Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.70

4.7 Rating 2,593 Reviews

94 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,593 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“All fine so far.”

Helpful Report

Posted 7 years ago

“I had to amend a booking and emailed the customer support team for assistance. My enquiry was dealt with by Victoria who was very professional, friendly and helpful.Everything was resolved quickly and to my complete satisfaction. Would highly recommend.”

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Posted 7 years ago

“Easy to use.”

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Posted 7 years ago

“Very easy to use website and had the best deals for the hotel we wanted”

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Posted 7 years ago

“Excellent service easy to book up 👍”

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Posted 7 years ago

“we had a fabulous stay here, from the wonderful staff to the amazing property and cuisine, we were looked after from start to finish and we really enjoyed our stay, the room was large and clean, and our treatment in the spa was really relaxing, awe would definitely come here again”

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Posted 7 years ago

“The website was very easy to use and the feedback after booking was excellent”

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Posted 7 years ago

“Excellent, efficient and friendly experience.”

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Posted 7 years ago

“This review is based on the booking process as we have not yet stayed taken our stay. We received a £500 voucher as a gift to use with CountryHotelBreaks.com plus sister websites. When checking availabilities for the area and dates we wished to stay, all of the 'special offers' were for bed, breakfast plus inclusive evening meals. My wife and I did not want to take evening meals as the nature of our visit requires us to make separate arrangements. Having checked on eBookers and Booking.com that B&B deals were available at the properties in question, I contacted Country Hotel Breaks Customer services to ask if I could book the accommodation on a B&B basis. I was told by the advisor that they pride themselves on their value for money offers and that I could not book any alternative arrangements other than those on the website. This means that I am forced to purchase a package with options that I do not require, so frankly will waste my money. I find this inflexibility somewhat ridiculous as the properties are freely available on a B&B basis via mainstream websites. Why they cannot be booked on this basis via CountryHotelBreaks.com escapes me. So in summary, if a break exactly as per the 'special offers' on the website is what you seek, with no option to amend then this is for you otherwise I would stere clear. I would also urge caution if buying as a gift, as the flexibility suggested by multiple websites is not present as the deals offered on CountryHotelBreaks.com, .”

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Posted 7 years ago

“very helpful”

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Posted 7 years ago

“The website was easy to follow.”

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Posted 7 years ago

“Our Country Hotel Break is a lovely gift for my 70th birthday. We found that booking on the website is very fast and efficient and we got a reply very quickly from the chosen hotel.”

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Posted 7 years ago

“We thoroughly enjoyed a weekend break offer at Bishopstrow House near Warminster and it was beautiful. We were upgraded to a junior suite which was lovely and enjoyed the spa, pool, and restaurant. It was exactly what we were looking for and the Country Hotels website was spot on!”

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Posted 7 years ago

“Very easy to deal with”

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Posted 7 years ago

“Outstanding customer service. I have spoken/emailed three different members of staff and each of them has been so helpful, patient and thoroughly easy to communicate with. I will definitely be recommending to friends and colleagues.”

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Posted 7 years ago

“Simple, precise and without complications. Excellent.”

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Posted 7 years ago

“The website was easy to navigate and had the appropriate amount of information available. I contacted a member of staff (Elaine) firstly by the online chat facility and then she called me back. She was extremely helpful, knowledgeable and polite”

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Posted 7 years ago

“Easy to use and informative web site. Easy booking process”

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Posted 7 years ago

“Your assistant was very friendly and handled our booking in a professional manner.”

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Posted 7 years ago

“Incredibly helpful and efficient. Nothing was too much trouble and they dealt with my queries immediately. Thanks, in particular to Jemma and Stacey. Highly recommend.”

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Posted 7 years ago

Country Hotel Breaks is rated 4.7 based on 2,593 reviews