Cost Cutters UK Reviews

Name: Cost Cutters UK
Address: 2 Crompton Court, Attwood Road, Burntwood Business Park, Staffordshire
Rating: 4.07

4.1 Rating 630 Reviews

77 %

of reviewers recommend Cost Cutters UK

4.1

Based on 630 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received order on the day I was expecting delivery 10/10. Item damaged. After contacting Customer Services all resolved within 48 hours and replacement being shipped out. 10/10 No fuss just fabulous customer services and with a smile 10/10”

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Thanks for your review we love happy customers.

“We placed an order for 10 x 4 tier antibacterial lockers for staff, Cost Cutters website was simple to use, items were easy to locate and purchase, regular progress update emails were received throughout the process and we are extremely happy with the end result”

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Im so glad you are happy with your order. We work hard to ensure the web experience is good.

“Spoke to Becky who has resolved an issue with an order by another company by supplying an effective alternative, which is also cheaper and quick delivery too! So polite and helpful - thank you!”

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So glad Becky could help you.

“Excellent service from Cost Cutters delighted with the purchase of two outdoor rattan bar stools. Prompt courteous delivery.”

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“Very good service”

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“Just got my delivery so not had a chance to build it but was so fast in coming my granddaughter will be so happy”

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“By far the best value, speediest, and best quality product I could have wished for. Will definitely use again!”

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Thankyou for your kind words Peter

“Great customer service. I’ll be back again.”

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Great to hear Paul. Thanks

“Excellent service.”

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“Easy to order good choice at reasonable prices”

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“Good easy to follow website. Great choice.”

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“During these strange times...nice to have a company that answers the phone quickly and being able to speak to someone so helpful. Customer service excellent and ordered what I needed to very quickly and efficiently. Could highly recommend as have a large range of products at good prices !”

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Stephen. Thanks for your kind review.

“Very good service”

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“Item was just what I was looking and I had a call from the delivery driver to check I would be home which was much appreciated”

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“HI, Having some problems getting classroom tables delivered in time, a very helpful Kerry Deckx managed to sort out an alternative route to solve the problem. Delivery is due, Thank You”

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Hi Sue Thanks for your review. I'm glad you had a good experience

“Placed an order for two swivel office chairs on Sunday 16th Aug 2020. However for some unknown reason I didn't receive an acknowlegment, so on Tuesday 18th I phoned the number provided on the website. Kerry answered my call and listened to my complaint and immediately started to check the system records and found the order. She then checked my email and sent me the order number and asked me to check if I had received it. Having confirmed receipt, Kerry then assured me that the order was being processed and I could expect delivery within 4 working days. To my surprise and delight the two chairs were delivered this morning 19th Aug. Not only was the complaint addressed immediately in a professional manner, the customer service exceeded my exceptions. Thank you from a very happy customer. Allen”

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“Excellent online service.”

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“Excellent service”

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“Order confirmed and due delivery date advised in 1 day. Very quick service.”

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“The item was excellent quality, I'm very pleased with it. The customer service member was very helpful around arrival of item from suppliers and kept me updated on the progress”

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Cost Cutters UK is rated 4.1 based on 630 reviews