Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 233,423 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 233,423 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“No problems to date”

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Posted 1 month ago

“Great prices thanks”

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Posted 1 month ago

“As I've used it before there was very little to fill out so it was quick with good results. If you are doing the form for the 1st time it may take longer than the 5 minutes it took me. The just wait for the offers to come back”

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Posted 1 month ago

“Good range of competitive prices from a wide range of insurers including the major companies. Easy to complete request for a quote.”

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Posted 1 month ago

“it was a bit of an effort to get it done but a bit of perseverance I managed it”

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Posted 1 month ago

“Confused.com gave me my first insurance cover just online. My second cover again at a half price of my first cover, I am a happy client .”

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Posted 1 month ago

“Easy to use and was pleased with the quote that I took up.”

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Posted 1 month ago

“I got a better deal using the Confused.com website. I also look forward to the rewards that come with using the website. Thanks”

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Posted 1 month ago

“Forms are clear and straight forward compared to other insurers I tried. Prices also excellent”

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Posted 1 month ago

“I would like to inform you that, Inspite of several attempts i have not been able to buy the car insurance policy for my wife Every time I was asked to login but could not login and was sent to code to fill the provided box,but even after more than 20 attempts I was not able to fill that code on the provided box. Which madame mentally tired and fed up. I feel it was one of the worst experiences I ever had during buying any insurance policy.in the end I gave up.”

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Posted 1 month ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 1 month ago

“Super helpful, and clear.”

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Posted 1 month ago

“Easy to use and good selection”

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Posted 1 month ago

“Found Confused .com very helpful and easy to use thank you.”

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Posted 1 month ago

“Very helpful and easy”

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Posted 1 month ago

“Very impressed with the discount 👌”

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Posted 1 month ago

“Got my insurance so easy, good job”

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Posted 1 month ago

“An easy to use service giving a wide variety of estimates”

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Posted 1 month ago

“Great, I was worried i wd b bombarded with emails but I wasn't. Great selection provided”

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Posted 1 month ago

“Pleased with the convenience of this service which is easy to use and gives all the necessary information. I have saved on my insurance and will continue to use Confused.com in future years.”

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Posted 1 month ago

“I received useful information following an exorbitant renewal fee from my current providers.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 233,423 reviews