Cost Cutters UK Reviews

Name: Cost Cutters UK
Address: 2 Crompton Court, Attwood Road, Burntwood Business Park, Staffordshire
Rating: 4.08

4.1 Rating 638 Reviews

77 %

of reviewers recommend Cost Cutters UK

4.1

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Cost Cutters UK:

Cost Cutters UK are one of the UK's number one suppliers of pioneering educational, office and leisure furniture. We have a great range of furniture for your school, office or nursery and also a great range of outdoor playground furniture and equipment, early years resources and early years supplies.

With over 25 years experience we understand the importance of excellent customer service and reliability that you can trust. We are always happy to help so if you need any product advise, sizing options and planning or room design then please get in touch with our friendly sales team.

Visit Website

Phone:

03333 443370

Email:

customerservices@costcuttersuk.com

Location:

2 Crompton Court, Attwood Road, Burntwood Business Park
Staffordshire
WS7 3GG

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Cost Cutters UK 5 star review on 25th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was just what I was looking and I had a call from the delivery driver to check I would be home which was much appreciated”

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“HI, Having some problems getting classroom tables delivered in time, a very helpful Kerry Deckx managed to sort out an alternative route to solve the problem. Delivery is due, Thank You”

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Hi Sue Thanks for your review. I'm glad you had a good experience

“Placed an order for two swivel office chairs on Sunday 16th Aug 2020. However for some unknown reason I didn't receive an acknowlegment, so on Tuesday 18th I phoned the number provided on the website. Kerry answered my call and listened to my complaint and immediately started to check the system records and found the order. She then checked my email and sent me the order number and asked me to check if I had received it. Having confirmed receipt, Kerry then assured me that the order was being processed and I could expect delivery within 4 working days. To my surprise and delight the two chairs were delivered this morning 19th Aug. Not only was the complaint addressed immediately in a professional manner, the customer service exceeded my exceptions. Thank you from a very happy customer. Allen”

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“Excellent online service.”

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“Excellent service”

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“Order confirmed and due delivery date advised in 1 day. Very quick service.”

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“The item was excellent quality, I'm very pleased with it. The customer service member was very helpful around arrival of item from suppliers and kept me updated on the progress”

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“Arrived early and looks great.”

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“Amazing customer service from Alison.”

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So glad you had great customer service :)

“Very prompt and efficient reply from Kayleigh @ customer services 👍”

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Well done Kayleigh. Thanks for your review Margot

“great service”

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Thanks for your Review David

“Really good service and assistance throughout - recommending Cost Cutters.”

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Excellent glad you had good service

“Received magnetic whiteboard today which is great quality and will use as photo wall. Delivery took about a week and fine for large object. Can recommend.”

Cost Cutters UK 5 star review on 21st July 2020

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“We were very impressed with service provided especially when we had to advise we had to return the product. We had inadvertently ordered the wrong item and Sophie was very helpful. We would have no hesitation in recommending Cost Cutters UK”

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Thanks for your review Stella. I will feedback top Sophie your kind words.

“Easy to use and gives a good product at reasonable prices”

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Thanks for your review Steven

“Buying some protection screens during a pandemic was never going to be an easy option. I tried many companies and although Cost Cutters UK could not provide the original screens I ordered in the timescale required, they were proactive in sourcing another product which could. Unfortunately, and through no fault of their own, Parcelforce could not provide a similar service and the screens never arrived. Cost Cutters (in particular Alison) provided an excellent service, arranged new screens to be sent via another courier and have been in touch throughout the transaction. I would definitely recommend using them, not least because of the excellent customer service provided through a particularly difficult time. There were a couple of small issues with the screens (delivery damage) which did not detract from their use and for which I was offered a partial refund. My comments re delivery therefore are based on the second transaction with the company as the delivery issues were through no fault of Cost Cutters UK.”

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Hi Nicola Thankyou so much for your review, we love it when our hard work gets recognised.

“Great service, the goods were delivered quickly with excellent customer updates and the product was cheaper than anywhere else.”

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Thankyou for your Review Sue. We 're glad you like your stools

“Website easy to use.”

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“Great service, good quality items, easy to use website”

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Thankyou for your kind review :)

“Ordered some Perspex screens when every man and his dog throughout the world was needing them. Their first Cost Cutters supplier could fulfil commitment. Cost Cutters quickly found another very similar product, which arrived a couple of days late. CC staff always helpful and professional.”

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Thanks for your kind review Neil so glad we could help you

Cost Cutters UK is rated 4.1 based on 638 reviews