Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,900 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,900 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

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“Lovely product, fast service, well packed. Thanks.”

Helpful Report

Hi Lindsay, Thank you for your lovely feedback. We’re delighted you enjoyed the product, fast service, and secure packing. We look forward to serving you again soon. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Excellent service. Very fast from the U.K. to the U.S. Have already spoken to them about a cheaper way of sending cards to the States and they are working on it. Will definitely buy dfrom them again.”

Helpful Report

Hi Richard, Thank you for your fantastic feedback. We’re thrilled you experienced fast service from the UK to the US and that you’re already discussing cheaper shipping options with us - we’re on it. We look forward to your next order. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Lovely cards - pretty design, good quality, good price, speedy delivery. Outer packaging offered excellent protection, but small tear in card wallet - would have returned if purchased as a gift.”

Helpful Report

Hi Christopher, Thank you for your lovely feedback. We’re thrilled you liked the card designs, quality, price, and speedy delivery, and that the outer packaging offered good protection. Sorry to hear there was a small tear in the card wallet, I will email you now regarding this. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Easy to order, and when I had a query my phone call was answered promptly. Item despatched quickly with tracking information. Item was packaged very securely. I cannot fault this process.”

Helpful Report

Hi Lesley, Thanks so much for your brilliant feedback. We’re thrilled you found ordering easy, your query answered promptly, and that the item was despatched quickly with secure packaging. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Brilliant company. Beautiful items”

Helpful Report

Hi Jane, Thanks so much for your brilliant feedback. We’re thrilled you’re happy with Cotswold Trading and the beautiful items. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Live the springer spaniel mug,came quite quickly and very well packed to keep it safe”

Helpful Report

Hi Lucinda, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the springer spaniel mug and that it arrived quickly and well packed. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Ordered some Selbrae House place mats. So beautiful. Well packed for journey to Australia. Fast postage. Great communication from Cotswold Trading. Lovely store and good website with some fabulous items and easy ordering. Thanks love my products. X”

Helpful Report

Hi Elspeth, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the Selbrae House placemats and that they arrived safely and quickly to Australia! Hope to see you back soon! Kind regards, Team Cotswold Trading

“Excellent. The Carpet Runner is the best we have ever bought. Delivered quicker than expected.”

Helpful Report

Hi Judith, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the Carpet Runner and the quick delivery. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Excellent product and swift delivery very much appreciated .Easy to use website ,stress free shopping for quality goods !”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the product and the swift delivery. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Very happy with everything and speedy delivery too”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled you’re happy with everything and the speedy delivery. Hope to see you back soon! Kind regards, Team Cotswold Trading

“I cannot recommend the lavender tea highly enough! My daughter was prescribed Melatonin for ongoing sleep diffcilcues, but keen to avoid medication, I sought natural alternatives. This tea is it! It is so good, that I recommended it to a psychotherapist who was slo experiencing sleep difficulties. She too swears by it now and recommends it to clients! Thanks, Cotswold!”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled to hear the lavender tea helped with sleep naturally and that you’d recommend it to others! Kind regards, Team Cotswold Trading

“I bought a purse on line. It arrived very quickly & was exactly as described. It is very good value for the quality of the product.”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled your purse arrived quickly, was exactly as described, and offered great value. Hope to see you back soon! Kind regards, Team Cotswold Trading

“My beautiful new mug arrived in perfect condition and in good time!”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled your mug arrived in perfect condition and in good time. We hope to see you back soon! Kind regards, Team Cotswold Trading

“Excellent customer service from Cotswold Trading when I had an issue with my order. Handled and resolved very quickly.”

Helpful Report

Hi there, Thanks so much for your kind words. We’re thrilled to hear you were happy with the service and that your issue was resolved quickly. We hope you will shop with us again! Kind regards, Team Cotswold Trading

“Amazing customer service. Very friendly and helpful and quick delivery. Very pleased with my beautiful purchase”

Helpful Report

Hi Katie, Thanks so much for your lovely feedback. We’re thrilled you’re happy with your purchase and our service and delivery. Love the pic, the tray looks great in your home. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Just wished as not Christmas they might have been reduced. Will get more in the future.”

Helpful Report

Hi Susan, Thanks for sharing your thoughts. We’ll keep you posted on any future promotions - hope to see you back soon! Kind regards, Team Cotswold Trading

“It was good to speak with a lady who knew about the products. Very helpful . We discussed the payment options and delivery , all was clear . The purchase was safely delivered on time . Thank you , M L”

Helpful Report

Hi there, Delighted to hear you found the information clear and that your delivery arrived on time. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

“Very pleased with the product and the shopping experience.”

Helpful Report

Hi there, Delighted to hear you’re pleased with the product and the shopping experience. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

“Just purchased the Robert Welch oblique toilet butler. Price wise the best I had seen, came on time and no problems .”

Helpful Report

Hi Anita, Delighted to hear you’re happy with the Robert Welch oblique toilet butler and that the price and delivery met your expectations. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

“Really nice place mats. No plastic!”

Helpful Report

Hi Andrew, Delighted to hear you’re enjoying the place mats and that there’s no plastic. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,900 reviews