Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,749 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“I saw these salad bowls and matching serving spoons at your shop in Broadway. They're utterly lovely and I wanted to add one to a Christmas present (I know, sad, but I start really early). Couldn't buy it then, my wife was with me. The bowl and spoons came through just as nice as first encountered in your shop. Well done, a good purchase!”

Helpful Report

So pleased to hear that you were able to order on our online store the products you saw in store after your recent visit to our shop for your early Christmas shopping; great to hear how organised you are! Thank you for taking the time to leave a lovely review. Best Wishes Flo (Cotswold Trading)

“I just ❤️ this company. They offer so many lovely and very classy items. Give them a try, you definitely won't be disappointed ! Lucy Chandler”

Helpful Report

Hi Lucy, Thank you for taking the time to leave a lovely review and so pleased to hear you like our wide range of product offerings. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“A good source for Beija Flor vinyl 'rugs', which we had been trying to find for some time for. Easy online ordering process, and delivery was swift.”

Helpful Report

Hi Robert, Great to hear you're pleased with your Beija Flor rug and that it was delivered promptly. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Just happy with Cotswold! Supreme quality, swiftt delivery, everything turned out in the most satisfactory way thanks to the friendly help of the customer service. Best wishes from Switzerland, Susanne”

Helpful Report

Hi Susanne, Delighted to hear your order was delivered promptly and that you found our dedicated customer service team helpful. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Great shopping experience and good price for the item I wanted!”

Helpful Report

Hi Carolynn, Thank you for taking the time to leave us a lovely 5 star review and delighted to hear you had an enjoyable shopping experience. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Thank you for your prompt service. My granddaughter had lost her original Stella doll and was very upset, but is now very happy as she has all three of her girls back together.”

Helpful Report

Hi Irene, So pleased to hear that we could assist with your Granddaughter's lost stella doll and her new stella doll was delivered promptly. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Could not fault the quailty of both the products and customer service received from Cotswold Trading. Would definitely use them again.”

Helpful Report

Thank you for taking the time to leave us a lovely review and we welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Excellent customer service”

Helpful Report

Hi Lorraine, Thank you for leaving us a 5 star review and delighted to hear you found our customer service of high standard as a business we pride ourselves on giving excellent customer service at all times. Best Wishes Flo (Cotswold Trading)

“Quick delivery, nicely packaged. Very happy with service.”

Helpful Report

Hi Julia, Great to hear you're pleased with your order and that it was delivered promptly. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“The website was easy to navigate and the choice of cards was just what I wanted for my friends. The order was then posted to me in Texas and arrived safely within a few weeks.”

Helpful Report

Hi Carole, So pleased you found our website easy to use and that you found what you were looking for via our extensive and ever changing greeting card selection. Best Wishes Flo (Cotswold Trading)

“Such lovely and unusual cards. Thank you.”

Helpful Report

Hi Carole, Thank you for taking the time to leave us a lovely review and so pleased you liked our extensive range of greeting cards we have on offer. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Lovely lot of things to choose from and what I ordered came really quickly. I will shop with you again.”

Helpful Report

Hi Malcolm, Great to hear you're pleased with your recent order from us and that it was delivered promptly. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Cotswold Trading is a favourite gift, card & homeware store which I used to visit regularly when my parents retired to Broadway. Nowadays, I generally have to rely on online purchasing and the Cotswold Trading team are always incredibly helpful and extremely efficient! The website is easy to navigate and items are always beautifully packed. Excellent customer service from a wonderful team! Highly recommended.”

Helpful Report

Hi Teresa, Thank you for taking the time to leave such a lovely review. So pleased to hear that you find our website easy to navigate and order from and you find our customer service of high standard. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Fab musical jewellery box I purchased for my granddaughter Lovely packaging and speedy delivery”

Helpful Report

Hi Suzanne, Great to hear you're pleased with your childrens musical jewellery box and that it was delivered promptly. We welcome you back to shop with us again soon. Best Wishes Flo (Cotswold Trading)

“Could not be better”

Helpful Report

Hi Michael, Thank you for taking the time to leave us a review. It's wonderful to hear we couldn't have done more and we welcome you back to shop with us again soon! Best Wishes Sophie (Cotswold Trading)

“Very quick delivery, Roka bond bag is great.”

Helpful Report

Hi Gillian, Great to hear you're pleased with the Roka bag and that it was delivered promptly. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Great product, arrived swiftly.”

Helpful Report

Hi Melissa, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the product and that we were able to get it to you promptly. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“It was present for my Cousin to keep sunglasses safe. She loves the case”

Helpful Report

Hi Phillippa, Thank you very much for leaving us a review. It's great to hear your cousin is pleased with the gift! We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Brilliant service.”

Helpful Report

Hi Shirley, Thanks for taking the time to leave us a review. It's great to hear you were pleased with our service and we welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Lovely company Ordering was easy and extremely fast delivery Very happy with Cotswold Trading”

Helpful Report

Hi Elizabeth, Thank you for taking the time to leave us a review. It's great to hear you are happy with your purchase and our company. We welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,749 reviews