Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,142 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,142 reviews

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Anonymous

Anonymous // 01/01/2019

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“Easy to obtain several quotes for car insurance. Could use link to get more details and apply for insurance. Have used Confused.com on several occasions and recommend as they get the best prices.”

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Posted 1 month ago

“Easy to use with good results.”

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Posted 1 month ago

“You provided me with a series of car insurance quotes and I just went with the cheapest quote!”

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Posted 1 month ago

“Great choice of quotes with required information to make a decision Visually easy on the eye and choose from choices available And lastly confused.com remind me when my insurance is due 😊”

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Posted 1 month ago

“Gave me good options”

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Posted 1 month ago

“Customer service in South Africa is CHAOTIC and Useless”

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Posted 1 month ago

Thanks for leaving your review as your feedback is really important to us. Confused.com do not have any services based in South Africa, all of of our advisors are based in the UK. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative

Posted 1 month ago

“Met my expectation.”

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Posted 1 month ago

“The quote I received was much lower than my existing renewal quote for a similar product. The process to find car insurance was easy and straightforward.”

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Posted 1 month ago

“. .”

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Posted 1 month ago

“Nice and easy to use”

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Posted 1 month ago

“Gave a valid list of car insurance prices to be assessed and get a policy.”

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Posted 1 month ago

“Plenty of choices”

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Posted 1 month ago

“No problems. Offers were consistent and my selection easy and adequate. Well done,!”

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Posted 1 month ago

“as a computer inept I needed help but we made it in the end.”

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Posted 1 month ago

“The website was rubbish and hard to navigate for someone like me ,who is not tech savvy. Then when I eventually got to were I wanted ,the price had gone up, what a con!!”

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Posted 1 month ago

Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Dan, Confused.com Representative

Posted 1 month ago

“Very easy to use, good reminder emails, quick process, clear pricing and no issues from start to finish”

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Posted 1 month ago

“Easy to compare No unwarranted call backs”

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Posted 1 month ago

“Using the quote from the best insurer I was able to get my present renewal down to the level of your best quote which didn’t allow to drive other cars which is the only reason I didn’t go with it”

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Posted 1 month ago

“was easy to compare and saved me money”

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Posted 1 month ago

“Very satisfied with the whole process. The only downside is the amount of emails I have received.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 238,142 reviews