second time Nicki has looked after us when booked a cruise. Just as last time, I found her advice excellent in making our choices. She responded very quickly in proving all the necessary documentation. I cannot recommend CD and Nicki highly enough.”

Helpful Report

Posted 1 year ago

“Helpful and very informative having not cruised for years”

Helpful Report

Posted 1 year ago

“Have been using Cruise Direct for our cruise bookings since our first in 2016 - always a great experience, and Zoe S is a dream to do business with. Patience and always going over and above to deal with a very demanding customer that I am. Thank you”

Helpful Report

Posted 1 year ago

“Bethany is doing an excellent job booking our holiday cruise with our three families all with different needs and wants with our 5 grandchildren. Also finding us the best deal possible for us some as with flights and accommodation and others from USA. So 5 stars to her for her understanding patience and very pleasant manner throughout thx ☺️we are all excited for this cruise with all our special needs and and wants taken care of. We would highly recommend using Bethany again for future holiday bookings thank you 🤩”

Helpful Report

Posted 1 year ago

“Thank you Bethany for your excellent assistance in helping us book our cruise”

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Posted 1 year ago

“Excellent email contact, including Sundays, with relevant and detailed information. Excellent pricing and no pushiness. Will use again.”

Helpful Report

Posted 1 year ago

“Zoe was very helpful and attentive today, proving that customer service is still important. She wasn't pushy and tried to get us the best cruise to suit our requirements. It's so nice to still have that personal touch and deal with a knowledgeable person instead of a computer! Thank you Zoe!”

Helpful Report

Posted 1 year ago

“Bethany has been fantastic! Over the course of weeks, she has helped us find the right cruise and the best cabin according to our specifications. She's very patient (answering all my newbie questions!) and responded quickly to my queries. We're very happy with the service we have received and would highly recommend Cruise Direct to anyone looking to book a cruise.”

Helpful Report

Posted 1 year ago

“Leanne couldn't be more helpful, really appreciate everything thank you”

Helpful Report

Posted 1 year ago

“Bethany was extremely pleasant and helpful, understood our requirements, and handled the whole booking experience to our satisfaction.”

Helpful Report

Posted 1 year ago

Cruise Direct is rated 4.8 based on 708 reviews