Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.86

4.9 Rating 3,021 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 3,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th July 2026

Jacqueline Neary

Cotswold Trading 5 star review on 18th April 2026

Eleanor Adair

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, it's only one star due to promotion code not working. I haven't actually purchased anything yet as I want to use the Christmas 15%discount . Will only buy if I can get this to work.”

Helpful Report

“The service was very good everything arrived on time, in good condition and all in order. But a few days before we ordered on line we were in the shop in Broadway, we would have spent a lot more over £200 if they would have taken cash.”

Helpful Report

Good Morning Mark, Thank you for leaving us a review, we really appreciate it. Hope you enjoy your purchase! Regarding the cash issue when you were in store this policy is in place due to Covid19 to help keep our staff and our customers as safe as possible; thank you for your understanding and sorry for any inconvenience this caused you. Best wishes Flo Cotswold Trading

“Brilliant”

Helpful Report

Hi Helen, Thank you for leaving us a 5 star review, we really appreciate it. Best wishes Flo Cotswold Trading

“Lovely product and prompt service”

Helpful Report

Hi Elaine, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading

“Dear Rachel, Attached photos of Visconti RFID wallet and bank statement for proof of purchase. Tried to send photos. Could you send email address.”

Helpful Report

“Excellent Customer service and response to emails. Delivered one item safely to a friend in the UK and in a few days to me. in Australia. All items well packed. Wide choice if looking for a gift.”

Helpful Report

Hi Vivienne Thanks so much for your lovely review. I'm so pleased to hear that your parcel to Australia arrived safely too, enjoy the Emma Bridgewater mugs! Best wishes Rachel Cotswold Trading

“The lining inside the note compartment has frayed by at least over an inch. I brought it last Week on Thursday 18th. We live 1.5 hour’s drive away so it’s not worth returning it to the shop in Broadway. Beautiful looking wallet just poor interior.”

Helpful Report

“Great service and very responsive to any queries”

Helpful Report

Hi Catriona, Thank you for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading

“Great products and great service.”

Helpful Report

Hi Pamela, Thank you for leaving us a great review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading

“First time ordering and the service was excellent. Fast, efficient shipping to Canada. Have just placed my second order!”

Helpful Report

Good Morning, Thank you for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchases! Best wishes Flo Cotswold Trading

“We’ve been so happy with all our online purchase and the excellent customer service. We can’t wait to visit the shop and be tempted by all the lovely products. 5 stars .”

Helpful Report

Hi Catherine, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! We look forward to welcoming you in-store in the near future. Best wishes Flo Cotswold Trading

“Excellent service, so lovely to be able to order on line from you as I do not live near Broadway. Definitely one of my most favourite shops.”

Helpful Report

Good morning Diana, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase and delighted to hear that we're one of your favourite shops. Best wishes Flo Cotswold Trading

“Really”

Helpful Report

“I had a delightful experience interacting with Corswold Trading. Responses to my email questions were specific and timely, and I received my purchase two days after making it via DHL to the United States (please do not include my full name or email, but this is a confirmed purchase)”

Helpful Report

Hi Lynne, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading

“Lovely quality products Prompt service”

Helpful Report

Hi Michelle, Thank you for leaving us a great review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading

“Great service and a great product. Thank you!”

Helpful Report

Good morning Barnaby, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading

“A great company to deal with, sadly the top I ordered was far too big but the return policy was easy and my refund was organised really quickly. A good experience.”

Helpful Report

Hi Kerstin, Thanks so much for leaving us a lovely review, we really appreciate it. Best wishes Flo Cotswold Trading

“Ordered a duster coat, and it was packaged beautifully and arrived very quickly.”

Helpful Report

“Very speedy delivery. Item as expected. I already have another top in the same Kew design.”

Helpful Report

Hi Ruth, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchase! Best wishes Flo Cotswold Trading

“Excellent products and service :) very good quality I will most defiantly be shopping here again and will recommend to anyone!!!”

Helpful Report

Good Morning Tammie, Thanks so much for leaving us a lovely review, we really appreciate it. Hope you enjoy your purchases and we look forward to welcoming you back soon! Best wishes Flo Cotswold Trading

Cotswold Trading is rated 4.9 based on 3,021 reviews