Craft Gin Club Reviews

Name: Craft Gin Club
Address: Devonshire House, 60 Goswell Road, London, City of London
Rating: 4.76

4.8 Rating 6,529 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,529 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

Devonshire House,
60 Goswell Road,
London
City of London
EC1M 7AD

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Craft Gin Club 5 star review on 30th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was great, well packaged and super cute and tasty. Would be nice if there were options for vegan treats and clarity on whether I am signed up for a monthly Box”

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Posted 4 years ago

“First box delivered. The Lakeland Moon gin is very good, not so sure about the other drinks. The cucumber and lime soda is very refreshing, but the Esprala apple and plum drink was positively nasty, tasted like bubble gum, we couldn't drink it. The pear and cardamom was better, but we wouldn't buy it again.”

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Posted 4 years ago

Thank you so much for your review! Your feedback is much appreciated about the mixers & tonics. We're very happy to see that you're enjoying the membership.

Posted 4 years ago

“Excited to try my first box. Can’t wait till the end of dry January to try the cocktail recipes Great value for money and excellent customer service”

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Posted 4 years ago

I'm delighted to hear that you've found our boxes to be great value for money and our customer service team have impressed you too! I hope you enjoy delving into the box once Dry January is over! - Alba

Posted 4 years ago

“Like the amount in the box”

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Posted 4 years ago

Hi Gordon, thank you for leaving a review. We are so glad that you are pleased with your box. We hope you continue enjoying all our future boxes and the goodies they contain!

Posted 4 years ago

“Amazing, I just wish it contained everything you needed to make all the recipes.”

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Posted 4 years ago

Hi Emma, thank you for your feedback! We would love to send out all the ingredients to you too but unfortunately we can only provide a snippet of all the delicious drinks you could create.

Posted 4 years ago

“A good tasting gin, worth repeating but on the expensive side.”

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Posted 4 years ago

Thank you so much for your review Anthony! I'm pleased to hear that although you find us to be a little on the expensive side, you would be willing to give us another go! We have loads of really exciting things coming up so watch this space! - Alba

Posted 4 years ago

“First delivery, very well packed and snacks tasted great. Gin very strong (40%) but added apple etc and tasted delicious. Looking forward to next delivery next month.”

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Posted 4 years ago

We hope you enjoy your next box!

Posted 4 years ago

“First Box. I was really impressed with the amount of effort had been put into it. Loved all the little bits and cans put in it, magazine was excellent. Oh yes the gin wasn't bad either.”

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Posted 4 years ago

“Good value for money.”

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Posted 4 years ago

“First box received and it was amazing already looking forward to the next delivery”

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Posted 4 years ago

“excellent box contents especially enjoyed the drinks biscuits”

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Posted 4 years ago

“I liked the gin but not keen on other bits. Pleased I tried it.”

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Posted 4 years ago

“Enjoyed opening my first box looking forward to the next one”

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Posted 4 years ago

“Really enjoyed my first gin goodies that was part of my Christmas present. The snacks and ideas for cocktails make gin time more of a treat. Looking forward to my next delivery in 2 months.”

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Posted 4 years ago

“Enjoyed my 1st box apart from the Pear and Cardamon tonic which had no taste and was like soda water. The Lady of the Lakes cocktail was very nice as we're the snacks.”

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Posted 4 years ago

“Loved my first box! Gin was delicious and I loved reading about the history surrounding the making of it. My only ‘complaint’ was about the snacks containing nuts. I can’t eat them but my partner enjoyed them (I’d prefer not to have to share 😂) an option for nut free snacks would be good.”

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Posted 4 years ago

“I love it all apart from the tonics so far. Delivery brilliant, well packed and the snacks are lovely”

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Posted 4 years ago

“We felt is good value for money and interesting things to try that wouldn’t otherwise have done”

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Posted 4 years ago

“Great variety and informative magazine with lots of mixing ideas. My one and criticism would be the single tonics so it’s designed for single drinkers. Would have been nice to share the taste experience. Having said that it’s really worth joining and I’m looking forward to next box. In fact I was surprised just how good it was, exceeded expectations 👍🏻 Thanks Craft Gin”

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Posted 4 years ago

“A box of joy loved the magazine Def looking forward to the next one”

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Posted 4 years ago

Craft Gin Club is rated 4.8 based on 6,529 reviews