“Sit for a hour filling out the details
When the quotes finally appear , they are to be considered price guides
When you click on go to supplier they have only a draft doc and requote the real price .but still a good comparison site .”
Thanks for leaving your review.
We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves; these are set by our panel of insurers.
Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these.
If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at help@help.confused.com and we will contact the insurer on your behalf to find out what happened.
Jess, Confused.com Representative
“I used Confused.com to compare car insurance quotes and found the best price for my car insurance. The website was easy to use and helped me save money. I would recommend i”
“Unfortunatly the renewal quotes were coming up quite expensive although I changed my details from the one I have now, the prices did not reflect my actual circumstances, which have changed dramatically, ie going from working as a community nurse to Not working at all, etc, maybe if the vendors quotes were checked on a regular basis your site would probably have got my purchase.
The prices varied starting from 800+
I eventually got a fantastic deal on go compare saving me £500.”
Hello Sheryl,
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Jess, Confused.com Representative
Thanks for leaving your review.
We’re sorry to hear you haven’t received your Confused.com reward.
Once you’ve claimed your reward, it can take up to 14 working days for this to show as available on your Confused.com app.
If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs
Jess, Confused.com Representative
