Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,796 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“Initially I was sent the wrong item, I immediately emailed customer service, within a couple of hours I had a reply and the correct item was dispatched straight away with a returns label which I received the next day. I cannot fault an excellent customer service and I was also very pleased with the wash bag.”

Helpful Report

Hi Susan, Thank you for the wonderful 5/5 review. We’re delighted you had a positive experience with our customer service and that the correct item arrived promptly along with the returns label. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Great company, fabulous service and quality goods.”

Helpful Report

Hi Esther, Thank you for the wonderful 5/5 review. We’re delighted you found Cotswold Trading to be a great company with fabulous service and quality goods. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Placing my order was very straightforward and the goods were delivered in good time”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you found placing your order very straightforward and that the goods were delivered in good time. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Excellent!”

Helpful Report

Hi Sandra, Thank you for the wonderful 5/5 review. We’re delighted you found Cotswold Trading excellent. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Good product selection at reasonable prices.”

Helpful Report

Hi Yvette, Thank you for the wonderful 5/5 review. We’re glad you’re happy with the good product selection at reasonable prices. We appreciate your feedback and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Super quick delivery and great quality pack of Christmas cards.Adorable squirrel design.I always choose Museums and Galleries card packs for their beautiful designs and quality artwork. Thanks Cotswold Trading.Very satisfied customer !”

Helpful Report

Hi Elizabeth, Thank you for the wonderful 5/5 review. We’re delighted you’re super happy with the quick delivery and great quality pack of Christmas cards, and that you love the adorable squirrel design. We appreciate your kind words and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Very good”

Helpful Report

Hi Helen, Thank you for the wonderful 5/5 review. We’re delighted you found Cotswold Trading very good. We appreciate your kind words and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Was a very good experience. Thank You.”

Helpful Report

Hi Lesley, Thank you for the wonderful 5/5 review. We’re delighted you had a very good experience with Cotswold Trading. We appreciate your kind words and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Lovely original products, with lots of choice. Fast efficient delivery.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you enjoyed the lovely original products, the lots of choice, and the fast, efficient delivery. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Bought a collar online, unfortunately, it didn't fit so I called them on the phone. The lady was super helpful, told me how to return it, posted it Saturday, they received it Monday, refund done same day. Absolutely brilliant customer service. Highly recommended 👌”

Helpful Report

Hi Kerry, Thank you for the wonderful 5/5 review. We’re delighted the return process was smooth and the refund was completed quickly. We’re here if you need anything else and look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Great service, & beautiful cards”

Helpful Report

Hi S, Thank you for the wonderful 5/5 review. We’re delighted you enjoyed the service and found the cards beautiful. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Very easy shopping transaction Very speedy delivery and packaged well”

Helpful Report

Hi Julie, Thank you for the wonderful 5/5 review. We’re delighted that the shopping was easy, the delivery speedy, and the packaging was good. We look forward to serving you again soon. Kind regards, Team Cotswold Trading

“Fast efficient service. Will use it again in the future”

Helpful Report

Hi Elizabeth, Thank you for the wonderful 5/5 review. We’re delighted the service was fast and efficient and that you’ll use us again in the future. We look forward to welcoming you back soon. Kind regards, Team Cotswold Trading

“All arrived on time and in perfect condition. Thanks”

Helpful Report

Hi Anne, Thank you for the wonderful 5/5 review. We’re delighted everything arrived on time and in perfect condition. Thanks for letting us know and we hope to see you again soon. Kind regards, Team Cotswold Trading

“Lovely Christmas cards. Well wrapped so no damage in transit. Very prompt service. 1st class overall. Must say I also really like the selection of Christmas cards and now look every year at the Cotswold Trading website as I can't get to the shop.”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review. We’re delighted you’re pleased with the lovely Christmas cards, how well they were wrapped and the prompt service. It’s great to hear you enjoy the selection and that you’ll be returning to shop with us year after year. Kind regards, Team Cotswold Trading

“a really enjoyable experience. the boxes of christmas cards were well packed and arrived quickly, and Sophie was lovely to deal with. we would definitely deal with you again. you are a pleasure to deal with. highly recommended.”

Helpful Report

Hi Andrew, Thank you for the wonderful 5/5 review. We’re delighted you had a really enjoyable experience, and that the boxes of Christmas cards were well packed/arrived quickly and that Sophie was lovely to deal with. We hope you come back and shop with us again soon. Kind regards, Team Cotswold Trading

“Easy to navigate site and place order. Fabulous Advent calendar”

Helpful Report

Hi Julia, Thank you for the wonderful 5/5 review. We’re delighted you found the site easy to navigate and that you loved the fabulous Advent calendar. We appreciate your kind words and look forward to serving you again. Kind regards, Team Cotswold Trading

“It's always nice looking at their website as I always find unusual and different gifts and cards at Cotswold Trading, and at prices to suit all budgets. Prompt delivery too.”

Helpful Report

Hi J, Thank you for the wonderful 5/5 review. We’re delighted you enjoy our website and find unusual gifts and cards at prices to suit every budget, and that your delivery was prompt. Kind regards, Team Cotswold Trading

“excellent all round customer service”

Helpful Report

Hi Gillian, Thank you for the wonderful 5/5 review. We’re glad you enjoyed our all-round customer service and we welcome you back to shop with us again. Kind regards, Team Cotswold Trading

“Good to have access to a range of lovely charity cards”

Helpful Report

Hi there, Thank you for the wonderful 5/5 review and for sharing that you enjoy our range of charity cards. We’re glad you’re happy with what we offer and appreciate your support. Kind regards, Team Cotswold Trading

Cotswold Trading is rated 4.9 based on 2,796 reviews