Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,136 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 12th September 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Katie Lee

Cotswold Trading 5 star review on 25th April 2025

Jacqui Topliss

Anonymous

Anonymous // 01/01/2019

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“Christmas cards arrived beautifully packaged. Exactly what I wanted”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. Great to hear you're pleased with the Christmas cards and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Good choice of products, easy ordering process. Items were well packed and delivered quickly.”

Helpful Report

Hi Maria, Thank you for leaving us a review and for your compliments on our product range, ordering process and packaging. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I’ve visited the shop before and made purchases in person so I was confident that the online shop would be just as good. I wasn’t wrong. Easy to use and very efficient. The parcel was delivered very quickly and in very good condition. I will definitely shop this was again if I can’t get to the shop.”

Helpful Report

Hi Alison, How lovely to hear you are an in store and online customer! I'm glad you found the process efficient and easy to use and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“I found the perfect selection of gifts for my new great-nephew. Ordering from Cotswold Trading is always efficient and excellent customer service.”

Helpful Report

Hi Claire, Thank you for your compliments on our service! It's great to hear you found a selection of gifts for your great-nephew, I'm sure he will be delighted. Best Wishes Sophie (Cotswold Trading)

“I love the choice of cards at Cotswold Trading and always find the ideal ones for whoever I’m looking for them for. The advent calendar I’ve purchased is beautiful, I’m delighted with it. The careful packaging and quick delivery is an added bonus”

Helpful Report

Hi There, Thank you for your compliments on our cards, packaging and delivery. It's great you were able to find the ideal cards and a lovely advent calendar to! We hope you will come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ordered two Afghan pouches. Wrong items delivered however after contacting them, they immediately sent me the correct items with a reply postage label so I was able to return the wrong items. Correct items arrived very timely and beautifully packed. It was an excellent service and Sophie abd another colleague were really pleasant and lovely people to speak with. Would recommend their service. Thank you Cotswold Trading.”

Helpful Report

Hi Wendy, Thank you for leaving us a kind review. I'm so glad we were able to get the correct Afghan pouches sent out to you and I'm sure the recipients will love them! Thank you for your compliments on our service, it's much appreciated. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“I ordered Advent calendars for my grandchildren. Cotswold sent them out the following day for Next Day delivery. Royal Mail did not deliver them the next day, but did deliver them the following day. Cotswold Trading service was excellent. Royal Mail informed my son that Next Day delivery was no guarantee of that! Thank you Cotswold Trading for being very helpful & sending the order out quickly. I will order again from you. Ceri Knight”

Helpful Report

Hi Ceri, Thank you for leaving us a review. It's great to hear you were pleased with our despatch time and that you would order from us again! I hope your grandchildren like the advent calendars. Best Wishes Sophie (Cotswold Trading)

“Every thing was fine, prompt attention and delivery.”

Helpful Report

Hi Mrs White, Thank you for taking the time to leave us a review. It's great to hear you were pleased with the order and delivery and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Good company had lots from them”

Helpful Report

Hi Rosemary, Thank you for taking the time to leave us a review, it's great to hear you are a repeat customer! We look forward to you shopping with us again soon. Best Wishes Sophie (Cotswold Trading)

“Excellent service as always. I wait with anticipation each Christmas for its Christmas Pudding flavoured truffles to arrive Their taste is a delight.”

Helpful Report

Hi There, Thank you for your review, it's lovely to hear you order the Cocoba Christmas Pudding Truffles from us each Christmas - they are rather yummy! I'm glad you're happy with our service. Best Wishes Sophie (Cotswold Trading)

“Brilliant service , first class quality goods”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear your compliments on our service and goods and we hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Always deliver promptly, excellent product, have recommended Cotswold Lavender oil to many people”

Helpful Report

Hi Linda, It's great to hear you're a fan of the Cotswold Lavender oil and that we were able to deliver it promptly to you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Arrived super quick!Very satisfied with the items”

Helpful Report

Hi Jacob, Thank you for taking the time to leave us a review. It's great to hear the order arrived quickly and that you're pleased with the items - we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ordered Halloween TY toys. Prices were cheaper than competitors. I was informed about delivery. Goods came in a few days nicely packaged. Grandchildren delighted 😀”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It'e great to hear the grandchildren are pleased with the TY Halloween toys and that everything was okay with your order. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I found Cotswold Trading easy to order from online and I received the throw I'd ordered within a few days. I was happy with the service.”

Cotswold Trading 5 star review on 15th October 2023

Helpful Report

Hi There, Thank you for your review and for sharing a photo of your lovely throw! It's great to hear you were pleased with the order process and the goods and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“My first order with Cotswold Trading and I was so pleased with everything--the items I ordered are beautiful and just what I had hoped for. Shipping cost was very fair and my package came quickly. So many lovely items to choose from. I plan to order again and highly recommend!”

Helpful Report

Hi There, It's great to hear you were pleased with your first order. Thank you for your compliments on our products and we look forward to your next order! Best Wishes Sophie (Cotswold Trading)

“We found a small poster we couldn’t live without but couldn’t figure out how we’d get it back to the US unharmed. Staff in the shop gave us the information we needed to set up an online purchase and international shipping. Their rate was quite reasonable and the item arrived only a few days after we got home to Ohio in PERFECT condition. A+ all around!”

Cotswold Trading 5 star review on 14th October 2023

Helpful Report

Hi Steven, Great to see the Sam Wilson print made it to the US! I'm glad the staff pointed you in the direction of the website and you were able to order it to your home for when you got back. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Ordering easy, prompt dispatch of goods, kept informed of the progress of the order, carefully wrapped without the use of plastic and arrived undamaged.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you were pleased with the order process and despatch and I'm glad you noticed our plastic free packaging (where possible). We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“On receiving my order (umbrella) the strap on the handle had a slight defect. I contacted the online store by email and received a reply within 2 hours. A replacement was sent the same day and arrived within 48 hours. Very pleased with the service from Cotswold Trading...5-star retailer!”

Helpful Report

Hi There, It's great to hear we were able to get a replacement umbrella out to you quickly! Thank you for your compliments and for rating us a 5-star retailer this is much appreciated. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“From finding the product I wanted, to being helped by the best salesperson, to receiving the cards promptly in perfect condition, my experience was extremely positive and uplifting. Thank you!”

Helpful Report

Hi Barbara, It's so nice to hear the positive ordering experience you had! I'm glad we were able to source the cards you wanted and that the order arrived quickly to the US. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 3,136 reviews