Country Hotel Breaks Reviews

Name: Country Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.72

4.7 Rating 2,285 Reviews

95 %

of reviewers recommend Country Hotel Breaks

Company Reviews

Metrics

Info

4.7

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Country Hotel Breaks:

Whether you wish to relax and unwind in the country, or find a base from which to explore your favourite region, you are sure to find the perfect hotel break at countryhotelbreaks.com.

Phone:

0333 2125 532

Email:

accounts@countryhotelbreaks.com

Country Hotel Breaks 5 star review on 4th September 2021

Eric Spea****

Country Hotel Breaks 5 star review on 25th July 2021

Anony****

Country Hotel Breaks 5 star review on 6th July 2021

Stephanie Tr****

Anonymous

Anonymous // 01/01/2019

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“Very good communication”

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Posted 1 year ago

“Straightforward online booking”

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Posted 1 year ago

“Lots to choose from not easy to compare offers from different hotels.”

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Posted 1 year ago

“Great choice of accommodations, website easy to use, booking process, no problem.”

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Posted 1 year ago

“Easy to deal with and friendly”

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Posted 1 year ago

“Easy to use website and informative. The response to availability of the hotel was instant and simple to book.”

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Posted 1 year ago

“Found what I wanted very quickly”

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Posted 1 year ago

“Very easy and clear web booking site. No issues whatsoever and good selection of offers.”

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Posted 1 year ago

“Easy and quick to book!”

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Posted 1 year ago

“Booking was easy…. Disappointing though that we could have booked the same room direct with the hotel much more cheaply!”

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Posted 1 year ago

“Nice easy transaction and a good deal. Thank you.”

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Posted 1 year ago

“Site was easy to use and information provided was good”

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Posted 1 year ago

“I had questions and concerns about my booking, the response was more than satisfactory, it was excellent. Thank you”

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Posted 1 year ago

“Was a fairly simple process to book hotel. Site gave information and options to book extras etc.”

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Posted 1 year ago

“They offered a big discount as compared with booking direct with the hotel.”

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Posted 1 year ago

“I had numerous emails from the company when the date I wanted was not available. Staff members offered other options. I managed another booking and paid in full for that booking. Then 2 days later had a second payment of $600+ taken/removed from my account...I have emailed regarding this error, am still waiting for your response. Look forward to hearing from you please”

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Posted 1 year ago

Dear Mrs Holloway, Further to our conversation last week, I hope that you managed to speak with your bank and solve the mystery of the $600 payment that had left your account. As mentioned the only payment taken by us was the one for your hotel booking. Hopefully my explanation gave you peace of mind that your booking and payment through us is secure. If you do need any further assistance regarding your booking with Dalhousie, please do not hesitate getting in touch with us. We wish you an enjoyable stay. Kind regards, Country Hotel Breaks

Posted 1 year ago

“The lady I spoke to and booked with was very helpful. But unfortunately I have only received one email which has me booked for the 17 when I payed for two nights 16 and 17 and no mention of the extras that I have paid for. So I have had to contact the hotel to confirm my booking but no booking reference on email. I then spoke to the spar booking and again no reference to give them but the hotel have been very helpful and have confidence my two dates and the spar l have been able to book l up grade the package due to it been a special birthday 60 for my wife now I will have to contact the hotel again to find out about the room and have we been booked in for are evenings meal 😣”

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Posted 1 year ago

Dear Mr Cullen, It's disappointing to receive a 1 star review. Two bookings were made, one for the 17th April which was for the Spa Day booking and one for a Hotel break commencing 16th April for 2 nights. These bookings are for two different departments at the hotel so the confirmations may not come through at exactly the same time. I have checked our records and can see both confirmations have been sent to you, however I will resend both of your booking confirmations in case these have been overlooked. Our phones lines are open 7 days a week. If you have any queries please do give us a call. Kind regards Country Hotel Breaks

Posted 1 year ago

“It would be nice if you could include more choice in all areas especially Scotland ! And make the pricing policy clear. Feel,it would be better to be shown as room rate not pppn and when you put the dates you require you should only show the hotels able to take that booking instead of having to go through every hotel individually.”

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Posted 1 year ago

“The help I received for this booking was faultless, we needed one ground floor room plus 2 others, Karen who I spoke to on Tuesday was brilliant in sorting it out also a pleasure to talk to. Will definitely use your company again.”

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Posted 1 year ago

“The booking process was very easy and quick. Confirmation email and a text were sent very quickly.”

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Posted 1 year ago

Country Hotel Breaks is rated 4.7 based on 2,285 reviews