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CoolCare Reviews

4.4 Rating 247 Reviews
87 %
of reviewers recommend CoolCare
4.4
Based on 247 reviews
Customer Service
Communication Channels
Telephone, Live Chat
Read CoolCare Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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I think it is a fantastic product and really easy to use. Saved me thousands of pounds in time saved
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Posted 1 year ago
Very quick and thorough repsonse to my question regarding support for reporting issues.
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Posted 1 year ago
Many thanks for taking the time to provide your feedback - its really important to us. Best wishes from The CoolCare team
Posted 1 year ago
James was very prompt with response, contacted via email and phoned next day to make sure everything worked properly
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Posted 1 year ago
Thanks very much for your feedback - we really appreciate you taking the time and we will make sure that we pass it on to James. Best wishes from the CoolCare team
Posted 1 year ago
CRM easy to use and access.
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Posted 1 year ago
We're so pleased that you are happy with the service you received and that you find CoolCare easy to use- thank you so much for taking the time to give us your feedback, we do really appreciate it. Best wishes from The CoolCare team
Posted 1 year ago
Communication was very good.
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Posted 1 year ago
Thank you so much for your review - we really appreciate you taking the time and we're so pleased that you are happy with the service that you have received. Best wishes from The CoolCare team
Posted 1 year ago
Very clear and concise resolution to query
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Posted 1 year ago
Thank you so much for taking the time to send us a review - we really appreciate it. We're delighted that you were pleased with our service. Many thanks and best wishes from The CoolCare team
Posted 1 year ago
We haven't been using Coolcare for very long but it a fairly easy programme to master. There are a few things which could be managed better but hopefully over time the team will make improvements to iron out any little snags.
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Posted 2 years ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Easy to use system
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Posted 2 years ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the product and the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Has the information I need
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Posted 2 years ago
Thanks so much for your review - we really appreciate you taking the time. Best wishes from the CoolCare team
Posted 2 years ago
Sarah reponded to my call right away, just before 5.00pm and helped me to get our timesheets working again. She followed up twice the next morning to check everyting was still ok. Amazing customer service.
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Posted 2 years ago
Thanks for your comments Jacqui - we really appreciate it and we'll make sure that Sarah gets your feedback. Best wishes from The CoolCare team
Posted 2 years ago
Very quick reply and very helpfull
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Posted 2 years ago
Thank you so much for taking the time to send us your review - we really appreciate and are delighted you are pleased with the service you have received. Thank you. Best wishes from the CoolCare team
Posted 2 years ago
I have contacted CoolCare support twice in the last week and both times the lady I spoke to has been really helpful. Both times issues resolved.
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Posted 2 years ago
Thank you so much for your review - we'll make sure that we pass your feedback on to Sarah. Best wishes from The CoolCare team
Posted 2 years ago
veyr helpful
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Posted 2 years ago
Thanks for your feedback Karen - we really appreciate you taking the time. Best wishes from The Coolcare team
Posted 2 years ago
Macaulay was very helpful
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Posted 2 years ago
Thanks so much for your feedback Danielle - we'll make sure we pass that on to Macauley. Best wishes from The CoolCare team
Posted 2 years ago
Great help with sorting out a technical issue. Resolved quickly and follow up from Cool Care to check in that all was working correctly
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Posted 2 years ago
Thanks so much for your review - we're so pleased you're happy with the service you've received. With best wishes from The CoolCare team
Posted 2 years ago
We have been experiencing technical issues and these were resolved very quickly. Lovely customer service,
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Posted 2 years ago
Thanks for your review, we really appreciate your feedback and will make sure we share it with the Support team. With best wishes from The CoolCare team
Posted 2 years ago
Great customer service!
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Posted 2 years ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
The getleman i spoke to was lovely, extremely helpful and polite!!
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Posted 2 years ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Fast response to the query raised
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Posted 2 years ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 2 years ago
Great communication with Sarah. She followed ujp with me every step of the way snd informed me of a solution if we were still encountering the problem in the future.
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Posted 2 years ago
Thanks for the feedback Sue - we'll make sure that we pass it on to Sarah. Best wishes from The CoolCare team
Posted 2 years ago
CoolCare is rated 4.4 based on 247 reviews