Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 2,997 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,997 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 18th April 2026

Eleanor Adair

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are staying away from plastic toys, so these organic cotton hand puppets seemed perfect. They are close! I was surprised to see they are made in China, so I am not 100% convinced they are truly organic. But, the craftsmanship is very good. They are beautifully made with lovely colors, and cute expressions. Also, the packaging was done without plastic! Ordering and shipping were timely.”

Helpful Report

Hi Robyn, Thank you for your thoughtful review! We're glad to hear you appreciate the craftsmanship and vibrant designs of our organic cotton hand puppets. We understand your concerns about the origin, and we strive to ensure ethical sourcing for the products we stock. It’s fantastic that you noticed our commitment to plastic-free packaging. Hope to see you shopping with us again soon. Best wishes, Sophie (Cotswold Trading)

“Not bought online from Cotswold Trading before, I was looking for nice candles and holders for Christmas gifts and there was a good range of items and prices. My order was delivered promptly and good customer communication over an out of stock item with efficient refund.”

Helpful Report

Hi Sarah, Thank you for your 5-star review! We're delighted to hear that you found our selection of candles and holders were just what you were looking for at Christmas. We appreciate your support and hope to welcome you back again soon. Rachel (Cotswold Trading)

“Love shopping at Cotswold Trading - my fave go-to-place for special household items, gifts and cards.”

Helpful Report

Hi Delia, Thank you so much for your lovely review! It's great to hear with your go-to place for gift buying and cards. It truly means a lot to us to have such loyal customers. Hope to see you again soon. Best wishes, Sophie (Cotswold Trading)

“I was very pleased with my purchases. The prices. Packaging. and Delivery”

Helpful Report

Hi Linda, Thank you for your wonderful feedback! We're thrilled to hear that you were pleased with your purchases, and that the shopping experience met your expectations. We appreciate your support and look forward to seeing you shopping with us again soon. Best wishes, Rachel (Cotswold Trading)

“Item exactly as expected and very prompt delivery.”

Helpful Report

Hi Kate Thank you so much for leaving us a great review, we really appreciate you taking the time to do so. Best wishes Rachel Cotswold Trading

“I purchased the most gorgeous pair of earrings as a present. Fabulous service from Cotswold Trading, will definitely purchase from them again”

Helpful Report

Hi Rachael, Thank you so much for your lovely review! We're delighted to hear that you found the perfect pair of earrings and that our service met your expectations. We look forward to seeing you shopping with us again soon. Best wishes, Sophie (Cotswold Trading)

“Brilliant service. I purchased a set of Scandivian glasses as Christmas. The parcel was delivered exactly as promised with packaging that prevented any damage”

Helpful Report

Dear David, Thank you for your fantastic review! We're thrilled to hear that your Scandinavian glasses arrived safely and on time. Feedback from customers is always much appreciated. Best wishes, Sophie (Cotswold Trading)

“Great product Reliable”

Helpful Report

Hi Helen Thanks for taking the time to leave us a 5 star review, we appreciate the feedback! Best wishes Rachel Cotswold Trading

“I bought an Amber Crystal Light recently, which is absolutely beautiful. It gives a soft glow or a brighter light, depending on the setting, and the glass has a swirling image of the galaxy. These make lovely gifts for a special friend, or a lovely treat for yourself.”

Helpful Report

Hi Katherine, Thank you so much for your wonderful review! We're delighted to hear that you're loving your Amber Crystal Light. It's great to know you see it as a thoughtful gift option too - perfect for brightening up any space! Best wishes, Sophie (Cotswold Trading)

“Brilliant service! I was a little worried about ordering as I live in Guernsey and haven’t ordered from you before. It was so smooth and quickly arrived. Packaged well and no damage. Thank you so much”

Helpful Report

Hi Julia, Thank you for your fantastic review! We’re thrilled to hear that your order arrived smoothly and safely in Guernsey. We always appreciate feedback from customers and that you let us know that your first shopping experience with us was a positive one. Best wishes, Sophie (Cotswold Trading)

“Orders were as described on website and delivered promptly.”

Helpful Report

Dear David Thanks for taking the time to leave us a review, we really appreciate the feedback. Best wishes Rachel Cotswold Trading

“Excellent customer service helping me days before Christmas with last minute gifts!”

Helpful Report

Hi Melissa, Thank you so much for your lovely feedback! We're delighted to hear that we could help you during the busy Christmas season. Your support means a lot to us. Best wishes, Rachel (Cotswold Trading)

“Excellent smooth transaction thank you”

Helpful Report

Hi Tracey, Thank you for your wonderful feedback! We’re delighted to hear that you had a positive shopping experience with us. Best wishes, Sophie (Cotswold Trading)

“Quality products and outstanding service”

Helpful Report

Hi Sioned, Thank you so much for your fantastic review! We're thrilled to hear that you are pleased with the quality of our products and the level of service you received. Best wishes, Sophie (Cotswold Trading)

“Excellent service, good prices and fast delivery. Thank you.”

Helpful Report

Hi Alexander, Thank you for leaving us a great review! We're really pleased to hear that you had a positive experience with our service and delivery. Best regards, Sophie (Cotswold Trading)

“Purchased a book from Cotswold Trading. Delivery was very quick and well packaged.”

Helpful Report

Dear Mr Angell Thank you for taking the time to leave us a review, we really appreciate the feedback. Best wishes, Rachel (Cotswold Trading)

“After visiting the store during a trip to Broadway, I ordered 2 vases from the website. The vases were very well packaged and arrived quickly - thank you.”

Helpful Report

Dear Joanne, Thank you so much for your 5 star review. We're glad to hear that your vases arrived quickly and were well-packaged. It’s wonderful to know that you had a positive experience with us. We hope you enjoy your new additions! Best wishes, Rachel (Cotswold Trading)

“Excellent shopping experience. Easy ordering fast delivery and great quality goods.”

Helpful Report

Hi Alison, Thank you for your wonderful feedback! We're delighted that you had an excellent shopping experience and found our ordering and delivery process to be efficient. We hope to see you shopping with us again soon. Best Wishes, Sophie (Cotswold Trading)

“Quick and accurate delivery”

Helpful Report

Hi there, Thank you for your kind review! We're thrilled to hear that you experienced quick and accurate delivery. We strive to make shopping with us a seamless experience. We hope to see you again soon. Best Wishes, Sophie (Cotswold Trading)

“Very impressed with this company and there after service.”

Helpful Report

Hi Linda, Thanks for taking the time to leave us a review. It's great to hear you were pleased with our service and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,997 reviews