Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 237,531 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 237,531 reviews

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Anonymous

Anonymous // 01/01/2019

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“Too many add ones and not a clear idea of prices when comparison is made - rendering the comparison absolutely useless and pointless”

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Posted 2 weeks ago

Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Jess, Confused.com Representative

Posted 1 week ago

“Excellent, I received my quotes in minutes and arrange new insurance in 10 mins saving me £400.”

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Posted 2 weeks ago

“Fairly easy to navigate online but still final quote was 300 more than originally quoted for no obvious reason. I’m retired now so that was taken off and I’m doing less mileage, I’ve had no claims in 3 yrs so how do they get it higher?”

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Posted 2 weeks ago

“The prices of the insurance are not the same when you proceed to the website for booking it.”

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Posted 2 weeks ago

Hello Nazam, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves; these are set by our panel of insurers. Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these. If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at help@help.confused.com and we will contact the insurer on your behalf to find out what happened. Jess, Confused.com Representative

Posted 1 week ago

“Easy no fuss process giving me the cover and Price I need”

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Posted 2 weeks ago

“very good site for comparing prices and policies”

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Posted 2 weeks ago

“Good prices and cheaper than other comparison sites for same policy. Pity you have to have app to claim rewards”

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Posted 2 weeks ago

“Very easy website”

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Posted 2 weeks ago

“Did`t get the best offer”

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Posted 2 weeks ago

“Easy to use and quick Easy to read and understand 👌”

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Posted 2 weeks ago

“Very easy to use. Stores your data for future use. Saves me money every year.”

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Posted 2 weeks ago

“Very helpful and easy So I am very happy”

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Posted 2 weeks ago

“Provided a range of quotes which was most useful”

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Posted 2 weeks ago

“Easy to use”

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Posted 2 weeks ago

“I think your platform is very good, showing the prices of competitors insurance and listing what they do or do not include. That said I remained with my current insurer this year because when I chose a competitive quote and transferred to their own site via yours the price shot up and made it an easy choice to stay put”

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Posted 2 weeks ago

“]pkj]]-u[ponufygilbioom”

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Posted 2 weeks ago

“Easy to understand and pick what insurance you want, however any vouchers or freebies that come with it not so easy”

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Posted 2 weeks ago

“Very quick and comprehensive”

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Posted 2 weeks ago

“Hi good morning this platform is very good and very easy thank you”

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Posted 2 weeks ago

“Yoga insurance advertised on your website BUT quoted one price for my requirements but when I went on their website it had increased by £50/£60! Totally unacceptable behaviour!!”

Helpful Report

Posted 2 weeks ago

Hello Carl, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves; these are set by our panel of insurers. Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these. If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at help@help.confused.com and we will contact the insurer on your behalf to find out what happened. Jess, Confused.com Representative

Posted 1 week ago

Confused.com - Car Insurance is rated 4.5 based on 237,531 reviews