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Confused.com - Car Insurance Reviews

4.5 Rating 237,559 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 237,559 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Easy to use and cheaper than last year
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Posted 2 weeks ago
Ease of use and speed of apps. Well happy.
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Posted 2 weeks ago
I am very satisfied and would recommend it to my friends.
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Posted 2 weeks ago
Great reliable service, timely reminders etc
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Posted 2 weeks ago
Was so easy to use and found the perfect car insurance at a very good price . Would definitely recommend and use again.
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Posted 2 weeks ago
Berry easy to use sometimes it sent me back but overall was good
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Posted 2 weeks ago
Always have the best prices.Easy to navigate website.Simple to understand questions.Easy to arrange insurance.
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Posted 2 weeks ago
I am with Confused.com for abiut 6-7 years and never was disappointed with their prices. I always recommend Confused.com to my friend.
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Posted 2 weeks ago
Too many add ones and not a clear idea of prices when comparison is made - rendering the comparison absolutely useless and pointless
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Posted 2 weeks ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative
Posted 1 week ago
Excellent, I received my quotes in minutes and arrange new insurance in 10 mins saving me £400.
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Posted 2 weeks ago
Fairly easy to navigate online but still final quote was 300 more than originally quoted for no obvious reason. I’m retired now so that was taken off and I’m doing less mileage, I’ve had no claims in 3 yrs so how do they get it higher?
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Posted 2 weeks ago
The prices of the insurance are not the same when you proceed to the website for booking it.
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Posted 2 weeks ago
Hello Nazam, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves; these are set by our panel of insurers. Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these. If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at help@help.confused.com and we will contact the insurer on your behalf to find out what happened. Jess, Confused.com Representative
Posted 1 week ago
Easy no fuss process giving me the cover and Price I need
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Posted 2 weeks ago
very good site for comparing prices and policies
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Posted 2 weeks ago
Good prices and cheaper than other comparison sites for same policy. Pity you have to have app to claim rewards
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Posted 2 weeks ago
Very easy website
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Posted 2 weeks ago
Did`t get the best offer
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Posted 2 weeks ago
Easy to use and quick Easy to read and understand 👌
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Posted 2 weeks ago
Very easy to use. Stores your data for future use. Saves me money every year.
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Posted 2 weeks ago
Very helpful and easy So I am very happy
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Posted 2 weeks ago
Confused.com - Car Insurance is rated 4.5 based on 237,559 reviews