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CoolCare Reviews

4.4 Rating 205 Reviews
87 %
of reviewers recommend CoolCare
4.4
Based on 205 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read CoolCare Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Quick repsonse and follow up to issues i was having. Very supportive.
Helpful Report
Posted 6 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 6 months ago
Thank you for answering my query so efficiently
Helpful Report
Posted 6 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 6 months ago
recommend CoolCare
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Posted 6 months ago
Hi Gemma Thank you so much for taking the time to let us know your feedback on the service you have received from CoolCare. Thank you with best wishes from the CoolCare team
Posted 6 months ago
Called for support and was assisted very promptly.
Helpful Report
Posted 6 months ago
Thank you so much for your feedback, we really appreciate you taking the time to let us know your thoughts and we're delighted you are pleased with our service. Best wishes from The CoolCare team
Posted 6 months ago
dealt quickly with my query & resolved my issue
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Posted 7 months ago
Thanks for your feedback - we really appreciate you taking the time to let us know and we will make sure it goes back to our teams. Best wishes from The CoolCare team
Posted 7 months ago
The person I spoke to was very helpful.
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Posted 7 months ago
Thanks so much for your review - we really appreciate it. Best wishes from The CoolCare team
Posted 7 months ago
Proactive customer service team, great work McCauley
Helpful Report
Posted 8 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 8 months ago
Super helpful and quick responses :)
Helpful Report
Posted 8 months ago
Thanks for your feedback Dawn - we're delighted you were happy with the service that you received. With best wishes from The CoolCare team
Posted 8 months ago
replied immediatley with an excellent solution
Helpful Report
Posted 9 months ago
Thank you for your feedback Sarah - we really appreciate you taking the time to let us know about your experience - we're really pleased you are happy with the service you received. Thank you! Best wishes from The CoolCare team
Posted 9 months ago
Contacted CoolCare for an invoice printing problem. Excellent service provided to correct our problem was given by the CoolCare customer service department.
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Posted 9 months ago
Thank you so much for taking the time to send us your feedback - we're really pleased that you were happy with the service you received. We'll make sure to pass your comments on to Sarah. Thank you! Best wishes from The CoolCare team
Posted 9 months ago
I think it is a fantastic product and really easy to use. Saved me thousands of pounds in time saved
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Posted 9 months ago
Very quick and thorough repsonse to my question regarding support for reporting issues.
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Posted 9 months ago
Many thanks for taking the time to provide your feedback - its really important to us. Best wishes from The CoolCare team
Posted 9 months ago
James was very prompt with response, contacted via email and phoned next day to make sure everything worked properly
Helpful Report
Posted 9 months ago
Thanks very much for your feedback - we really appreciate you taking the time and we will make sure that we pass it on to James. Best wishes from the CoolCare team
Posted 9 months ago
CRM easy to use and access.
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Posted 9 months ago
We're so pleased that you are happy with the service you received and that you find CoolCare easy to use- thank you so much for taking the time to give us your feedback, we do really appreciate it. Best wishes from The CoolCare team
Posted 9 months ago
Communication was very good.
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Posted 10 months ago
Thank you so much for your review - we really appreciate you taking the time and we're so pleased that you are happy with the service that you have received. Best wishes from The CoolCare team
Posted 10 months ago
Very clear and concise resolution to query
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Posted 10 months ago
Thank you so much for taking the time to send us a review - we really appreciate it. We're delighted that you were pleased with our service. Many thanks and best wishes from The CoolCare team
Posted 10 months ago
We haven't been using Coolcare for very long but it a fairly easy programme to master. There are a few things which could be managed better but hopefully over time the team will make improvements to iron out any little snags.
Helpful Report
Posted 10 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 10 months ago
Easy to use system
Helpful Report
Posted 11 months ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the product and the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 11 months ago
Has the information I need
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Posted 11 months ago
Thanks so much for your review - we really appreciate you taking the time. Best wishes from the CoolCare team
Posted 11 months ago
Sarah reponded to my call right away, just before 5.00pm and helped me to get our timesheets working again. She followed up twice the next morning to check everyting was still ok. Amazing customer service.
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Posted 11 months ago
Thanks for your comments Jacqui - we really appreciate it and we'll make sure that Sarah gets your feedback. Best wishes from The CoolCare team
Posted 11 months ago
CoolCare is rated 4.4 based on 205 reviews