Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,895 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

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“Live the springer spaniel mug,came quite quickly and very well packed to keep it safe”

Helpful Report

Hi Lucinda, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the springer spaniel mug and that it arrived quickly and well packed. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Ordered some Selbrae House place mats. So beautiful. Well packed for journey to Australia. Fast postage. Great communication from Cotswold Trading. Lovely store and good website with some fabulous items and easy ordering. Thanks love my products. X”

Helpful Report

Hi Elspeth, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the Selbrae House placemats and that they arrived safely and quickly to Australia! Hope to see you back soon! Kind regards, Team Cotswold Trading

“Excellent. The Carpet Runner is the best we have ever bought. Delivered quicker than expected.”

Helpful Report

Hi Judith, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the Carpet Runner and the quick delivery. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Excellent product and swift delivery very much appreciated .Easy to use website ,stress free shopping for quality goods !”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled you’re happy with the product and the swift delivery. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Very happy with everything and speedy delivery too”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled you’re happy with everything and the speedy delivery. Hope to see you back soon! Kind regards, Team Cotswold Trading

“I cannot recommend the lavender tea highly enough! My daughter was prescribed Melatonin for ongoing sleep diffcilcues, but keen to avoid medication, I sought natural alternatives. This tea is it! It is so good, that I recommended it to a psychotherapist who was slo experiencing sleep difficulties. She too swears by it now and recommends it to clients! Thanks, Cotswold!”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled to hear the lavender tea helped with sleep naturally and that you’d recommend it to others! Kind regards, Team Cotswold Trading

“I bought a purse on line. It arrived very quickly & was exactly as described. It is very good value for the quality of the product.”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled your purse arrived quickly, was exactly as described, and offered great value. Hope to see you back soon! Kind regards, Team Cotswold Trading

“My beautiful new mug arrived in perfect condition and in good time!”

Helpful Report

Hi there, Thanks so much for your lovely feedback. We’re thrilled your mug arrived in perfect condition and in good time. We hope to see you back soon! Kind regards, Team Cotswold Trading

“Excellent customer service from Cotswold Trading when I had an issue with my order. Handled and resolved very quickly.”

Helpful Report

Hi there, Thanks so much for your kind words. We’re thrilled to hear you were happy with the service and that your issue was resolved quickly. We hope you will shop with us again! Kind regards, Team Cotswold Trading

“Amazing customer service. Very friendly and helpful and quick delivery. Very pleased with my beautiful purchase”

Helpful Report

Hi Katie, Thanks so much for your lovely feedback. We’re thrilled you’re happy with your purchase and our service and delivery. Love the pic, the tray looks great in your home. Hope to see you back soon! Kind regards, Team Cotswold Trading

“Just wished as not Christmas they might have been reduced. Will get more in the future.”

Helpful Report

Hi Susan, Thanks for sharing your thoughts. We’ll keep you posted on any future promotions - hope to see you back soon! Kind regards, Team Cotswold Trading

“It was good to speak with a lady who knew about the products. Very helpful . We discussed the payment options and delivery , all was clear . The purchase was safely delivered on time . Thank you , M L”

Helpful Report

Hi there, Delighted to hear you found the information clear and that your delivery arrived on time. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

“Very pleased with the product and the shopping experience.”

Helpful Report

Hi there, Delighted to hear you’re pleased with the product and the shopping experience. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

“Just purchased the Robert Welch oblique toilet butler. Price wise the best I had seen, came on time and no problems .”

Helpful Report

Hi Anita, Delighted to hear you’re happy with the Robert Welch oblique toilet butler and that the price and delivery met your expectations. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

“Really nice place mats. No plastic!”

Helpful Report

Hi Andrew, Delighted to hear you’re enjoying the place mats and that there’s no plastic. Thanks for taking the time to share your feedback! Kind regards, Team Cotswold Trading

“Love a colourful pair of socks ,saw these and thought, i'll some of that! Bought three pairs and i'm not disappointed. Fair price...only time will tell if they last. But they look and feel great. Toasty feet. Prompt posting and delivery, everything you want from an online experience.”

Helpful Report

Hi Peter, Delighted to hear you’re enjoying the colourful socks and that the delivery was quick. Thanks for choosing us and for the positive feedback on value and feel. If you ever have any concerns about durability, we’re here to help. Kind regards, Team Cotswold Trading

“Alas the parcel was stolen I think from my next door neighbour’s post box . We were away and asked him to keep the package dry in his box til our return . It disappeared. Most odd and disappointing but not your fault of course . I could add that the post took weeks and if your words online had been held true we would not have been away at all when the package finally came . 😐”

Helpful Report

Hi Julie, Thank you for your message. We’re really sorry to hear the parcel went missing and that the delivery experience didn’t meet expectations. I have emailed you and am waiting for a response so we can look into this further for you. Warm regards, Sophie Team Cotswold Trading

“We first encountered the Bath House product we ordered in a luxury hotel in Bath on a trip to England in 2023. It became our favorite. Last year, we found it at another British retailer. This year, we found it at Cotswold Trading, ordered it, enjoyed tracking emails from the Royal Mail at every step of the shipping process, had it delivered in just eight days from the order, and are delighted. We will order this product regularly for the best scent ever and a constant reminder of our trip to your wonderful country. Thank you, Cotswold Trading!”

Helpful Report

Hi Joanne, Thank you for your wonderful review. We’re thrilled to hear Bath House has become such a favourite and that you enjoyed the tracking updates and timely delivery. We appreciate your support and look forward to serving you again soon! Kind regards, Team Cotswold Trading

“A very prompt and efficient service which I cannot fault. Also, a lovely day took my order over the phone which made it all very easy. Thank you Cotswold Trading.”

Helpful Report

Hi Geraldine, Thank you for your review. We’re thrilled you found our service prompt and easy to order over the phone. We appreciate your kind words and look forward to serving you again soon! Kind regards, Team Cotswold Trading

“Placed order, I paid for the faster delivery option, parcel was delivered next day. Would recommend this company.”

Helpful Report

Hi Jane, Thank you for your review. We’re thrilled you were happy with the faster delivery and that your parcel arrived the next day. We appreciate your support and look forward to serving you again soon! Kind regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,895 reviews