Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,150 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,150 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Great value & service”

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Posted 5 months ago

“Really easy process to find really cheap insurance”

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Posted 5 months ago

“Always gives thw best quotes and always quck to respond”

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Posted 5 months ago

“Saved loads of money”

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Posted 5 months ago

“Tried to buy cover again with RAC but because I bought it last year with a quote from Confused.com, it wouldn’t go through. Had to go to moneysupermarket to complete the same offer.”

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Posted 5 months ago

Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Ka, Confused.com Representative

Posted 5 months ago

“Easy peasy and best price found”

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Posted 5 months ago

“Super helpful. Give the best price.”

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Posted 5 months ago

“Very pleased with my car insurance quote...keep up the good work!!”

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Posted 5 months ago

“Got the cheapest quote.”

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Posted 5 months ago

“Good price and use Confused.com for a long time and never had any trouble. This time i did it through the confused app and very disappointed because it won't let me retrieve my rewards. I've contacted Confused.com and I'm waiting for a response.”

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Posted 5 months ago

Hi Sarah Jane, Thanks for leaving your review. We’re unable to locate a claim for a Confused.com reward under your email address. Here is how to claim your reward after buying car, home, or van insurance: Open the app: Start by downloading or opening the Confused.com app from your device's app store/play store. Claiming: Go to the "Rewards" section, log in, tap "Claim my reward" and complete the required questions on the reward claim form. Timeline: We then need to verify your policy details (like your policy number and insurer). This can take up to 14 working days. Make sure your push notifications are on so we can let you know when your reward is verified! You can then redeem your wallet balance for a brand of your choice. Ka, Confused.com Representative

Posted 5 months ago

“Quick and easy and gave me lots of options when searching to purchase car insurance.”

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Posted 5 months ago

“Quick and easy to use. Good gifts”

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Posted 5 months ago

“Sit easy to use and gave me very competitive prices”

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Posted 5 months ago

“Very easy , and plenty to choose from .”

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Posted 5 months ago

“Easy straight forward process”

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Posted 5 months ago

“I use Confused every year to compare mine and my wife’s insurance quotes and am always happy with the results.”

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Posted 5 months ago

“Provided the most competitive quotation from a list of car insurance companies.”

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Posted 5 months ago

“Nice and simple to navigate, making my searches easier.”

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Posted 5 months ago

“They are all too expensive. I have years and years of no claims and they keep putting my insurance up every year.”

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Posted 5 months ago

Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative

Posted 5 months ago

“Easy to follow process and customisable to get the results that are right for you”

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Posted 5 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,150 reviews