Cotswold Hotel Breaks Reviews

Name: Cotswold Hotel Breaks
Address: Brook Leigh, Lee Mill Road, Hebden Bridge, W Yorkshire
Rating: 4.67

4.7 Rating 488 Reviews

93 %

of reviewers recommend Cotswold Hotel Breaks

Company Reviews

Metrics

4.7

Based on 488 reviews

Shipping & Delivery
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Cotswold Hotel Breaks 5 star review on 29th October 2023

Anonymous

Cotswold Hotel Breaks 5 star review on 5th November 2020

Anonymous

Anonymous // 01/01/2019

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“Very good and attentive service from Victoria. Handled changes to the booking well.”

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Posted 6 years ago

“Very good from the start , great communication with the team , always there to help and fast at replying .”

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Posted 6 years ago

“Very easy to use website and has some excellent offers. Impressed with customer service too when confirming the booking. Will use again”

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Posted 6 years ago

“Great service, good communications. We feel confident that our forthcoming break will be a success. many thanks Jann”

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Posted 6 years ago

“Good prompt customer service”

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Posted 6 years ago

“I struggled with the booking system. It said their was an account already with my email address as I have used you before but could not remember the password so followed the instructions to retrieve my password but it kept taking me to the same page asking for a password. After 5 attempts I used my work email to book and chose a new password which I am sure I will forget again in the future so anticipate the same problem next time I book. Otherwise once in was simple enough.”

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Posted 6 years ago

Dear Caroline, We're sorry to hear that you have had an issue re-setting your password on our site. We have looked into this and will be able to resolve the issue for you, but this will mean changing your password again. Please do contact us, by phone or by email and we will be happy to assist you with this. With best wishes, Cotswold Hotel Breaks

Posted 6 years ago

“Booking process easy. Did not get passed to booking.com to complete. Thank goodness.”

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Posted 6 years ago

“Kate was extremely helpful and informative.”

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Posted 6 years ago

“Excellent hotel comparison and booking site. Presents all the information required to make a informed choice.”

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Posted 6 years ago

“The lady who answered my call was so pleasant and helpful”

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Posted 6 years ago

“Couldn't believe how easy and straightforward the whole process was. Fantastic selection of places to chose from, the booking system was a dream and the after care service from the staff was outstanding. Really couldn't fault them in any way. Highly recommended.”

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Posted 6 years ago

“Very professional and friendly. Checked a question with the hotel and called me back quickly”

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Posted 6 years ago

“Good clear website, good enough range of hotels,very good special offers.No complaints let's hope the hotel is as good !!”

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Posted 6 years ago

“Easy to use , great price package”

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Posted 6 years ago

“Fairly easy to book hotel.”

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Posted 6 years ago

“The web site was easy to use and gave an excellent choice of Hotel breaks in the Cotswolds. Was easy to compare prices, read reviews, check facilities all in one place. Just what was required. Will use again.”

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Posted 6 years ago

“Why are you MORE expensive than booking direct with the hotel????????”

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Posted 6 years ago

Dear Denis, We are so confident that our packages offer excellent value for money that we offer a Price Match Guarantee. Having looked into direct prices for your dates, the package that you have booked offers a saving of at least £110 against the same rooms type and inclusions. We hope you have a wonderful stay at The Lygon Arms - should we be able to assist any further please feel free to call us and we will be more than happy to help. Warmest wishes, Cotswold Hotel Breaks

Posted 6 years ago

“The assistance we received with our booking from Cotswoldhotelbreaks.com was excellent as was the stay at the Noel Arms Hotel, Chipping Camden. Excellent hotel, very friendly staff and good value for money.”

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Posted 6 years ago

“Really good deal - easy to use system - great service”

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Posted 6 years ago

“I find the staff very friendly, helpful etc. I will use you again”

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Posted 6 years ago

Cotswold Hotel Breaks is rated 4.7 based on 488 reviews