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Confused.com - Car Insurance Reviews

4.5 Rating 238,146 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,146 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
I’m very happy with my new quite nice thanks confused.com
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Posted 3 months ago
It works. You can compare different providers for car insurance. Check what's covered and how much the multiple excesses are. Store your details for next time ...and get a monthly free coffee from Greggs if you want.
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Posted 3 months ago
No good to get car insurance
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Posted 3 months ago
Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative
Posted 2 months ago
Confused.com enabled me to get car insurance at a reasonable price vary quickly as they had stored my detailed requirements for insurance, so I didn't need to enter them again.
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Posted 3 months ago
Quick & easy
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Posted 3 months ago
I found the site easy to use and options were offered quoting different prices giving a choice of which one to accept. All done online including payment options monthly or in one go. Happy with the overall service.
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Posted 3 months ago
Quick and easy comparison for your car insurance and additional services when required. Practical way of choosing the right one!
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Posted 3 months ago
Sourced me a significantly better quote which is the raison d’etre of your site. Very worthwhile.
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Posted 3 months ago
First quotes inaccurate on referral to individual insurers. Later quotes from those same insurers increased in price on Confused.com. Obtained a superior quote for much less from the insurer eventually chosen using a rival comparison site. Wonder if Confused.com's partnership sweetener promotions are no longer all they seem?
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Posted 3 months ago
Easy to navigate
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Posted 3 months ago
Got a much better price with breakdown cover included so very pleased this time
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Posted 3 months ago
The site was very easy to navigate and the process was made simple for someone who has never used it before. All my quotes were found quickly and I would highly recommend it to anybody looking for insurance.
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Posted 3 months ago
Really easy to use and find exactly what I was looking for,
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Posted 3 months ago
Easy to use
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Posted 3 months ago
Always use Confused.com for all my insurance needs Quick and easy questions to follow.
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Posted 3 months ago
Easy to use. Varied suppliers
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Posted 3 months ago
Easy to use with good variety of quotes.
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Posted 3 months ago
Great experience easy to use got a great deal
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Posted 3 months ago
We settled for £156 only for it to flash up £129 10 minutes later. Not to impressed.
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Posted 3 months ago
For a pensioner struggling with "old man issues" the frustration of getting car insurance via the internet and its plethora of pop-ups, click bait etc - is an absolute nightmare! It's what my late father would have called - drowning in a sea of variables. To amplify the life sapping process, when I eventually got to the end of torture, the screen message said "We are not able to offer you insurance on this occasion!" Bring back human beings.
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Posted 3 months ago
Hi Timothy, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com with details of the date of the quote created, name of insurer and price Once we have your details, we can jump right in and find out what went wrong. Ka, Confused.com Representative
Posted 2 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,146 reviews