Login
Start Free Trial Are you a business? Click Here

Confused.com - Car Insurance Reviews

4.5 Rating 236,068 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 236,068 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Very good except I had a problem when trying to purchase insurance
Helpful Report
Posted 2 months ago
This particular time you emailed me prior to renewal and I looked they seemed pretty good but I had to wait until a little nearer the date as my pension was due to be paid so a week later I went back to your app but the renewal prices had changed dramatically so I would like to go through you but on this occasion I stayed with my existing insurance company as considerably cheaper but I would still recommend confused and try again for house and car quote next year
Helpful Report
Posted 2 months ago
£100 more expensive compared to one for your rivals. Insured with the same company
Helpful Report
Posted 2 months ago
Hello Daniel, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative
Posted 2 months ago
Very easy to use.
Helpful Report
Posted 2 months ago
Easy to use. Quotes came up in seconds
Helpful Report
Posted 2 months ago
Easy to use web site and good price
Helpful Report
Posted 2 months ago
Easy to use. Gave me the most competitive quote against other comparison websites.
Helpful Report
Posted 2 months ago
Info very helpful made my renewal accordingly
Helpful Report
Posted 2 months ago
easy and well priced
Helpful Report
Posted 2 months ago
Received a range of competetive quotes with options.
Helpful Report
Posted 2 months ago
Easy to use helpful now don’t need insurance until April but will definitely try them then
Helpful Report
Posted 2 months ago
To higher
Helpful Report
Posted 2 months ago
Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative
Posted 2 months ago
Found a much cheaper insurance on confused .com so well pleased
Helpful Report
Posted 2 months ago
Very happy with website found insurance with no issues and saved over £100.
Helpful Report
Posted 2 months ago
Simple straight forward process. Very wide choice of insurers
Helpful Report
Posted 2 months ago
By using Confused.com I was able to obtain similar cover for half the previous company’s renewal price. That was a saving of over £300! Enough said? Try it.
Helpful Report
Posted 2 months ago
You made it so easy for me, because you had all my details I could just choose who I wanted to go with.
Helpful Report
Posted 2 months ago
I made a decision to buy a car based on a quotes on confused.com. When I finally bought the car and wanted to insure with 1st central via confused, I filled all the info and after the step where I was setting up the direct debit I was declined the insurance. Because of this I had to buy much more expensive insurance from a different company. I was misleaded and I would buy different car with cheaper insurance if I wasn’t presented with this quote that finally was not available to purchase
Helpful Report
Posted 2 months ago
Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative
Posted 2 months ago
Always easy to use and surprisingly exact same insurance same provider everything was 10 pound a monyh more via another compare site Make that make sense
Helpful Report
Posted 2 months ago
Reasonably cheaper quote 👍🆗
Helpful Report
Posted 2 months ago
Confused.com - Car Insurance is rated 4.5 based on 236,068 reviews