Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,751 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service. I feel I can trust this company and will use them again.”

Helpful Report

Hi Susan, That's great to here you're happy with our service and we welcome you back to shop with us again. Best Wishes Sophie

“Arrived quickly and item was exactly as described. Thank you”

Helpful Report

Hi Abbie, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the item and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Very helpful staff”

Helpful Report

Hello, Delighted to hear that you found our team helpful, as a company we pride ourselves on ensuring all our staff give great customer service at all times and have good understanding of our wide range of products. Best wishes, Flo (Cotswold Trading)

“The little dachshund candles made a big dachshund lover very very happy. thank you for your professionality and quick shipping”

Cotswold Trading 5 star review on 23rd April 2024

Helpful Report

Hello, Delighted to hear that you are pleased with your recent product you purchased online from us and pleased to hear you received your order promptly. Best wishes, Flo (Cotswold Trading)

“Good products”

Helpful Report

Hi Iris, Thank you for leaving us a 5* review, as a company our buyers throughout the seasons ensure we offer a wide range of products from a variety of brands and we appreciate your feedback regarding our product range. Best wishes, Flo ( Cotswold Trading)

“I love my new glasses case. Prompt delivery”

Helpful Report

Hi Marion, Thank you for leaving us a 5* review and delighted to hear you are pleased with your recent online purchase. Best wishes, Flo ( Cotswold Trading)

“Fabulous rug love love love it. Speedy delivery . Great product, will probably purchase another one soon.”

Helpful Report

Hi Jennifer, Really pleased that you love your recent rug purchase from our online store and great to hear you had a prompt delivery. We look forward to you shopping with us again in the future. Best wishes, Flo ( Cotswold Trading)

“Lovely top and quick delivery service”

Helpful Report

Hi Sarah, So pleased to hear you are happy with your recent online purchase from us and great to hear you received your order promptly. Best wishes, Flo ( Cotswold Trading)

“Reasonably priced, quick delivery and packaged beautifully. Would use again”

Helpful Report

Hi Lian, Thank you for leaving us a 5* review and we look forward to you shopping with us again in the future. Best wishes, Flo ( Cotswold Trading)

“Excellent service and highly recommended. I ordered a dandelion lamp for my daughter’s birthday. It arrived promptly and was indeed a lovely product. However, unfortunately it had a small flaw in the glass. Sophie at Cotswold replied to my email on a Sunday and despatched a replacement the next morning which arrived early the following day. I would definitely buy from them again and with the utmost confidence.”

Helpful Report

Hi Alan, Thank you for taking the time to leave such a lovely review and we look forward to you ordering from us again in the future. Best Wishes Flo (Cotswold Trading)

“Great product, delivered promptly and with care. One of the few uk companies that supply these wonderful Swedish dishcloths in a variety of designs, colour ways and purchasing options, (ie. singly or in packs). Never use any other sort since discovering them and always buy them from Cotswold Trading.”

Helpful Report

Hello, Jangneus dishcloths are a firm favourite within the Cotswold Trading team and were so pleased that you are a fan of them too, we look forward to you ordering from us again in the future. Best Wishes Flo (Cotswold Trading)

“Great service. My grandson found the divider tray yesterday and had to have a picnic on it!! Thank you so much”

Helpful Report

Hi Deborah, So pleased to hear you like your product you ordered online from us and many thanks for leaving us a 5* review. Best Wishes Flo (Cotswold Trading)

“Slightly smaller than expected but good value for money. Presentation Box looked beautiful. Liked the fact that there was no plastic in the packaging. It will make a lovely present.”

Helpful Report

Thank you for taking the time to leave us a review. Our warehouse team takes great care in ensuring that each item is well packaged and presented, and we're glad to know that the presentation box met your expectations and as a company we strive on using recyclable and sustainable packaging as much as possible . Best wishes, Flo ( Cotswold Trading)

“Lovely top and great style and fit so very pleased and the colour is better less beige more soft grey than it looked when n the image . Easy to order on line and speedy delivery.”

Helpful Report

It's great to hear you were able to order online easily and delighted that you are pleased with your product and that it is the perfect fit. Best Wishes Flo (Cotswold Trading)

“Prompt delivery, lovely game .”

Helpful Report

Hi Alison, Pleased to hear your item arrived promptly and that you are happy with your purchase. Best Wishes Flo (Cotswold Trading)

“Great! Wide range of products, fast delivery”

Helpful Report

Many thanks for leaving us a 5* review and delighted that you like our wide range of products, our buyers take great pride in choosing what products we offer each season. Best Wishes Flo (Cotswold Trading)

“Very easy to shop and purchase what I was looking for, so beautifully wrapped and sent so very quick. Exceptional service!”

Helpful Report

It's great to hear you were able to order online easily and thank you for taking the time to leave a wonderful 5* review. Best Wishes Flo (Cotswold Trading)

“Great product, and having cold water in the fridge makes you drink more!”

Helpful Report

“Excellent customer service. Good communication. Item arrived quickly.”

Helpful Report

Hi Karen, We provide ourselves on offering 5* customer service to all our customers and we are thrilled that you felt this is the level of service we offered you. Best wishes, Flo ( Cotswold Trading)

“Excellent and delivery very quick A1 all round”

Helpful Report

Hi Kel, Thank you for leaving a great review regarding your recent online order with us, pleased to hear your order arrived promptly. Best wishes, Flo (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,751 reviews