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Confused.com - Car Insurance Reviews

4.5 Rating 238,148 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,148 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Completely confident in Confused.com, always accurate with offers, personal data safe and secure, would certainly recommend them.
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Posted 4 months ago
Easy to change my insurance
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Posted 4 months ago
Really straight forward!
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Posted 4 months ago
I will always recommend Confused.com to friends, etc. However it is ultimately down to them if they action that information.
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Posted 4 months ago
Easy to use, great result on my premium.
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Posted 4 months ago
They were clear with all the different choices....and easy to understand and follow....
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Posted 4 months ago
The renewing my car insurance was straightforward but the reward statement seems unfair. It appears that because I renewed 4 days later than last year I do not qualify for £40 but £30. I have been a loyal customer of Confused for a number of years and feel a little let down.
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Posted 4 months ago
Good choices for any insurance. Easy to navigate website.
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Posted 4 months ago
a very useful website
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Posted 4 months ago
Did not get me a quote at all
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Posted 4 months ago
Thanks for leaving your review. We’re very sorry to hear you had trouble on our website. This is certainly not the experience we want for our customers. Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong. Dan, Confused.com Representative
Posted 4 months ago
Simple to get quotes and easy to get to my preferred insurers.
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Posted 4 months ago
The comparison & the offers are quite useful to decide the required option from the providers.
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Posted 4 months ago
I was surprised to get an email saying my insurance was due on 16th March, as my renewal date was 16th April. There were excellent prices, far cheaper than I paid last year.
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Posted 4 months ago
Great service pretty accurate, you do have to read though carefully. I couldn’t find where to cancel renewal it tells you it’s on the next part but it’s not!
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Posted 4 months ago
Good offers, easy to buy, lots of options to choose from. Offers come a month before your insurance is due to renew, so you have time to decide and check offers
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Posted 4 months ago
Good search engine easy to use
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Posted 4 months ago
was all ok, i always find things a little hard on computer due to age. however got sorted.
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Posted 4 months ago
very easy to use
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Posted 4 months ago
constant issues with passwords
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Posted 4 months ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative
Posted 4 months ago
Happy with the ease to see the results
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Posted 4 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews