“Swinton was the insurance quote at 224 pounds could not complete the transaction as your Internet crashed next day price went up to 256 and then 260 over 30 minutes confirming the details you already had and the my insurance can from a company I never heard of.
Bloody joke
Regards Jonathan curd”
“It was never made clear that a Van Insurance did not cover a Campervan Insurance until I had paid dialdirect from whom I'm now awaiting a refund as the quote was for a Van”
“unfortunately my van did not show up on any of the companys database's even though it is a very common spec of ford transit so none of the insurers have got back to me with a quote therefore I am extremely disapointed with the service I have received”
“Confused actually let companies on their site who are not genuine ie vanline direct who offer quotes then change terms and up the cost when trying to purchase.
Should not allow these on confused platform”
“It asks you how you want contacted,
Mail , Email ,SmS or Call , I have never asked for a call yet once my details are in the system my phone rings within 5 mins and it's insurance companies , not just one but a string of them all hours of the day.”
“Didn't allow me to put down £0 as the cost of a claim, even though the claim was never settled.
Doesn't allow me to declare less than 8000 miles anually.
Didn't appear to accurately pass on information to the insurer, so I spent 30 mins explaining everything over the phone.”
“Site was not able to identify my vehicle from my registration mark….. please input the correct registration number…. Bloody frustrating to say the least…. Grrrr!”
“I renewed my policy online for over £100 less than the renewal quote. They clearly were not offering the best option!
It took ages to find a number I could all to talk to a human to get this sorted.”
“confused.com will keep changing the premium if you get another quote. Even if you don't change anything, clicking the requote button will increase your quotes. Mine went from £178 to £202 for the same risk. This is a bit naughty.”
