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Confused.com - Car Insurance Reviews

4.5 Rating 238,151 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,151 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Plenty of choices
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Posted 4 months ago
No problems. Offers were consistent and my selection easy and adequate. Well done,!
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Posted 4 months ago
as a computer inept I needed help but we made it in the end.
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Posted 4 months ago
The website was rubbish and hard to navigate for someone like me ,who is not tech savvy. Then when I eventually got to were I wanted ,the price had gone up, what a con!!
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Posted 4 months ago
Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Dan, Confused.com Representative
Posted 4 months ago
Very easy to use, good reminder emails, quick process, clear pricing and no issues from start to finish
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Posted 4 months ago
Easy to compare No unwarranted call backs
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Posted 4 months ago
Using the quote from the best insurer I was able to get my present renewal down to the level of your best quote which didn’t allow to drive other cars which is the only reason I didn’t go with it
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Posted 4 months ago
was easy to compare and saved me money
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Posted 4 months ago
Very satisfied with the whole process. The only downside is the amount of emails I have received.
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Posted 4 months ago
A helpful service. Saves hours of time comparing the details of multiple companies.
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Posted 4 months ago
Very easy to use with instant Qyotes
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Posted 4 months ago
Quickly identified 10+ options to renew car insurance after existing insurer hiked premiums massively for no reason. Now happily with RAC after renewal date. Easy to see cover details and add extras if required.
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Posted 4 months ago
It has saved us over £300 on the car insurance quote from our previous insurer
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Posted 4 months ago
Easy to use
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Posted 4 months ago
I found this company to be very useful and helpful. Confused.com sent me new quote for this year from Saga, however decided to stay with Saga as they gave me the same deal.
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Posted 4 months ago
Very easy and comfortable 1
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Posted 4 months ago
It's is good experience
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Posted 4 months ago
Information from them came at exactly the right time for me to be able to rearrange my car insurance for a more reasonable price.
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Posted 4 months ago
very helpful, good value
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Posted 4 months ago
very good, good reminder
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Posted 4 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,151 reviews