Name: CoolCare
Address: Helios 47 Isabella Road, Helios 47 Isabella Road, Garforth
Rating: 4.41

“Communication was very good.”

Posted 1 year ago

Thank you so much for your review - we really appreciate you taking the time and we're so pleased that you are happy with the service that you have received. Best wishes from The CoolCare team

Posted 1 year ago

“Very clear and concise resolution to query”

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Posted 1 year ago

Thank you so much for taking the time to send us a review - we really appreciate it. We're delighted that you were pleased with our service. Many thanks and best wishes from The CoolCare team

Posted 1 year ago

“We haven't been using Coolcare for very long but it a fairly easy programme to master. There are a few things which could be managed better but hopefully over time the team will make improvements to iron out any little snags.”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Easy to use system”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the product and the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Has the information I need”

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Posted 1 year ago

Thanks so much for your review - we really appreciate you taking the time. Best wishes from the CoolCare team

Posted 1 year ago

“Sarah reponded to my call right away, just before 5.00pm and helped me to get our timesheets working again. She followed up twice the next morning to check everyting was still ok. Amazing customer service.”

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Posted 1 year ago

Thanks for your comments Jacqui - we really appreciate it and we'll make sure that Sarah gets your feedback. Best wishes from The CoolCare team

Posted 1 year ago

“Very quick reply and very helpfull”

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Posted 1 year ago

Thank you so much for taking the time to send us your review - we really appreciate and are delighted you are pleased with the service you have received. Thank you. Best wishes from the CoolCare team

Posted 1 year ago

“I have contacted CoolCare support twice in the last week and both times the lady I spoke to has been really helpful. Both times issues resolved.”

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Posted 1 year ago

Thank you so much for your review - we'll make sure that we pass your feedback on to Sarah. Best wishes from The CoolCare team

Posted 1 year ago

“veyr helpful”

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Posted 1 year ago

Thanks for your feedback Karen - we really appreciate you taking the time. Best wishes from The Coolcare team

Posted 1 year ago

“Macaulay was very helpful”

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Posted 1 year ago

Thanks so much for your feedback Danielle - we'll make sure we pass that on to Macauley. Best wishes from The CoolCare team

Posted 1 year ago

“Great help with sorting out a technical issue. Resolved quickly and follow up from Cool Care to check in that all was working correctly”

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Posted 1 year ago

Thanks so much for your review - we're so pleased you're happy with the service you've received. With best wishes from The CoolCare team

Posted 1 year ago

“We have been experiencing technical issues and these were resolved very quickly. Lovely customer service,”

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Posted 1 year ago

Thanks for your review, we really appreciate your feedback and will make sure we share it with the Support team. With best wishes from The CoolCare team

Posted 1 year ago

“Great customer service!”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“The getleman i spoke to was lovely, extremely helpful and polite!!”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Fast response to the query raised”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“Great communication with Sarah. She followed ujp with me every step of the way snd informed me of a solution if we were still encountering the problem in the future.”

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Posted 1 year ago

Thanks for the feedback Sue - we'll make sure that we pass it on to Sarah. Best wishes from The CoolCare team

Posted 1 year ago

“Super live chat support and follow up. Issue resolved quickly”

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Posted 1 year ago

Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

“.....................................00000000000000000000000000kkkkkkkkkkkkkkkkkkkkkkkkkkk”

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Posted 1 year ago

Thanks for your review!

Posted 1 year ago

“Easy guidence from the customer support team”

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Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team "

Posted 1 year ago

“Great system”

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Posted 1 year ago

Thanks for your review - we really appreciate you taking the time. With best wishes from the CoolCare team

Posted 1 year ago

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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