“Site is a joke.
Questions worded in very misleading ways which then results in the insurer trying to extort more cash from you than originally quoted by confused.com. If you dont accept their revised quote they then try to hit you with up to £75 admin fee. Oh company was Vanline direct for anyone wanting to avoid them! I most certainly will be avoiding them AND CONFUSED.COM”
“Tried to apply online several times but half way through a page would not load. I then had to phone PO insurance and was on the phone for one hour fifteen minutes.
Could not be anymore disappointed.”
“Unfortunately I am unable to insure my new vehicle ( i have tried for a few days in a row now) as the registration number is denied and the website states that it does not exist. The database is not updated regularly enough.”
“They where just fishing all the quotes i had to call and once i did some excuse come up and the real price come forward some as much as triple what was stated.”
“I was offered a quote I was satisfied with but I didn't renew until the final day before my current insurance expired. All quotes id received were withdrawn as they knew I needed to renew urgently. All subsequent quotes were at least £200+ or higher.”
“Confused.com gave me a good quote at the beginning and I agreed to it and paided for it as well. But when it came to last minute they rang me and said my quote has changed to higher price now that's not right a absolute rubbish insurance company.”
“missing information, which you discover when you enter the payment method, false information in the online offer, the insurance package cannot be bought, must be negotiated over the phone, of course the offer over the phone is double the price on the site, a scam, thanks”
“Quoted a price. Couldn’t complete insurance online due to true insurance company not offering it. When spoken to the insurance company was told oh our quotes on confused.com are only for general use not hire and reward. Did a new quote with them more than £900 more expensive!! What’s the point in a compare website if the quotes aren’t correct?”
“Have arranged to continue with my same insurance provider from last year. Now I get ten calls a day every day from 01483 947615/683 despite explaining to countless staff you need to stop calling my number 07973 561189 but still you call me its driving me mad. PLEASE DELETE FROM YOUR SYSTEM!!!!”
“Confused .com was useful to obtain quotes for insurance however companies that quoted then unleashed a barrage of multiple phone calls directly to offer “discount over the phone”
This just turned into what could be described as nuisance calls.”
