Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,145 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,145 reviews

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Anonymous

Anonymous // 01/01/2019

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“Excellent portal. Always helps in savings when I have to renew my Car Insurance and Property Insurance. I will always recommend it.”

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Posted 2 months ago

“ALWAYS USE FOR BEST COMPARISON OF PRICES”

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Posted 2 months ago

“Relatively easy to use the site”

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Posted 2 months ago

“did not come up with a cheap quote”

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Posted 2 months ago

Hi Reece, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative

Posted 2 months ago

“Easy to use”

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Posted 2 months ago

“Couldn’t conpleate online. It stated to click below for payment no option available to click. Then had to call then. Next day I had a problem with car and was offered a new car at garage. Went online to update policy. Again click below no option. Had to call in the end I was over£350 for policy, on the site it was £289. I needed car home and felt pressure to take the cover. Will never use again and will advice others not to use. Susan”

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Posted 2 months ago

Hi Susan, Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Ka, Confused.com Representative

Posted 2 months ago

“Quite easy to find out better qoute for car insurance.”

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Posted 2 months ago

“An excellent experience”

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Posted 2 months ago

“Unhappy with my renewal quote which seemed unfair but confused .com sorted it in one go, thanks”

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Posted 2 months ago

“Visited your site and found a quote that I Liked,whent on to the site filled in all the formed got, to the payment page and was told that the underwriters had refused it not very happy have now gone back to my original insurance company”

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Posted 2 months ago

Hi Billy, Thanks for leaving your review. We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers. Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com with following details: - Date of quote created - Name of insurer - Price Once we have your details, we can jump right in and find out what went wrong. Ka, Confused.com Representative

Posted 2 months ago

“I tried other insurance apps, but Confused.com was the cheaper option. For both my motorbike and my car.”

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Posted 2 months ago

“Good service”

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Posted 2 months ago

“Am realy thnks full confused .com best web side for find out insures thank you.”

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Posted 2 months ago

“Simply good”

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Posted 2 months ago

“Quick, easy and far better prices than going into individual companies”

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Posted 2 months ago

“A very good web site. Will continue to use it”

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Posted 2 months ago

“The rewards are not easy obtain.It has been two weeks since taking out a policy and reward still pending ????”

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Posted 2 months ago

Hi Linda, We’re sorry to hear you haven’t received your Confused.com reward. I have reviewed your account and I can see your reward has been successful and this has been added to your Confused.com Rewards wallet. Here is how to get your eGift Card: Tap 'Redeem' to convert the money in your wallet. Choose the brand you want the eGift Card from. Don’t forget, you can split your wallet balance across several eGift Cards if you like. Just be sure to redeem the entire balance within 12 months of adding it to your wallet, or it will expire. We hope you enjoy your reward! Ka, Confused.com Representative

Posted 2 months ago

“Quick and easy to decide on a product”

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Posted 2 months ago

“Great website, great prices and bonus Greggs hot drink for 12 months 👍”

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Posted 2 months ago

“Always competitive”

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Posted 2 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,145 reviews