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CoolCare Reviews

4.4 Rating 215 Reviews
87 %
of reviewers recommend CoolCare
4.4
Based on 215 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read CoolCare Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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Communication was very good.
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Posted 1 year ago
Thank you so much for your review - we really appreciate you taking the time and we're so pleased that you are happy with the service that you have received. Best wishes from The CoolCare team
Posted 1 year ago
Very clear and concise resolution to query
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Posted 1 year ago
Thank you so much for taking the time to send us a review - we really appreciate it. We're delighted that you were pleased with our service. Many thanks and best wishes from The CoolCare team
Posted 1 year ago
We haven't been using Coolcare for very long but it a fairly easy programme to master. There are a few things which could be managed better but hopefully over time the team will make improvements to iron out any little snags.
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Posted 1 year ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Easy to use system
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Posted 1 year ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the product and the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Has the information I need
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Posted 1 year ago
Thanks so much for your review - we really appreciate you taking the time. Best wishes from the CoolCare team
Posted 1 year ago
Sarah reponded to my call right away, just before 5.00pm and helped me to get our timesheets working again. She followed up twice the next morning to check everyting was still ok. Amazing customer service.
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Posted 1 year ago
Thanks for your comments Jacqui - we really appreciate it and we'll make sure that Sarah gets your feedback. Best wishes from The CoolCare team
Posted 1 year ago
Very quick reply and very helpfull
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Posted 1 year ago
Thank you so much for taking the time to send us your review - we really appreciate and are delighted you are pleased with the service you have received. Thank you. Best wishes from the CoolCare team
Posted 1 year ago
I have contacted CoolCare support twice in the last week and both times the lady I spoke to has been really helpful. Both times issues resolved.
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Posted 1 year ago
Thank you so much for your review - we'll make sure that we pass your feedback on to Sarah. Best wishes from The CoolCare team
Posted 1 year ago
veyr helpful
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Posted 1 year ago
Thanks for your feedback Karen - we really appreciate you taking the time. Best wishes from The Coolcare team
Posted 1 year ago
Macaulay was very helpful
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Posted 1 year ago
Thanks so much for your feedback Danielle - we'll make sure we pass that on to Macauley. Best wishes from The CoolCare team
Posted 1 year ago
Great help with sorting out a technical issue. Resolved quickly and follow up from Cool Care to check in that all was working correctly
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Posted 1 year ago
Thanks so much for your review - we're so pleased you're happy with the service you've received. With best wishes from The CoolCare team
Posted 1 year ago
We have been experiencing technical issues and these were resolved very quickly. Lovely customer service,
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Posted 1 year ago
Thanks for your review, we really appreciate your feedback and will make sure we share it with the Support team. With best wishes from The CoolCare team
Posted 1 year ago
Great customer service!
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Posted 1 year ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
The getleman i spoke to was lovely, extremely helpful and polite!!
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Fast response to the query raised
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
Great communication with Sarah. She followed ujp with me every step of the way snd informed me of a solution if we were still encountering the problem in the future.
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Posted 1 year ago
Thanks for the feedback Sue - we'll make sure that we pass it on to Sarah. Best wishes from The CoolCare team
Posted 1 year ago
Super live chat support and follow up. Issue resolved quickly
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
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Posted 1 year ago
Thanks for your review!
Posted 1 year ago
Easy guidence from the customer support team
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Posted 1 year ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team "
Posted 1 year ago
Great system
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Posted 1 year ago
Thanks for your review - we really appreciate you taking the time. With best wishes from the CoolCare team
Posted 1 year ago
CoolCare is rated 4.4 based on 215 reviews