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Confused.com - Car Insurance Reviews

4.5 Rating 238,065 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,065 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
I found it easy to navigate around the website and in the end got me a quote I was very happy with.
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Posted 2 weeks ago
Easy to deal with
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Posted 2 weeks ago
Does exactly what it says on the tin.
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Posted 2 weeks ago
Simple quick and flexible
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Posted 2 weeks ago
It’s not you it’s insurance companies I asked for a quote approximately 15 days before I purchased the car, when I went back to purchase the car it went up by over £100 wow this is wrong and frankly sounds fraudulent
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Posted 2 weeks ago
Venice opportunity
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Posted 2 weeks ago
It's a good comp site
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Posted 2 weeks ago
Easy to navigate their website. All the information (quote amounts & provider) very simple to understand and obtain. Definitely recommend
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Posted 2 weeks ago
Straightforward search but found more competitive quotes on another search engine
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Posted 2 weeks ago
Didnt reflect my insurance requirements nor when following up links to insurers were there sufficient options to make changes. I decided to renew with existing insurer.
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Posted 2 weeks ago
Hello Anita, Thanks for leaving your review. We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately? Jess, Confused.com Representative
Posted 1 week ago
Good value car insurance
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Posted 2 weeks ago
Easy process and a good range of options at different ends of the spectrum
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Posted 2 weeks ago
Easy to use and navigate the site plenty of choices
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Posted 2 weeks ago
Price are to high
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Posted 2 weeks ago
Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Jess, Confused.com Representative
Posted 1 week ago
Extremely helpful site,saving me some £250 on renewal!!
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Posted 2 weeks ago
Precis and clear
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Posted 2 weeks ago
Very easy and pretty straightforward
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Posted 2 weeks ago
I am generally very happy with using Confused.com to identify a good company to renew my car insurance. However, it was disappointing to receive an email from Confused.com just one day AFTER renewing the policy saying that they are reducing to £30 reward to £20. That is moving the goal posts and leaves an unpleasant feeling. I hope that they will act in good faith and allow me to receive the £30 reward that was indicated on the quotations that I received.
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Posted 2 weeks ago
Insurance that met my needs at a good price. Perhaps slightly more reminders than I wanted — never mind.
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Posted 2 weeks ago
Super easy to do, need quick cover to get buisness supplys to next location, really happy with the quote, fabulous 👌
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Posted 2 weeks ago
Confused.com - Car Insurance is rated 4.5 based on 238,065 reviews