Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,151 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,151 reviews

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Anonymous

Anonymous // 01/01/2019

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“I have used confused .com for many years now . Im always happy with how easy and helpful it is in finding great prices from leading insurance companies around.”

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Posted 4 months ago

“I processed the transaction online very quickly and efficiently; my policy was sent instantly.”

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Posted 4 months ago

“Great for cutting costs”

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Posted 4 months ago

“Its very expensive insurance they shown and they dont know real everything”

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Posted 4 months ago

Thanks for leaving your review, Muhammad. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 4 months ago

“I was pleased to be advised in good time that my renewal was due and had ample time to look at various quotes. As it was Direct Lines offer offer through Confused was my choice. I look forward to being notified how to access the special offers made by Confused.”

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Posted 4 months ago

“It worked well and I did save on my car insurance. However, although a reward card was heavily advertised, there was no clear way of getting the reward so I don't have it. I feel cheated by this. You offered something that wasn't readily avaliable and I didn't get. It would be better if you took that off altogether and not teasing with it.”

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Posted 4 months ago

“Prices on confused.com not the same as vendors prices”

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Posted 4 months ago

Hello Lesley, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Jess, Confused.com Representative

Posted 4 months ago

“Easy to use. Great rewards”

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Posted 4 months ago

“Easy to use you always get the best prices and you are rewarded too with free coffee and a voucher what more can do you want..”

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Posted 4 months ago

“Very easy to get all the information on the best policy for your needs.”

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Posted 4 months ago

“Good service, easy to use and gives answers straight away.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“I found the site very easy to use & didn't take a lot of time to get the quote & get the policy I was looking for.”

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Posted 4 months ago

“v.good.Have just taken out my insurance that you recommended.”

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Posted 4 months ago

“Is easier to compare pricing with other company .”

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Posted 4 months ago

“Very good easy to negotiate”

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Posted 4 months ago

“Quick and easy to use webpage. Information gathered and policy details emailed through immediately. Fair price compared to other insurers.”

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Posted 4 months ago

“getting a list of insurance companies is very quick and easy with confused dot com. After filling out your details and registering, you are presented with a list of possible companies with all your requests. nothing could be easier.”

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Posted 4 months ago

“Easy and quickly to get a comparison. I always use it check out the offers.”

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Posted 4 months ago

“always use confused .com”

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Posted 4 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,151 reviews