Cruise Direct Reviews

Name: Cruise Direct
Address: Libertas House, 39 St. Vincent Place, Glasgow, Glasgow
Rating: 4.79

4.8 Rating 581 Reviews

95 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 581 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Email:

paul.whitters@barrheadtravel.co.uk

Location:

Libertas House,
39 St. Vincent Place,
Glasgow
Glasgow
G1 2ER

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to arrange with, got us a great deal do well happy the advisors were very helpful Cheers”

Helpful Report

Posted 1 year ago

“We were recommended to Leanne and Cruise Direct and I’m very happy we were. She has been utterly fantastic. Leanne went above and beyond to make our cruise happen. Their price point is extremely competitive and customer service has been outstanding. We’re now looking forward to our cruise in September 2024.”

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Posted 1 year ago

“Very efficient and prompt service in contrast to Cunards own flawed online booking system. I would always use Cruise Direct in consequence. The friendly and helpful member of staff made the booking very easy.”

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Posted 1 year ago

“Leanne was very helpful and professional, she gave us good advice as this is our first time taking a cruise. The price was acceptable and better than local agents. Would highly recommend nothing was too much trouble.”

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Posted 1 year ago

“Leanne was fantastic from start to finish she sorted everything thing out,would definitely recommend, excellent service 👍”

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Posted 1 year ago

“Leanne helped me find the perfect cruise, she was very helpful and explained everything, she even managed to get me a better price, can’t wait for 2025 to come now☺️ one happy customer, and would definitely recommend cruise direct.”

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Posted 1 year ago

“Leanne was extremely helpful and helped me with a difficult booking. would use Cruise Direct again”

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Posted 1 year ago

“great customer service from Laura [again!!] Personable, efficient, knowledgeable. Always happy to help. I always contact Laura and/or Jamie when im interested in a cruise, Competitive prices.”

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Posted 1 year ago

“Great customer service from Laura today turning an enquiry into a booking as a result. More companies need a Laura”

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Posted 1 year ago

“Great customer service (again) from Laura. Used CruiseDirect a number of times and always been happy with their advice and value for money. Keep up the great work. Happy cruising.”

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Posted 1 year ago

“Great customer service, reliable and trustworthy. Easy to contact for any questions, very knowledgeable and competitive prices offered”

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Posted 1 year ago

“We have recently booked our 9th or 10th cruise through cruise direct. All the team are amazing and helpful and they all go the extra mile to make your holiday amazing. Leanne however is the stand out star always for helping us book our cruises and answer every question. No matter how small or big. Thanks for everything you do Leanne and team.”

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Posted 1 year ago

“We have recently booked a Virgin Voyages cruise through Laura. She has been amazing from start to finish, nothing has been too much trouble and she genuinely cares. She has gone above and beyond trying to get the best deal for us!! We will definitely be using Laura again for future cruises and will recommend her to anybody wanting to book!”

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Posted 1 year ago

“Fantastic customer service from Leanne. Prompt, friendly, clear, nothing too much bother. Always seems to get a great price on the cabins I want. Due to a family crisis I had to cancel a long cruise 2 days before departure and she was caring and concerned whilst dealing professionally with all my issues .”

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Posted 1 year ago

“Leanne is amazing, always gets the best deals and us so helpful. I have recommended her to all my friends”

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Posted 1 year ago

“The best customer service I’ve ever experienced. Leanne provides swift and detailed responses to all bookings and subsequent queries. I book all my cruises through her.”

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Posted 1 year ago

“Professional and efficiently on the job and coming back with the information on any brief … that’s all in customer wants and a cheery attitude too!”

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Posted 1 year ago

“Good price and good service! No more need be said”

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Posted 1 year ago

“Great service from Zoe Upto Date and very efficient”

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Posted 1 year ago

“As somebody who is new to Cruising Zoe explained very clearly all the details that had to be arranged, listened to what we wanted and came up with various options. Most satisfactory”

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Posted 1 year ago

Cruise Direct is rated 4.8 based on 581 reviews