Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,867 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,867 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery service was terrible and missed Xmas delivery, mark on box and was told nature of material but it was wood!”

Helpful Report

Hi Carol, I've emailed you regarding your review, I think there may have been some confusion as you placed an order with us in January and there were no items on there made of wood. I look forward to hearing from you. Best Wishes Sophie

“Wanted a genuine stainless steel freestanding toilet roll holder. I found one on Cotswold Trading. The ordering process was simple, the goods arrive well-packed and on time and the product is very good quality. All in all a good experience.”

Helpful Report

“Thank you team, Lovely telephone manner, friendly, warm floor assistant who helped advise on stock. Lovely goods, nicely packaged and promptly delivered.”

Helpful Report

Hi Sarah, Thank you for the 5/5 and for your kind feedback. We’re delighted the team’s telephone manner and floor assistant helped you, and that you were happy with the packaging and prompt delivery. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I was very happy with ordering through Cotswold Trading. The ordering online was easy and the parcel arrived on the day it should and was very well packaged.”

Helpful Report

Hi there, Thank you for the 5/5 and for your kind feedback. We’re delighted ordering online was easy, and that the parcel arrived on time and was well packaged. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“The radiator brush that I ordered arrived quickly, was well priced and packaged. Website is easy to navigate too. The brush has made dusting my cast iron radiators a doddle. Thank you.”

Helpful Report

Hi Peter, Thank you for the 5/5 and for your kind feedback. We’re delighted the radiator brush arrived quickly, was well priced and packaged, and has made dusting your cast iron radiators easier. We’re glad you’re enjoying it and appreciate your support. Kind regards, Team Cotswold Trading

“Bought some Ortigia bath salts for Christmas stocking fillers. Ordered and arrived very quickly. Not tried but lovely scents from the packaging.”

Helpful Report

Hi Lisa, Thank you for the 5/5 and for your kind feedback. We’re delighted you found the Ortigia bath salts and that the quick delivery and packaging scents stood out. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“wonderful items, well packaged and fast delivery - very pleased.”

Helpful Report

Hi Joy, Thank you for the 5/5 and for your kind feedback. We’re delighted you found wonderful items, appreciated the careful packaging, and were pleased with the fast delivery. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy to navigate website, good comms and overall great experience. Very pleased with product.”

Helpful Report

Hi Charlotte, Thank you for the 5/5 and for your kind feedback. We’re delighted you found the website easy to navigate, appreciated the communications, and had a great overall experience with the product. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Timely, well packaged, perfect condition on arrival.Lovely product.Would order again.😊.”

Helpful Report

Hi Julie, Thank you for the 5/5 and for your kind feedback. We’re delighted you were pleased with the timely delivery, well-packaged item, and the perfect condition on arrival. We’d love to serve you again soon. Kind regards, Team Cotswold Trading

“Lovely goods.Efficient service”

Helpful Report

Hi Jean, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re pleased with the lovely goods and the efficient service. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Very pleased with the service”

Helpful Report

Hi Mandy, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re pleased with the service. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Easy to order.A lovely range of products. Order arrived quickly.”

Helpful Report

Hi there, Thank you for the 5/5 and for your kind feedback. We’re delighted you found it easy to order, enjoyed the range of products, and that the order arrived quickly. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Good product and arrived on time”

Helpful Report

Hi Penelope, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re happy with the product and that it arrived on time. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Really wide choice of gifts at good prices. Sent quickly and very well packed. All items came individually wrapped in quality tissue paper.”

Helpful Report

Hi Jayne, Thank you for the 5/5 and for your kind feedback. We’re delighted you’re pleased with the wide range of gifts, the fast dispatch, and the careful packaging. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I bought the most lovely Christmas Cards”

Helpful Report

Hi Carmen, Thank you for the 5/5 and for your kind feedback. We’re delighted you love the Christmas Cards and appreciate you choosing us. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Bought a thing and it arrived. Disappointed that I now get bombarded with review requests and marketing when I definitely didn’t ask for it and, more importantly. It’s against the law. Please put this in your website.”

Helpful Report

Hi Alistair, Thank you for your feedback. We’re sorry to hear the follow-up emails were frustrating. To clarify, our records show you are not subscribed to any marketing newsletters; however, our system does automatically send a review request for every order to help us improve. We completely respect your preference for no contact. We have manually updated your profile to ensure you receive no further emails from us of any kind. Best Wishes Sophie

“Very impressively quick delivery despite Christmas Bank holidays.”

Helpful Report

Hi Joanne, Thank you for the 5/5 and for your kind feedback. We’re thrilled to hear your delivery was impressively quick despite the Christmas Bank holidays. We look forward to serving you again soon. Warm regards, Team Cotswold Trading

“good service and quality”

Helpful Report

Hi Eric, Thank you for the 5/5 and for your kind feedback. We’re glad you’re happy with our service and quality, and we look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Very fast delivery, great customer service and attention to detail from staff.”

Helpful Report

Hi Niamh, Thank you for the 5/5 and for sharing your wonderful feedback. We’re delighted to hear you experienced very fast delivery and great customer service with attention to detail from our staff. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“I wanted to buy Christmas cards which represented the birth of Jesus Christ and also ones of winter scenes by a favourite modern artist. I found both on the Cotswold Trading. Website. They arrived speedily and well wrapped.”

Helpful Report

Hi Glenys, Thank you for the 5/5 and for sharing your lovely feedback. We’re delighted you found both Christmas cards and winter scenes on our site, and that they arrived speedily and well wrapped. Warm regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,867 reviews