Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,696 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this company excellent choice of products always well wrapped and presented cant help but look at their website frequently to see whats new or use first when I need inspiration !! LU Suffolk”

Helpful Report

Hi Louise, Thank you for your wonderful review! We're delighted to hear that you love our selection of products and that you find inspiration on our website. It’s great to know that our packaging and presentation have made a positive impression. Your frequent visits truly warm our hearts! Warm wishes, Team Cotswold Trading

“Great experience discontinued E Bridgewater mug arrived in 4 days nicely packed v efficient postage”

Helpful Report

Hi Audrey, Thank you for your great review! We're so pleased to hear that your Bridgewater mug arrived quickly and in perfect condition. Our team works hard to ensure efficient service and careful packaging, so your feedback means a lot to us. We appreciate your support! Warm regards, Team Cotswold Trading

“Excellent! My first time ordering from Cotswold & it was a lovely experience....dealing directly with person to person service to complete my order and found the staff friendly and patient. Order arrived within the allocated time and the rugs were of a very high finish. Would highly recommend this firm to everyone.”

Helpful Report

Hi Anne, Thank you for your excellent review! We're so pleased to hear that your first experience with Cotswold Trading was a lovely one. Our team's commitment to friendly and patient service means a lot to us, and we're glad it made a difference in your order process. It's wonderful to know that you were happy with the quality of your rugs. We truly appreciate your recommendation! Warm regards, Team Cotswold Trading

“Fantastic! Shipped to the US faster than what I get in country!! Love these wrist warmers / fingerless gloves—I have many pairs! Thank you so much!!!”

Helpful Report

Hi there, Thank you for your fantastic review! We're thrilled to hear that your wrist warmers/fingerless gloves arrived so quickly in the US and that you love them as much as we do. Your support truly motivates us! Warm wishes, Team Cotswold Trading

“Very professional online experience from visiting the website to receiving my items.”

Helpful Report

Hi Grace, Thank you for your wonderful review! We're delighted to hear you had such a professional online experience with us from start to finish. Your feedback inspires us to continue providing the best service possible. Warm wishes, Team Cotswold Trading

“Competitive pricing and free delivery make the purchase decide way Prompt despatch and delivery makes a positive experience”

Helpful Report

Hi John, Thank you for your wonderful review! We're thrilled to hear that you found our pricing competitive and appreciated the free delivery. It's great to know that our prompt dispatch and delivery contributed to a positive shopping experience for you. Your feedback truly means a lot to us! Best wishes, Team Cotswold Trading

“Everything I ordered was lovely and arrived in good time. A minor issue with my order was rectified swiftly and without fuss. Thank you.”

Helpful Report

Hi there, Thank you for your lovely review! We're so glad to hear that everything arrived on time and that we could swiftly resolve any minor issues. Your kind words encourage us to keep delivering great service! Warm wishes, Team Cotswold Trading

“Quick delivery. Excellent product.”

Helpful Report

Hi Pam, Thank you so much for your fantastic review! We're delighted to hear that you experienced quick delivery and are pleased with your product. Your feedback truly motivates us to continue providing excellent service. Warm regards, Team Cotswold Trading

“Excellent service, package arrived promptly and well wrapped. User friendly website”

Helpful Report

Hi there, Thank you for your fantastic review! We're so pleased to hear that your package arrived promptly and in great shape. We're also glad you found our website user-friendly! Your feedback truly inspires us to keep striving for excellence. Best wishes, Team Cotswold Trading

“Great experience from start to finish.”

Helpful Report

Hi Julia, Thank you for your wonderful review! We’re thrilled to hear that you had a great experience from start to finish. Your satisfaction is what we strive for, and your kind words mean a lot to us! Warm regards, Team Cotswold Trading

“Last year I was too late to order the Advent calendars, but I left a request to be notified when they became available. This year they gave me a heads-up in September, and my order arrived here in the States already. Everything exactly wonderful. I have missed being able to pick out good looking charity cards since moving back to the U.S., and I am beyond delighted with the sweet and classy quality. Thanks!”

Helpful Report

Hi Suzanne, Thank you for your glowing review! We're so pleased to hear that you were able to order the Advent calendars this year and that they arrived in the States safely. It’s wonderful to know that you love the quality of our charity cards - your happiness is our top priority! Team Cotswold Trading

“First time ordering from Cotswold Trading and my parcel arrived in good time and well packed. I am pleased with my purchases and I hope that my granddaughters will be. Thank you.”

Helpful Report

Hi there, Thank you so much for your lovely review! We're delighted to hear that your order arrived promptly and was well-packaged. It’s wonderful to know that you're pleased with your purchases, and we hope your granddaughters love them too! Warm wishes, Team Cotswold Trading

“Good product. Delivery was prompt and without problems. Very satisfied”

Helpful Report

Hi James, Thank you for your fantastic review! We're thrilled to hear that you found our product to your satisfaction and that your delivery experience was smooth. Your support means a lot to us! Warm wishes, Team Cotswold Trading

“Excellent range of products and always excellent service”

Helpful Report

Hi There, Thank you for your wonderful review! We're delighted to hear you enjoyed our range of products and received excellent service. Your kind words motivate us to keep up the good work! Best wishes, Team Cotswold Trading

“It's helpful when choosing a design that the type of material the card is printed on (gloss, coated board etc...) is included in the description.”

Helpful Report

Hi Ian, Thanks for taking the time to leave us a review. I'm glad it's helpful having the type of material in the product details tab, I can see the cards you purchased were listed as 'coated board'. We welcome you back to shop with us again! Best Wishes Sophie

“A good price for the mirror. Well packaged and arrived safely and quickly”

Helpful Report

Hi Petrina, Thank you for your wonderful review! We're delighted to hear you found our mirror to be a good price and that it arrived safely and quickly. Your satisfaction is our top priority, and we really appreciate your feedback! Warm regards, Team Cotswold Trading

“Excellent selection of things to choose from, easy to order and delivered quickly and packaged beautifully”

Helpful Report

Hi Susan, Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our selection, found ordering easy, and appreciated our quick and beautiful packaging. Your support means the world to us! Warmest regards, Team Cotswold Trading

“Really pleased to get an email letting me know that an item was back in stock. Easy to order. Quick efficient delivery. Very well packaged. Thank you.”

Helpful Report

Hi there, Thank you for your wonderful review! We're so pleased you found it easy to order and appreciated our quick delivery and careful packaging. Warmest regards, Team Cotswold Trading

“Customer service is first rate, I sent an enquiry re a potential online purchase and received a reply immediately. The sales process was easy, postage and packing charges reasonable and the items were received on time and well wrapped. This is a company that does what it says on the tin!”

Helpful Report

Hi Rod, Thank you for your excellent review! We're thrilled to hear that you had a first-rate experience with our customer service and found the sales process seamless. Your positive feedback truly motivates our team to keep delivering on our promises! Warm regards, Team Cotswold Trading

“Hi this is Lucretia Engelbrecht! I cannot write a review because i have not received my parcel yet!!”

Helpful Report

Hi Lucretia, I have just sent you an email about delivery of your order. Apologies it hasn't reached you yet, as you are an international customer the delivery time has been longer. I've emailed you with more details so please get back to me if you have any questions. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,696 reviews